The Mortgage Works Avis 

2 660
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had to organise a mortgage redemption statement at very short notice due to disorganisation on my solicitors side. TMW staff were polite, helpful and clear, and managed to get one issued within a co... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Arranged a buy to let with The Mortgage Works. I have about 5 others with TMW. Appointment made within 24hrs. Paperwork to complete forwarded prior to appt to get ready for meeting. 45 mins appt. Mort... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

straight forward mortgage application, and an quick mortgage offer received. A variety of fee options with choices of free valuations, although your rates do increase with the offers of free valuatio... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was very anxious today about my mortgage transfers taking place yesterday as I hadn’t received confirmation that they had happened. I telephoned and spoke to Andrew. He was very patient, knowledge... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Prêteur hypothécaire
  2. Institution financière

À propos de The Mortgage Works

Écrit par l'entreprise

The Mortgage Works is the buy to let lender of Nationwide Building Society.

Whether you’re looking to purchase a new property, want to remortgage or need to borrow more, we’ve got a range of products and specialist staff to support you with your mortgage.

We’ve been providing buy to let mortgages since 1988, so you can be sure your mortgage will be with one of the most experienced lenders in the business.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(2 660)

625 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Andrew BDM v v v v good and…

Andrew BDM v v v v good and knowledgeable.

27 mai 2026
Avis spontané
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Réponse de The Mortgage Works

We're glad you enjoyed your experience. We appreciate your positive feedback.

Noté 5 sur 5 étoiles

Helpful and approachable

Sarah was very helpful and explained everything well. She gave me opportunity for asking questions.

27 mai 2026
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Réponse de The Mortgage Works

We're so happy to hear our team provided such a helpful and informative experience. Thank you for your kind feedback!

Noté 5 sur 5 étoiles

Very proffesional

Very proffesional , swift service , my thanks richard .

27 mai 2026
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Réponse de The Mortgage Works

We appreciate your kind words! We are glad you had a professional and swift experience with us.

Noté 4 sur 5 étoiles

Wasn’t as daunting as it seemed

Wasn’t as daunting as it seemed. Scott was very helpful. He put us at ease.

26 mai 2026
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Réponse de The Mortgage Works

We're so glad we could make the process easier for you. Thank you for your kind feedback!

Noté 5 sur 5 étoiles

Good service, clear instructions

The person (Beth) who dealt with my case was very helpful, with clear instructons and assistance.
She also gave me clear information regarding the next steps and the likely timescales for completion of my case.

21 mai 2026
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Réponse de The Mortgage Works

We're happy to hear you received clear instructions and assistance. We appreciate you letting us know about the helpful information regarding next steps and timescales.

Noté 5 sur 5 étoiles

Mr Nazim Uddin has been very helpful…

Mr Nazim Uddin has been very helpful and accomated, he is very professional and explained things very well regarding application.

20 mai 2026
Avis spontané
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Réponse de The Mortgage Works

We're happy to hear our team member was helpful and accommodating! We appreciate you acknowledging their professionalism and clear explanations.

Noté 5 sur 5 étoiles

Our adviser was very friendly and…

Our adviser was very friendly and knowledgeable it was a very simple process.

20 mai 2026
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Réponse de The Mortgage Works

We're so pleased our adviser made the process simple and friendly. Thank you for your kind words!

Noté 5 sur 5 étoiles

Mr Nazim Uddin has been very…

Mr Nazim Uddin has been very professional and helpful regarding my purchase application.

20 mai 2026
Avis spontané
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Réponse de The Mortgage Works

We're glad to hear our team was professional and helpful with your purchase. We appreciate your feedback.

Noté 5 sur 5 étoiles

Tai is the best!!

I contacted on four separate occasions to inquire about my statements, as the matter was urgent. I am very grateful that Tai Mason was the one who answered my final call. He promptly sent them to me. I truly wish I had been able to speak with him during my initial attempt. He was delightful and incredibly helpful. Give him a bonus for outstanding service. Thank you so much!!

21 mai 2026
Avis spontané
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Réponse de The Mortgage Works

We are so happy to hear about your positive experience and appreciate you sharing it. We are glad we could assist you promptly with your urgent request. We value your feedback.

Noté 5 sur 5 étoiles

Really helpful advice with mortgage…

Really helpful advice with mortgage application. Just awaiting outcome but communication great so far.

19 mai 2026
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Réponse de The Mortgage Works

We are so glad our advice was helpful with your mortgage application. We wish you the best outcome!

Noté 4 sur 5 étoiles

Offer low interest rates for btl…

Offer low interest rates for btl mortgages and short periods to release money.

14 mai 2026
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Réponse de The Mortgage Works

We appreciate your feedback regarding BTL mortgage rates and release periods. We are always working to improve our offerings.

Noté 5 sur 5 étoiles

I've been with TMW for years and Neil…

I've been with TMW for years and Neil is great and very thorough in ensuring I knew everything I needed to know. Neil answered any questions clearly and ensured I understood everything before proceeding. Very diligent and kept me informed every step of the way. Thanks Neil, you are a credit to the company.

14 mai 2026
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Réponse de The Mortgage Works

We're delighted to hear about your positive experience and that our colleague provided such thorough and clear guidance. We appreciate you sharing your feedback.

Noté 5 sur 5 étoiles

Excellent

Excellent: polite, focused and effective

15 mai 2026
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Réponse de The Mortgage Works

We're delighted you found our service polite, focused, and effective. Thank you for your kind words.

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