Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

There coupons are absolutely fabricated. If you want to buy something cause there’s an awesome discount code, don’t trust it. Same technique angler fish use. Typed a discount code in, got it WOO! proc... Voir plus

Noté 4 sur 5 étoiles

I purchased the Junji Ito keycaps collection because I honestly love the design. They were gorgeous in person, but the only downside is that they take a long time to ship. I wish shipping was faster... Voir plus

Noté 5 sur 5 étoiles

I purchased the blue TheKapCo x Peanuts keycaps and the blue mousepad to build a keyboard for my Mama and she LOVED it! She loves the way the keycaps feel versus the Logitech keyboard she bought a whi... Voir plus

Noté 5 sur 5 étoiles

Managed to grab a Snoopy set on sale, couldn’t be happier with the keycaps! Quality is good, fit no problem onto a keychron keyboard. Only thing is wish is that the little nubs on the F and J keys wer... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires informatiques

Écrit par l'entreprise

⌨️ Mechanical Keyboard & Keycaps Store 🪄 Keycap Studio | Redefining The Value of Keycaps.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

95 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(95)

43 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Packaging could be better for what you pay.

Keycaps looked nice and fit exactly onto my board. But , I paid roughly 80 dollars and they shipped them in a freaking plastic jar. At least package it better laid out nicely in a box.

24 juillet 2023
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Réponse de Thekapco

Sorry for the bad shopping experience. We have greatly improved our product packaging over the time and we hope to serve you again ☺️

Noté 5 sur 5 étoiles

Beautiful product

Beautiful product! I got the Marin keycaps and the wrist rest from them and it came in beautiful. The pink colour is really great and Marins are cute. One improvement if any would be to have the print on all 5 sides.
Overall, thank you for making my first mechanical keyboard and amazing one!

29 juillet 2023
Avis spontané
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Réponse de Thekapco

Thanks for the review ☺️

Noté 1 sur 5 étoiles

The 5 star reviews are fake

The 5 star reviews are fake, DO NOT BELIEVE THEM! You have been warned. This company is a scam. They sell crappy low res art a disappointing products. They have NO CUSTOMER SERVICE. You email them for a status update of an order, they will reply maybe once if you’re lucky and then you will never hear from them again. All the while they’ll still keep the money you spent with no chance of getting a refund. STAY AWAY. Fake company. Better quality, better priced, better customer service and reliability else were. The kapco is trash 🤢

29 juin 2023
Avis spontané
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Réponse de Thekapco

We apologize deeply for the negative experience you've had, and we are determined to make it right for you. We have already sent an email to you at sales@thekapco.com. Thank you!

Noté 5 sur 5 étoiles

Excellent product and customer service

The keycaps have a nice texture and they look as good as they do in the photos.
The customer support was amazing as well. They helped me work through every concern and issue I had. The person I worked with even stayed up late to help solve my issue.

13 juillet 2023
Avis spontané
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Réponse de Thekapco

Thank you for your support!

Noté 5 sur 5 étoiles

Bocchi Kessoku Band!

I really like the design. Although it took a while to start the shipping process, the delivery was surprisingly fast once it was underway.

11 juillet 2023
Avis spontané
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Réponse de Thekapco

Thanks a lot for the honest review!

Noté 5 sur 5 étoiles

Love the keycaps!!

Love the keycaps!!! I got the Marin Kitagawa keycaps and I am so happy with them it is nice to see a character that is not from a main anime having its own merch! as she is a favourite of mine!

26 juin 2023
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Réponse de Thekapco

Thanks a lot for the honest review!

Noté 1 sur 5 étoiles

Utter disappointment

What can I say but utter disappointment, I have purchased a keyboard that costs $188 or £153 which is a huge investment; to my surprise my keyboard never turned up nor have I received any tracking/shipment information regarding my order.

9 juillet 2023
Avis spontané
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Réponse de Thekapco

We're sorry for the bad shopping experience, we believe there might be some misunderstanding on the tracking/shipment information. Please email sales@thekapco.com & we promise to sort it out for you! TQ!

Noté 5 sur 5 étoiles

Mousepad and keycaps

Straightforward in terms of ordering and payment. There was no shipping information prior to purchase. Shipping took longer than expected (3 weeks) but package arrived with all the items.

16 avril 2023
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Réponse de Thekapco

Thanks a lot for the honest review!

Noté 3 sur 5 étoiles

Horrible Mousepad Quality

Purchased a mousepad and keyboard set. They keyboard is fine but the mousepad is terrible. The image quality is horrible, you can see the jagged edges on the image. Especially a mouse pad that they charge $100AUD for.

9 juin 2023
Avis spontané
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Réponse de Thekapco

We're sorry for the bad experience, please email us sales@thekapco.com & we'll see how we can make it up for you!

Noté 2 sur 5 étoiles

Shipping time was awful took more then…

Shipping time was awful took more then the maximum 4 week period to ship my item and missed my brothers birthday because of it even ordering ahead of time to anticipe the longer shipping time.

17 mai 2023
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Réponse de Thekapco

We're sorry for the bad experience, we promise to work on our delivery time!

Noté 1 sur 5 étoiles

The image used for the mousemat was in…

The image used for the mousemat was in a terrible resolution. It does not look good.

27 mars 2023
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Réponse de Thekapco

We're sorry for the bad experience, please email us sales@thekapco.com & we'll see how we can make it up for you!

Noté 1 sur 5 étoiles

purchased keyboard around a month and a…

purchased keyboard around a month and a half (play65%). Keyboard stopped charging and working. Tried to contact the company to help but all I received was follow the manual and turning my keyboard on and off. They utilize REASON keyboard (can be purchased 50-60$ on amazon) and is selling it 2-3 times the price. Strongly recommend people not to purchase from this dog of a company.

14 mai 2023
Avis spontané
Logo de Thekapco

Réponse de Thekapco

We're sorry for the bad experience, please email us sales@thekapco.com & we'll see how we can make it up for you!

Noté 3 sur 5 étoiles

The quality of the printed images are…

The quality of the printed images are much worse than advertised in the image previews on the paged. Also one of the keycaps came with a scratch.

27 mars 2023
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Réponse de Thekapco

We're sorry for the trouble you've been through! Please email your order ID & issue to sales@thekapco.com & we will try to make it up for you!

Noté 5 sur 5 étoiles

Very happy with the key caps

Very happy with the key caps, love the designs, great build and print quality, would 100% buy more key caps.

27 mars 2023
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Réponse de Thekapco

Thanks a lot for the honest review!

Noté 5 sur 5 étoiles

The keyboard and keycaps arrived in…great condition

The keyboard and keycaps arrived in good condition and felt high quality. The delivery time was about 2 weeks as expected. However i wish i they could add the expected delivery time and keyboard user manual on their website since i spent nearly half an hour trying to figure out how to make it work. Customer service was a great help and are great to deal with. Overall i can recommend Thekapco.

4 mai 2023
Avis spontané
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Réponse de Thekapco

Thanks a lot for the honest review!

Noté 1 sur 5 étoiles
Logo de Thekapco

Réponse de Thekapco

We're sorry if some of our product source troubled you! We do undergo QC before sending the products!

Noté 5 sur 5 étoiles

Mai keycaps

Preordered Mai keycap set after seeing their ad on FB as I really like how the theme integrates into the design so the board wouldn’t be too messy.
Package arrived swiftly after being released. The keycaps look even better in person, the quality was a pleasant surprise, they made my keeb sound nicer despite using the same switches (oil kings are so good btw). Another surprise was the desk mat included as a preorder bonus. They did ask me if I wanted to upgrade the desk mat to a bigger size but I was content with getting freebies already. So imagine my delight when the keycap package came wrapped around and around with their largest size desk mat.
I contacted thekapco via IG several times after ordering, and they were quite helpful and quick to response, which makes for an enjoyable online buying experience.

25 avril 2023
Avis spontané
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Réponse de Thekapco

Thanks a lot for the honest review!

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