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Lisez les avis des autres

Noté 3 sur 5 étoiles

Due to an issue with postage I didn't receive my order which is a pity as i was looking forward to trying them. So I cant comment on the quality of product. The company said they issued the correct... Voir plus

Noté 5 sur 5 étoiles

Excellent service from beginning to end. I was surprised at how much information was given to me when asking about the different fragrances helping me to choose the perfect scent/s. All items arrived... Voir plus

Noté 5 sur 5 étoiles

bought it with a grain of salt as previously with shopify businesses they took my payment and delivered nothing but the perfume sample shop is amazing! my samples were quickly delivered, well packa... Voir plus

Noté 5 sur 5 étoiles

My original package sadly got broken during transit I imagine, causing all samples to leak everywhere :(. I contacted their customer service and they sent a replacement out straight away, with an extr... Voir plus

À propos de l'entreprise

  1. Boutique de santé et beauté

Écrit par l'entreprise

Not sure what fragrance to buy next? Or Not been able to go try that fragrance you’ve had your eye on? We have got you! We are providing genuine fragrance samples in various sizes so everyone can try before they buy! From designer to niche we have everything!


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

40 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Excellent company

Excellent company, great samples, wonderful customer service. Will definitely be ordering on a regular basic and have already recommended. Thank you :)

18 février 2026
Avis spontané
Noté 5 sur 5 étoiles

the perfume sample shop

bought it with a grain of salt as previously with shopify businesses they took my payment and delivered nothing but the perfume sample shop is amazing!

my samples were quickly delivered, well packaged and the tester bottle atomisers are really good too. 10/10

16 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

10’s Across the Board!

Ordered on the 25th and came on the 28th which was super quick which I appreciate. All the scents were just as described and smelt like original. Bottles were also labelled super clearly and packaging was super cute. Definitely would recommend this small business to anyone and will be purchasing from them again soon!

28 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing experience

Amazing experience, fast delivery, exceptional communication and customer service. I recommend the store and will be coming back for sure. Thank you :)

31 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Simple and fast

Ordered a few samples leading to the purchase of the full bottles. Great experience came fast without any issues

25 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

This company is not honerable

I wanted to try out a perfume called Vayala before I bought the full size. I placed an order for Vayala and one more from the same perfume house. When I received the package I saw that I was sent the incorrect perfume. I'd been sent Oriana and not Vayala. I subsequently emailed the company and said what had happened. The response was oh that it was incorrectly labeled. They have taken no responsibility. I neither received a refund nor did they replace the sample with the correct one.
Something does not sound right. I was told that they would send me other samples. Of course I those were not sent. In any case why not just send the correct sample. My suggestion is not to deal with a company that has no integrity and that takes no responsibility.

14 avril 2024
Avis spontané
Logo de The Perfume Sample Shop

Réponse : The Perfume Sample Shop

Hi ana we’re sorry you feel this way, unfortunately your review is unfair and not accurate, you received the right fragrance with the wrong label, we’ve checked cctv to confirm. We’ve kindly asked you to send the item back to have tested for further assurance, but you’ve not sent it back, we’ve also offered to refund you if you sent the item back. We are still waiting whether or not you would like to send the item back.

We look forward to hearing from you

Kind regards

Noté 1 sur 5 étoiles

Bought the item about a month ago and…

Bought the item about a month ago and still haven’t received it. They said that they had it a week ago but they still haven’t sent it to me.

7 juin 2024
Avis spontané
Logo de The Perfume Sample Shop

Réponse : The Perfume Sample Shop

Hi Jack, we can’t find your order number. Can you please email us on info@theperfumesampleshop.com so we can trace your order and help you with this. Kind regards

Noté 5 sur 5 étoiles

Good experience

There was a slight misunderstanding that was quickly resolved thanks to the excellent work of the company's managers. All the samples arrived in perfect condition! I highly recommend this store.

12 février 2024
Avis spontané
Logo de The Perfume Sample Shop

Réponse : The Perfume Sample Shop

Hi alla please check your junk box as we have sent 2 emails from different emails addresses, Or kindly reply to info@theperfumesampleshop.com


Hi, alla were sorry you feel this way. I don’t believe this to be a fair account of things as we did send your item out, but you provided an incorrect address. We then responded to you via email to ask for your correct address. Please also be aware there would have been a slight delay, as we have to wait for the items to be returned to us first.

We have also not repeatedly been sent emails by yourself, there was also never a discussion about money. We are always respectful to our customers. We have also since sent a email out to rectify the situation. Please kindly get in touch.

Kind regards

Noté 5 sur 5 étoiles

Broken bottles rectified quickly and professionally :)

My original package sadly got broken during transit I imagine, causing all samples to leak everywhere :(. I contacted their customer service and they sent a replacement out straight away, with an extra free sample. The new samples came very quick!! Great customer service and lovely company. Would recommend if you like to try samples before purchasing a bigger bottle of fragrance!

30 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Love ordering samples from here

I love ordering from here as I get to try some of the higher end perfumes before commiting to a full bottle. Dispatch is always very quick and the samples are nicely packaged

3 mars 2024
Avis spontané
Noté 3 sur 5 étoiles

....

Due to an issue with postage I didn't receive my order which is a pity as i was looking forward to trying them. So I cant comment on the quality of product. The company said they issued the correct customs codes but postal services here dispute that. Who knows what happened.
It took a while but once customer service were aware of the issue they said they would sort it for me and they did to their credit. Thanks.

8 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Wonderful enjoyable experience

Laura from Colchester The Perfume Shop . Was all around great and got the sale. I walked away with a smile with my perfume special offers and meeting a really friendly person who wanted to help me. I felt special. I have worked in sales for years
She has the good feel In abundance xx

8 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service!

Great service!! Unfortunately, I don’t like any of the samples I ordered but that is exactly the point of using the website! I was so happy with how quick the delivery was. I’ve ordered from a few competitors and it seems I’ll be waiting over a week so I would definitely order from here in priority, the service is so much better!!

3 avril 2023
Avis spontané

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