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Noté 2 sur 5 étoiles

There isn't a lot of variety. We've had a lot of issues with delivery not being on time to Terra's Kitchen would cancel our order completely. Then scheduling pick up has been a nightmare. The carrier... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Our experience started off great, however, over time we began to see a decline in the quality of food. The menu has fewer new and exciting vegetarian/pescatarian options and as a result we have opted... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I am happy with the food and delivery. They now require 100 purchase to qualify for free shipping which was not previously the case. Being the only one to eat Terra's Kitchen, $100 per week is too muc... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The food is good and most of the recipes we have tried have been very tasty - a few have been bland. We recipes changed/ were added a bit more frequently. We have had some challenges with the way the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de commande de repas en ligne
  2. Fournisseur de produits alimentaires

Informations provenant de diverses sources externes

Terra's Kitchen is a meal-kit service that delivers fresh-prepped ingredients to make meals in 15-30 minutes. Skip the store and put the knife away; our washed and chopped seasonal ingredients and easy to follow recipe cards make cooking fun again.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

476 avis

5 étoiles
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Noté 3 sur 5 étoiles

mixed feelings...

Pros: Customer service is very good; no complaints there.
Cons: The produce is not organic. The quality of the food is average. I've received bad fish and under-ripe produce. There have been items missing from box as well. But in all fairness, they have credited the amount of 'bad' and missing items. Hence, very good marks for customer service.
So, it is a good service with a larger than most selection.

14 avril 2018
Avis spontané
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Réponse : Terra's Kitchen

DB, we do our best to avoid circumstances like this. Please accept our apologies; we are going to look into this. Terra's Kitchen Team

Noté 3 sur 5 étoiles

Not completely happy & too expensive

I have been with Terra’s kitchen for about three to four weeks. In that time I have had a few difficulties. I’m vegetarian, I received bacon. We are 4 people, but we have to get two dinners for each meal because they are only set up for two - so we have to double all recipes. I get two recipe cards for each meal - which is a waste of resources.

13 avril 2018
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Réponse : Terra's Kitchen

Julie, your comments are so helpful to us as we continue to find new ways to improve. Terra's Kitchen has now added Family Meals. Family Meals are four servings per recipe. Thank you

Terra's Kitchen

Noté 5 sur 5 étoiles

The food is delicious

The food is delicious. It all seems very healthy. Very easy to follow the cooking instructions. I actually lost 7 pounds in two months eating this food and I wasn’t even trying to! Very happy with Terras kitchen.

13 avril 2018
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Réponse : Terra's Kitchen

John, we're so grateful for your review. Customers like you make our day. Thank you!

Terra's Kitchen

Noté 5 sur 5 étoiles

We've tried a bunch and have found the best

My wife and I have now tried four different meal prep/delivery companies and will be sticking with Terra's Kitchen from now on. We have even set up our daughter with a few meals per week instead of a bigger meal plan at college - the cost is not much different, the food is significantly better, she does prep with her apartment mates (and has fun doing it), and is learning kitchen skills for post-graduation. We are all loving Terra's Kitchen. Thanks TK.

13 avril 2018
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Réponse : Terra's Kitchen

Steve, this just made our day. We love hearing what YOU love. Thank you!

Terra's Kitchen

Noté 5 sur 5 étoiles

Fresh food prepped for fast meals

A great variety of meals. I love that the veggies are pre-chopped! I also love that you can order 4 serving meals, or 2 of the same 2 person meal. These larger meals are great for company!

13 avril 2018
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Réponse : Terra's Kitchen

Hi Nadine,

We really appreciate it. We’re sharing this feedback with the team. Thank you!

Noté 5 sur 5 étoiles

Love the Food Love This Company

Love the Food Love This Company!
I've been using Terra's Kitchen for a while now, and I have been extremely impressed with everything about the service. So many options to choose from, and I love that I can add snacks, lunches, etc.. Everything has been very fresh, the recipes have been simple but not boring at all, and much healthier than the other very popular service I tried. And, customer service has been OUTSTANDING. If I have any question at all, I have a reply to my email within less than a day. I had a problem with FedEx delivering the container on it's side, and one time there was some leakage of an item. Terra's was VERY responsive and made things right. I've heard some say they thought the service was more expensive, but I almost always have leftovers, and I've found I'm actually saving money!

13 avril 2018
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Réponse : Terra's Kitchen

Hi Mari,

We really appreciate it. We’re sharing this feedback with the team. Thank you!

Noté 4 sur 5 étoiles

I love how easy it is to cook the…

I love how easy it is to cook the meals!!! I wish though that there were more dishes to pick from. You

13 avril 2018
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Réponse : Terra's Kitchen

Hi Christine,

We really appreciate it. We’re sharing this feedback with the team. Thank you!

Noté 5 sur 5 étoiles

I've got no complaints at all. And I love to complain.

A lot less packaging than other services, prepped items, recipes that really do only take 30 minutes, easy website to use, and if something is omitted or damaged, customer service responds promptly. The best kit service I've found.

12 avril 2018
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Réponse : Terra's Kitchen

J. Mitchell, we're so grateful for your review. Customers like you make our day. Thank you!

Terra's Kitchen

Noté 5 sur 5 étoiles

Our family has tried several meal…

Our family has tried several meal delivery services, and this is by far our FAVORITE. Here’s what we love:
- low-calorie options
- PRE-CHOPPED veggies (what!)
- the reusable shipping container (no more recycling!)

Terra’s Kitchen is wonderful for working families who want to eat fresh, healthy and sustainable.

12 avril 2018
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Réponse : Terra's Kitchen

Monica, really? This review is making us blush! Thank you so much for taking the time to share with us. Terra's Kitchen

Noté 5 sur 5 étoiles

I really enjoyed getting the food…

I really enjoyed getting the food delivered to my door !!! The recipes were fun and I learned new ways of preparing food !!! Having everything chopped and ready to go was super nice after working all day !!! I really liked the refrigerated boxes they sent and that they could be re-used !!! Beats having a bunch of cardboard boxes all over the place !!!

12 avril 2018
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Réponse : Terra's Kitchen

Anne, thank you so much! Feedback like this is so appreciated as we grow.

Terra's Kitchen

Noté 5 sur 5 étoiles

Making the day a lot easier

We've been doing the home delivery for a couple of years at least; Hello Fresh, Blue Apron, Plated. TK is easy to manage, quick, and more than adequate on the portion sizes. My wife and I go off delivery once in a while and it soon turns to chaos. Going to the store to shop for food is somewhat foreign any more but with the cold being done we'll be cooking out a lot. Overall an excellent system; deliveries are timely, ingredients are fresh and prepped, it works well for us.

12 avril 2018
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Réponse : Terra's Kitchen

James, we really appreciate your review. We want to bring the best service to your every time.

Thank you!

Terra's Kitchen

Noté 3 sur 5 étoiles

The food options are getting much…

The food options are getting much better and the ingredients already being chopped is a great help for a working/traveling mom. I've found myself very frustrated with the ordering system that allows you to "skip" meals for many weeks in advance (planning is important when traveling) but each week I find the system has reset and I have to remember to go back in and skip if necessary. I've had food ship before that I did not order. Overall the food is good and hopefully the computer system will stop getting in the way of me being confident about the ordering/delivery program used.

12 avril 2018
Avis spontané
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Réponse : Terra's Kitchen

Lindsay, we are so sorry you had trouble skipping orders. We will do our best to make sure this doesn't happen again. Thank you for letting us know!

Terra's Kitchen

Noté 5 sur 5 étoiles

Terra’s kitchen is exactly what I’ve been looking for.

Terra’s kitchen is exactly what I’ve been looking for in home meal kits!

Pre-prepped food makes cooking after a long day a breeze - no dicing or slicing, just heat up your skillet and you’re off to the races. It’s the perfect balance between home cooked and I-only-have-so-much-time-in-a-day.

And, most importantly, the recipes taste amazing! The honey roasted veggies are my current favorite. The combo of sweet with veggie is so damn good. Mmm. I’m getting hungry just writing this review.

If I was going to change anything, I wish they’d add the ability to plus up the servings in the meal. That is no real downside in the week though, just me wanting some left overs for lunch the next day. 😊

12 avril 2018
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Réponse : Terra's Kitchen

Kiana, wow! We appreciate it. We're sharing this feedback with the team. Thank you!

Terra's Kitchen

Noté 4 sur 5 étoiles

Good food and recipes

The food is excellent, the recipes are excellent and easy to follow, and the selection of meals is good. Terra's is a little pricey compared to some of the other meal services, and they use entirely too much plastic. I wish the meals offered changed or rotated a little bit faster, but that is not a big deal.

12 avril 2018
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Réponse : Terra's Kitchen

Russ, we appreciate your feedback and will take this back to the team.

Thank you!

Terra's Kitchen

Noté 5 sur 5 étoiles

This is a wonderful service

This is a wonderful service. The food is very good and flavorful and I can have dinner on the table in 30 minutes or less. My husband is even trying different foods since I started getting Terra's Kitchen boxes. The shipping is very easy, everything arrives cold and securely in place in their reusable shipping container. Each food item and recipe card has a matching number on it. Whatever number is on the recipe card is the food that you need from your frig. I more than highly recommend it.

12 avril 2018
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Réponse : Terra's Kitchen

Hi Kathryn,

Thank you so much! Feedback like this is so appreciated as we grow.

Noté 5 sur 5 étoiles

My time is money... TK saves me both

Love the the quality, freshness and great recipes I receive almost every week. You make my life so much easier. Time saving and money saving

12 avril 2018
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Réponse : Terra's Kitchen

Hi Katie,

We’re so grateful for your review. Customers like your make our days. Thank you!

Noté 5 sur 5 étoiles

Terra's Kitchen is Fabulous!

Terra's Kitchen is fabulous. Everything is so fresh, perfect, and packed so beautifully. The vessel is awesome and so easy to open, remove items, close back up, and place out for return delivery pickup.

I had previously belonged to B.A. I was very unhappy with their food quality and weekly choices. Terra's is outstanding. I have never had an error with Terra's, and I have been with them several months now.

One time FedEx couldn't make a delivery on time. Terra's representative jumped right in and handled everything, and issued a credit immediately.

This is an outstanding company. Come and join all of us who enjoy their wonderful food and outstanding service. You won't be disappointed. This is most definitely one of the best choices I have ever made.

12 avril 2018
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Réponse : Terra's Kitchen

Hi Georgia,

Really? This review is making us blush! Thank you so much for taking the time to share with us.

Noté 5 sur 5 étoiles

We now eat at home every night of the…

We now eat at home every night of the week! Everything sent has been of the best quality and taste, and lasts through the week. They have more meal options than other home delivery services by far. We had 10 weeks of deliveries of 3-4 meals a week before we repeated a meal. We are going to be long time customers!

12 avril 2018
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Réponse : Terra's Kitchen

Hi Juli,

Wow! We really appreciate it. We’re sharing this feedback with the team. Thank you!

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