The Kitchen Dresser Avis 

110
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought a beautiful dresser from this company a few years ago and still love it. Great quality and stunning. I am putting new cabinets up and wanted to match the door handles to the dresser and had a... Voir plus

Noté 5 sur 5 étoiles

The Kitchen Dresser Company were first class from our original enquiry to the final delivery. We were impressed with their speedy responses to all our queries, the size of samples sent to enable us to... Voir plus

Noté 5 sur 5 étoiles

I wanted to replace my tired old pine dresser and their dresser’s looked perfect. Sadly, we live in a very old cottage nothing would fit it seemed. However I contacted Danny from their sales team and... Voir plus

Noté 5 sur 5 étoiles

Having done a fair amount of research and settled on The Kitchen Dresser Company, I could not be more pleased with this decision. Our dresser has been made with care and precision and fits perfectly i... Voir plus

À propos de l'entreprise

  1. Ébéniste

Écrit par l'entreprise

Established in 2004 The Kitchen Dresser Company is a family run British business designing and making the finest kitchen dressers in the UK.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

110 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(110)

1 avis reçu au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Absolutely fantastic company to deal…

Absolutely fantastic company to deal with, responsive and friendly. Unfortunately, due to our circumstances changing we had to cancel our order and they couldn't have been more understanding and helpful!

Hopefully we will be able to re-place our order at a later date, for one of the beautiful dressers.

29 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

I was very encouraged by the good…

I was very encouraged by the good reviews so happy to place an order. However, having placed the order in Jan 2021 we were expecting delivery this month (April) I got a stock email last week telling me there has been a delay due to supply chain problems from EU suppliers and now they were "hoping" to deliver now by the end of May! So that will be over 4 months, 20 weeks vs the 12 weeks quoted. Now we all understand we are in challenging time but I do feel that an update so late in the process is bad service. I hope to be able to update this review once we have had the dresser delivered and that it will reflect the 5 star reviews I based the purchase on.
Update: After reading my review above and the company have replied now directly (They did not reply to the email I sent them before posting this review) Basically they offered me a full refund "given how unhappy I was" they felt threatened by this review and felt that I would be unlikely to amend once the goods were received. They felt the "only way around it" was for me to delete this review and then they would reinstate the order! Not sure who's threatening who here but decided to take them up on the offer of the refund and so sadly I will not be able to change this review. However I will state its now based on customer service rather than quality of their product as I have no experience of the latter. Its a shame that they pay more attention to this review site than direct correspondence with their customers but that's the world we live in.

3 avril 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

We ordered a kitchen dresser from this company a few years which we love. Unfortunately I had a little incident with a candle during a power cut and burnt a hole in it..luckily we can repair it and I got in touch with the Kitchen Dresser Company to ask which paint they use so we can touch up the burn...they responded immediately and have offered to give us a little paint pot foc...excellent customer service. So now I can not only say their products are great quality - but also their customer care.

23 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent product with amazing after sales support

I have 3 kitchen dressers and they are of excellent quality - a really well made product. Recently, 2 hinges on our roughly 4 year old dresser broke. I contacted after sales support and they had the replacements on the way to me at no cost within no time at all. The team at the kitchen dresser seem to have successfully combined an excellent product with superb service. Highly recommend.

16 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Loved the dresser from the moment…

Loved the dresser from the moment received 2 years ago. Recently one of the lights had stopped working. Contacted The Kitchen Dresser Co. - aftersales so helpful with purchasing replacement lighting. Speedy response and delivery. Would definitely recommend.

24 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

We are thrilled with our new dresser

We are thrilled with our new dresser. It is exactly what we wanted and thoroughly lives up to the photo shown on the website. The workmanship is excellent. We can recommend The Kitchen Dresser Co unreservedly.

10 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Lovely piece of furniture

Extremely happy with our dresser. We have had it a year now and it is proving to be a great addition to our new kitchen. Great service, great product.

5 janvier 2021
Avis spontané
Noté 5 sur 5 étoiles

Thank you to all the team

Thank you to all the team, we’re very happy with the dresser. We really like how the downlighters & glass shelves really set off our glassware. A solid and exceptionally well crafted piece of furniture, BR

9 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Fantastic product!

Thank you so much! We received our dresser today - it’s stunning, my wife and I are delighted with it. The quality is excellent and the service has been top notch. Highly recommend this product and company.

9 novembre 2020
Avis spontané
Noté 2 sur 5 étoiles

Buyer beware

Last year, I made the mistake of making a telephone order with a persuasive staff member. I should have done more research.

Delivery of the dresser was late and the dark lead colour on the website is in fact grey green.

My main issue is that the company was no help when their "northern hub" refused to deliver up our country lane. It was down to me to pay their hire of a smaller van, cost £328.50. So, I organised my own "white glove service".

On a positive note, the dresser is useful.

2 novembre 2020
Avis spontané
Noté 5 sur 5 étoiles

The dresser is very pretty

The dresser is very pretty, the shape and the color are so beautiful. I'm very happy to have recieved the dresser which had a long and tough trip to Barcelona. I do apreciate to all the staff who made it possible!! Thank you.

8 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Joy in our times

Received my dresser on Friday delivered by two great lads who unpacked and installed in the kitchen very helpful. Dresser is great thank you Kitchen Dresser Company it looks amazing and colour perfect .

28 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Lovely furniture and great service

I am thoroughly impressed with the quality of furniture and service from this company. They were very quick to respond to my questions and crucially provided a great solution to the challenges of getting the items delivered to France during the COVID era! The two items I bought are beautifully made and we are very happy with them.

28 septembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. They responded promptly to my queries and the dresser arrived when they said it would. It's very good quality and fits perfectly in our new home. Thanks!

2 septembre 2020
Avis spontané

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