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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kirstie David was Amazing 🤩. Kirstie was our mortgage broker, and we couldn’t have asked for a better experience. She was quick, amazing, and incredibly helpful throughout the entire proc... Voir plus

Noté 5 sur 5 étoiles

First-time buyers here, and we couldn’t be happier with the experience. The whole process moved much quicker than we expected, and the team worked very professionally and efficiently throughout. Th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As first-time buyers, we had absolutely no idea what we were doing, but being put in touch with The Mortgage Brain and Louise Onn was the best thing that could have happened. Louise was exceptional... Voir plus

Noté 5 sur 5 étoiles

We have recently used David Tiley at The Mortgage Brain, and cannot recommend him or the company more. From the outset Dave listened to our wants and needs and worked tirelessly to find us a product... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires

Écrit par l'entreprise

At The Mortgage Brain we aim to make selecting and arranging your mortgage as straightforward and stress-free as possible. Whether you are a first time buyer, moving home, looking to refinance your current property or looking to get some help from the government, The Mortgage Brain have over 30 years' experience in helping people secure mortgages. Using our continually updated Mortgage Search System with its comprehensive database of lenders, we can rapidly locate the deal that best suits your individual circumstances and aspirations.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Kirstie has been great

Kirstie has been great, quick to respond, always explain things well and even when things did not go well at first, She suggested the solution, so overall great service.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Kirstie David was Amazing 🤩.

Kirstie David was Amazing 🤩.

Kirstie was our mortgage broker, and we couldn’t have asked for a better experience. She was quick, amazing, and incredibly helpful throughout the entire process. Her knowledge really stood out she is clearly very experienced and truly understands the industry inside and out.

Kirstie handled everything with professionalism and made what could have been a stressful process feel smooth and straightforward. She was always available to answer our questions and guided us with confidence every step of the way.

We’re so grateful for her support and would highly recommend her to anyone looking for a knowledgeable, professional, and experienced mortgage broker.

Thanks,
Lilian

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

As first-time buyers

As first-time buyers, we had absolutely no idea what we were doing, but being put in touch with The Mortgage Brain and Louise Onn was the best thing that could have happened. Louise was exceptional from day one — she explained everything clearly, answered all our questions (no matter how small), and always responded incredibly quickly.
She made what could have been a very stressful process feel smooth and reassuring. Her knowledge, professionalism, and constant support genuinely put us at ease throughout.
Louise also worked swiftly to secure our mortgage offer during uncertain times, helping us lock in a better interest rate. We couldn’t be more grateful and wouldn’t hesitate to recommend Louise and The Mortgage Brain to anyone, especially first-time buyers.

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Top tier service with no charge!

Couldn’t fault Darren and Gary at the mortgage brain. From the very start they were helping us through every aspect of our mortgage. As first time buyers we were overwhelmed by the process but Darren was really helpful and sat down with us a few times to understand our situation and find us the best mortgage offers. And Gary helped us find the best insurance deals we could get. Both were instant replies on emails (very rare these days). Couldn’t recommend them enough. Thank you!

16 avril 2026
Avis spontané
Logo de The Mortgage Brain

Réponse : The Mortgage Brain

Hi Ricky, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Darren and Gary. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Noté 5 sur 5 étoiles

I have used the Mortgage Brain twice…

I have used the Mortgage Brain twice now with Louise Onn being my advisor and both times she has made the process very easy and I would highly recommend

15 avril 2026
Avis spontané
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Réponse : The Mortgage Brain

Hi Sandie, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Noté 5 sur 5 étoiles

Now had my second mortgage arranged by…

Now had my second mortgage arranged by the Mortgage Brain. Simon was again always available and responsive. Would highly recommend to anyone who is self employed and looking for a mortgage!

31 mars 2026
Avis spontané
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Réponse : The Mortgage Brain

Hi Tobias, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Simon. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Noté 5 sur 5 étoiles

Rhodri Gibbons was brilliant…

Rhodri Gibbons was brilliant throughout. Knowledgeable, extremely helpful and made getting our first mortgage so easy. We also dealt with other advisors who were also brilliant and had the same experience, would use them again.

13 avril 2026
Avis spontané
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Réponse : The Mortgage Brain

Hi Nathan, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Rhodri. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Noté 5 sur 5 étoiles

David Tiley

We have recently used David Tiley at The Mortgage Brain, and cannot recommend him or the company more. From the outset Dave listened to our wants and needs and worked tirelessly to find us a product that suited us.
Dave was always available to ask questions too, and the level of communication we received from him has been unmatched compared to other brokers we have used in the past. We have now received our mortgage offer and excited to move in to our new home. Thank you Dave.

10 avril 2026
Avis spontané
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Réponse : The Mortgage Brain

Hi Anon, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Dave. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Noté 5 sur 5 étoiles

Absolutely fantastic brokerage

Louise has been my advisor from the beginning when contacting the brokerage to commence proceedings. Booking in the initial phone call is seemless and easy.
Louise in particular is efficient, sensitive, empathetic and understanding. Her knowledge and helpfulness is commendable and commitment to her work is highly impressive.
As someone navigating this new territory of selling and buying, I couldn't have wished for better support and service.
I would fully recommend "the mortgage brain", having had them recommended to me initially and not been disappointed.

2 mars 2026
Avis spontané
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Réponse : The Mortgage Brain

Hi Joanne, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Noté 5 sur 5 étoiles

Louise Onn made our first purchase…

Louise Onn made our first purchase experience smooth and stress‑free. Her hands‑on guidance, clear step‑by‑step approach, and genuine effort in pulling our mortgage application together made a real difference. Thanks to her professionalism and dedication, we received our mortgage offer promptly today. Louise is someone you can trust and would be a pleasure to work with — especially for first‑time buyers.

10 avril 2026
Avis spontané
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Réponse : The Mortgage Brain

Hi Gokarna, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Noté 5 sur 5 étoiles

First-time buyers :)

First-time buyers here, and we couldn’t be happier with the experience. The whole process moved much quicker than we expected, and the team worked very professionally and efficiently throughout. They were incredibly kind, understanding, and always available to guide us step by step. We truly felt supported at every stage, and their dedication and hard work made everything much easier for us. We’re very satisfied and would highly recommend their services!

Thanks
Muge & Atacan

9 avril 2026
Avis spontané
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Réponse : The Mortgage Brain

Hi Muge and Atacan, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto the team. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Noté 5 sur 5 étoiles

Brilliant company A****

We have used this company many times and have always dealt with louise, She is fantastic! Always at the end of the phone when needed and cant do enough to help!
A* service !

9 avril 2026
Avis spontané
Logo de The Mortgage Brain

Réponse : The Mortgage Brain

Hi Rob, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Noté 5 sur 5 étoiles

Fantastic!

Amie Pegrum from mortagage brain has absolutely been fantastic!

She has helped me through every step!

Thankyou again Amie! 😊

30 mars 2026
Avis spontané
Logo de The Mortgage Brain

Réponse : The Mortgage Brain

Hi Shazia, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Amie. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Noté 5 sur 5 étoiles

First time buyer - Thank you for making it easier

top notch! Louise Onn is the person to you will like to work with. step by step explaining the process.

its our first purchase and Louise made the situation much easier with hands on guidance and actual effort to pull the application together

we have our mortgage offer promptly today!

1 avril 2026
Avis spontané
Logo de The Mortgage Brain

Réponse : The Mortgage Brain

Hi Marcus, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Noté 5 sur 5 étoiles

Amazing service

We dealt with Anthony from start to finish and had no issues and found the whole process so easy and smooth sailing. Anthony was brilliant at responding to any queries and made us at ease throughout the whole process. I would 100% recommend and will definitely be using Anthony and The Mortgage Brain again in the future.

9 mars 2026
Avis spontané
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Réponse : The Mortgage Brain

Hi Tommy, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Anthony. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Noté 5 sur 5 étoiles

Top experience end to end

Had a great experience end to end. It can be very stressful going back and fourth getting your mortgage approved but Louise Onn kindly explained everything I needed in order, and the timelines/processes.

17 mars 2026
Avis spontané
Logo de The Mortgage Brain

Réponse : The Mortgage Brain

Hi Hamzah, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Noté 5 sur 5 étoiles

Louie was extremely helpful and…

Louie was extremely helpful and understanding of our situation as first time buyers. Louise was clear when explaining the process and was happy to do evening appointments to work around our work secludes. I would highly recommend the mortgage brai.

12 mars 2026
Avis spontané
Logo de The Mortgage Brain

Réponse : The Mortgage Brain

Hi Abby, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Noté 5 sur 5 étoiles

Alex Therrien was superb at dealing…

Alex Therrien was superb at dealing with my partners, and I requested protection. He tailored our policies to fit our personal needs and also looked into the best delivery options if it ever came to that. I really appreciate the time he has taken to add a personal touch and look after us through the process.

Thank you

27 mars 2026
Avis spontané
Logo de The Mortgage Brain

Réponse : The Mortgage Brain

Hi Marcus, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Alex. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Noté 5 sur 5 étoiles

I had the best of experience with…

I had the best of experience with mortgage brain from the start to finish for my new home. Thomas and his team have the best advice anyone could give in securing mortgage. Quick in response to all my enquiries. I really appreciate your office for your great work. Look no farther, with all your mortgage, insurance and protection

27 mars 2026
Avis spontané
Logo de The Mortgage Brain

Réponse : The Mortgage Brain

Hi Anthony, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Thomas. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Noté 5 sur 5 étoiles

Charlotte has been fantastic from the…

Charlotte has been fantastic from the initial contact until move in day!
She helped us secure our dream new build home and we couldn’t be more grateful for her advice and support throughout the purchase.
You won’t find a better mortgage advisor!
Thankyou

2 mars 2026
Avis spontané
Logo de The Mortgage Brain

Réponse : The Mortgage Brain

Hi Nick, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Charlotte. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

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