The Open College Avis 

A very enjoyable, accommodating college. Ease of access and very helpful staff. The staff were excellent and always gave clear instrucions and advice when needed. The tutor was very thorough. The information receptionists were excellent and always helpful. The course was very well laid out with all criteria included. I had a very enjoyable experience and encountered no hiccups along the way.

Everything is clearly explained from the outset, the course details, lecturer's details, etc. Links to all aspects of the course, questions you may have regarding any part of the course is all there. Access to support from the college is all clearly available and easy to access.

It was so easy to navigate around the College website and all the learning resources were all very useful. I would recommend the Open college to anyone who has to do a course online.

I have just completed my studies in Business management Level 6 & am very happy with the overall delivery of the course.

The course content was delivered in a structured manner with a study schedule as a guideline for students to understand what progress should be made on a week to week basis. This was very helpful to me as I was able to visualise my progress and stick to deadlines.

The notes on this particular course were well written, easy to understand and also happened to be the work of Business Management Level 6 course tutor, Henry Sheahan, who I must say, was a massive help to me personally on my first time further education journey.

Henry was very constructive, understanding and was well equipped with the necessary information and feedback to help me improve the quality of my work, which overall boosted my learning experience in a positive manner.

For anyone looking to take that next step in further education in a business related background--I would most certainly recommend the open college.

Many thanks!

- Liam.

I am currently on my 4th day of doing the SNA QQI level 6 course . Oh my goodness this course is what I was meant to do all a long . I have. been recently been studying in Colaiste Ide doing a QQI Level 6 in Early Learning and Care but for the entire year I felt. lost I wasn't shown the right path of how to do the assignments but Open College. Will give students all of necessary Learning material so you can succeed at your highest potential. I would highly recommended this college to anyone . I am so excited to completed this course and move on to QQI level 7 Special Needs Education in Progressive College .

I also have a question how long should I be waiting for a tutor to. respond to my email and could I have a virtual meeting on teams so I can talk to my tutor to see if I am going on the right track ?

I love this college so far !

I have recently completed Business Management Module, My experience doing this course has been great so far, I found the sessions with the tutor Henry was great and got good feedback witch helped me with my assignments. Thank you again and look forward to my next module.

My time with The Open College has been nothing short of amazing. When I was stuck or overwhelmed, the support I received helped me immensely. The tutors were always available whenever I had a doubt or needed clarity, which made a huge difference in my learning journey.
I especially want to thank Aisling, Loyola, Louise, Siobhan, and the entire Student Services team for being so kind, responsive, and encouraging. Their guidance and support got me through some of the more challenging times, and I’m deeply grateful for that.
Thank you, Open College, for such a wonderful and enriching experience!

I enrolled in both SNA Level 5 and Level 6 with this open college, but my experience was incredibly disappointing. I struggled to secure a work placement for Level 5 and reached out multiple times asking if my prior experience could be recognized. I was told no, with little explanation or support. The lack of assistance and extremely slow email responses led me to defer the course, again explaining it was due to the placement issue — but still, no real help was provided.

Eventually, I asked for a refund for Level 5 and requested to continue with Level 6, which I did complete. After another painfully slow process, I was told I’d failed to complete Level 5 (despite clearly communicating the reasons) and was offered only a partial refund as a “goodwill gesture.” I was asked to provide my bank details to speed up the refund — that was over two months ago, and I’m still waiting.

Communication is poor, support is minimal

Anne in Customer Relations was excellent - not only efficient but really insightful and helpful.

It was a very great experience..

Cancelled the course within 48 hours and they wouldn’t refund the money and described it as an enrollment Fee. Spoke to so many staff that were saying yes a refund was due and then to be told no. Do not use this college under any circumstances. There are loads of options for other courses with other colleges. So angry with the entire experience and almost a month of emails with any excuse going. Worst customer care ever.

Don't enroll if you don't have a PPC number. (Personal Public Number). It’s for Irish residents. You’ll waste 150£ on administrative fees if you want a refund. It’s stated in their terms and conditions at the bottom of the page. Be careful. Your other option is to complete the certificate without the QQI accreditation.

“ However, please note, the administrative fee of €150 which will not be refunded in the event of any cancellation”

This quote is from the cancellation request email.

What made my experience great was that "The Open College" provides a very good learning platform called "Moodle" which includes all the necessary learning material to successfully study and pass the course and many other helpful resources available on the college website. The Open College is doing very well with the support that lecturers offer to students regarding assignments and exams as well as providing effective feedback according to assignment drafts when submitting assignments for correction and grading.

I have completed the Train the Trainer online course over the past few weeks and I’d highly recommend to anyone with an interest in Training & Development, or for someone looking to add this skill set.
The weekly sessions that the tutor Lorraine runs are virtual and so helpful for any questions or just to get a steer. She is very approachable and supportive to all students on the course.
All of the resources are online so very easy to access and the College is efficient in communications.

They quick to respond on time for request information that I need from them.

I had a wonderful experience with The Open college. The tutors and everyone else associated with the institution are so helpful. They are also ready to take feedbacks in a constructive manner all the time. If you have any problem, you are just an email away.

I am incredibly grateful for the opportunity to study at this institution. My experience during the QQI Level 5 Childcare course has been nothing short of amazing, thanks to the dedication and professionalism of everyone involved.

From the start, the support provided by the tutors was outstanding. They were not only knowledgeable but also approachable and patient, ensuring that every student felt valued and supported. The feedback on assignments was always detailed, constructive, and timely, which significantly helped me improve my skills and understanding.

The coordinators were equally fantastic, keeping everything running smoothly and ensuring clear communication throughout the course. Whenever I had questions or concerns, their responses were prompt, thoughtful, and helpful.

Behind the scenes, the technical team deserves special recognition as well. The Moodle platform was always reliable and well-maintained, with all course materials easily accessible. This seamless online experience made learning so much more convenient and enjoyable.

Thanks to this amazing team, I was able to complete my course successfully and achieve results beyond my expectations. Their hard work, expertise, and commitment to student success truly set this institution apart.

It is with great confidence and enthusiasm that I look forward to continuing my studies here. I highly recommend this institution to anyone seeking a top-tier educational experience.

Lecture materials - Excellent
Supporting Videos - Excellent
Facilitators-Excellent,Always helpful,reply emails fast
Duration to complete assignments - very Good
Timelines for Grading - Moderate-Fair
Cost of program and payment plan- very good
Overall experience - Good, impressed!

I received great support and fast answer to my emails, also the courses are really complete

The College team provides a lot of useful material for studying. And if you even read it, it will already help you a lot to understand the essence of the discipline you are studying. But there are also tasks for which you can use other sources of information. The tutors will always advise you on the best sources to use to get the most up-to-date and necessary documents and information materials.
Of course, online learning cannot completely replace hands-on experience. But here everything depends on the students, on their desire to become a good professional. The college requires you to document practical experience, and it is in the student's interest to do everything possible to make this experience as useful as possible for future work.
But the college uses the advantages of online education very successfully. Students study at their own pace, at a time convenient for them. The tutors advise them both through emails and during online meetings.
Administrative issues are also resolved promptly and professionally here.
I am very grateful to the Open College for the opportunity to get the knowledge I need for my future work.