We placed our order and received confirmation without any shipping details. After 4 days of no action we requested status of the order- had to send a 2nd request. Finally received a reply the part h... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered a new refrigerator to replace the dead one in my camper on a Saturday, they called me the following Monday, and the fridge was delivered on Tuesday to my campsite! The price was right, the s... Voir plus
Our fridge drawer cracked in our RV. Found this replacement. This original replacement part fit perfectly and RV Fridge Guys had it for a slightly better price than the competition! I will check here... Voir plus
The shipping worked well. However, I ordered the wrong part based on confusion with the description. I have emailed two times for exchange instructions with no return. I called the number on the we... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We pride ourselves on our extensive knowledge of the Norcold, Dometic, and Furrion products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator!
Coordonnées de contact
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Etats-Unis
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
3,3
Moyen
731 avis
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
You don’t have the thermocouple that I…
You don’t have the thermocouple that I ordered.
30 juillet 2023
the product has unfortunately never…
the product has unfortunately never arrived, its been months now.
7 avril 2023
I have not received the items I ordered
29 juin 2023
Still Waiting For It
I placed my order and was told it would be a two week lead time, latest information is "it's still on back-order". I have a trip coming up and would like to get this part soon, but my confidence level is low at this point.
28 juin 2023
Perfect fit
Parts worked perfectly and as described. Would have been nice to include some instructions but YouTube saved the day. Quick shipping too
27 juin 2023
Still haven’t received my part that I…
Still haven’t received my part that I paid $65 for next day shipping!!!!!!!!!
28 juin 2023
You got the part here in a short period…
You got the part here in a short period of time. We liked that you had a picture on line of the part we needed so we could compare to the old part. Our frig is up and working again. Thanks
27 juin 2023
Item never received
Item never received. Vendor never responded to email. Voicemail was full. Vendor fraud?
30 mai 2023
I still have not received anything
30 mai 2023
When parts were ordered site said…
When parts were ordered site said everything was in stock,received order it was incomplete.It took several days to get a hold of someone to find out one part is back ordered,no eta.I would like to know if anyone could find out an eta on the part,would like to go camping this summer,but cannot without a refrigerator.Randy
28 mai 2023
I placed my order on 5/26
I placed my order on 5/26. no confirmation. Status says waiting to ship. RV Fridge Guys send out email to rate the order and also to call within 245/48 hours if I haven't receive it. I've called many time only to get a busy signal. I go to a link on the page and the link is not available. I'm just looking for an update before cancelling the order.
26 mai 2023
Very quick easy and efficient
30 mai 2023
The best
The best! Called and got information and told what I needed (Norcold Control Panel). Then to the website where I ordered it with basic shipping. The item came the next day, I installed it and it fixed my fridge. Couldn’t be happier.
26 mai 2023
No reply, order not shipped
I ordered a burner for my norcold on May 17/23. Up to this day its status is not fulfilled. I've already payed for this item. Ive messaged 3 times and called 3 times only to get an answering machine whos voice mail is full. Is this company a scam? Id like to get my money back
16 mai 2023
Avis spontané
Took forever and then sent the wrong…
Took forever and then sent the wrong glass...I ordered 11 x 17 and got 12 x 12 piece I can't use..I have tried to call all I get is an answering machine. No call back from them either...I'm at a loss of what to do...Maybe someone will read this and contact me...But I doubt it
1 mai 2023
I ordered on or about 4/25 here it is…
I ordered on or about 4/25 here it is 5/22 and finally canceled order because of no shipment kept saying any day now and here we are
28 avril 2023
Can't review what I haven't received
I placed my order on the 29th of April and order still says awaiting shipment. I have sent 2 emails and only thing I received was an email wanting a review for a product I have yet to receive and haven't gotten a response from neither emails. So I'd say as of now my experience has NOT been good. Update: now the 30th of May and still nothing. Same status. Over a month and this sorry company has taken my money and won't reply to emails. I would be happy just to get my D*MN money back. I would advise not ordering from them at all.
29 avril 2023
Product appeared to be in stock on your…
Product appeared to be in stock on your website, but after I paid, I get a notice that it’s back ordered. Need those products ASAP.
30 avril 2023
Réponse de RV Fridge Guys
Really sorry that it wasn't more clear at checkout! The products availability is listed above the "add to cart" on the product page. We cannot speed up the delivery on a special order part in the industry. It looks like this was cancelled at your request but if you need anything moving forward, please reach back out!
Got exactly what I wanted and ordered
26 avril 2023
It was great.
11 avril 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.