Ordering was relatively simple and the radiator arrived in good time. My only quibble would be that the customisation and ordering process didn't make it clear that valves weren't included, so I had... Voir plus
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Lisez les avis des autres
Delivery driver called ahead to confirm time, and was very helpful and friendly on the day. It left a great impression, thank you.
Great selection of radiators. I'm really happy with the purchase and service I've received. Although Im not quite sure about the Thank You gift that arrived a few days later Pasta !?! Rec... Voir plus
L'entreprise a répondu
Good customer service, easy to navigate website, ordered with no problems, received it quickly, and got a very thoughtful thank you gift of "radiator pasta"! So far it's great. Will update if there's... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Radiator Company was formed in 1998. Since then we have become one of the largest suppliers of designer radiators in the UK and Ireland. A network of over 520 Showrooms nationwide means we’re never far away. We also work with most Plumbing and Heating merchants, who can help you with your project. With over 20 years of experience in the UK, The Radiator Company invests in continuous research into new technologies and the development of new products. In 2017 we joined the IRSAP family Established in 1963, IRSAP is now Italy’s leading manufacturer of designer radiators. Our expertise as a manufacturer produces the best in both quality products and customer service. It's why almost every range of our radiators is produced in Italy, to provide you with the highest quality product for your home. We can help you choose the perfect solution for warming your home. Our designer radiators are suitable for every room: Living rooms, Hallways, Kitchens, Bedrooms, Bathrooms and Conservatories. To further guarantee their quality, all our radiators and towel rails are UKCA approved and certified to BS EN442 too
Coordonnées de contact
Units 13 to 14 Charlwoods Road, RH19 2HU, East Grinstead, Royaume-Uni
- 01342 302250
- sales@theradiatorcompany.co.uk
- www.theradiatorcompany.co.uk
Professional and friendly
Delivery driver called ahead to confirm time, and was very helpful and friendly on the day. It left a great impression, thank you.
3 février 2026
Ordering was relatively simple and the…
Ordering was relatively simple and the radiator arrived in good time. My only quibble would be that the customisation and ordering process didn't make it clear that valves weren't included, so I had to order valves from another company that was able to do next day delivery. I have had numerous compliments on the design and colour. It looks lovely.
21 janvier 2026
Kept me updated with delivery date…
Kept me updated with delivery date radiators came when they said they would and undamaged.
30 juin 2025
Réponse : The Radiator Company
Hi Rob, many thanks for the feedback, we hope the radiators look great!
Kind Regards
The Radiator Company Team
Satisfied customer.
Two orders placed for a total of 5 radiators. In both cases I've received a high quality product, promptly despatched and delivered on the date and in the time slot agreed. The complimentary radiatori pasta was a nice and wholly unexpected touch.
28 mars 2025
Curved 4 column radiators
very helpful measuring guide , radiators made to the perfect size. They look fantastic now they are in place . Would recommend the Radiator company to others .
25 mars 2025
Good customer service and delivery…
Good customer service and delivery processing on a split order.
27 mars 2025
Great service very helpful &…
Great service very helpful & knowledgeable phone support fab product
24 février 2025
Good radiators and good customer service
This was a repeat purchase from the radiator company as we had bought from them before and been pleased with the radiators. It was easy to order, phone conversations with staff were helpful and the radiators arrived in a timely manner. We were updated along the way so knew what to expect when. I would highly recommend this company.
26 février 2025
Good service
Good service - Radiator in size that I needed and at reasonable price. Quick delivery. A good service all round.
13 février 2025
Réponse : The Radiator Company
Hi Colin, many thanks for your comments, it’s great to hear you had a good experience, and that everything was delivered promptly.
Regards
The Radiator Company Team
A great company to order from
A Very helpful call centre , helping me get the correct product . The ordering online was very easy to complete. Delivery of the radiator was in two days, and a time slot was given the previous day . A superb experience and I love the radiator, it completes the whole house of The Radiator Company’s radiators.
30 janvier 2025
Réponse : The Radiator Company
Hi Sarah, thank you very much for taking the time to give your feedback it is great to hear that you had a good experience and we hope your radiators look fantastic and are keeping you warm!
Kind regards
The Radiator Company Team
Very helpful on the phone
Very helpful on the phone. Did exactly what they said they would do.
17 janvier 2025
Réponse : The Radiator Company
Hi Mark, we always aim to give the best service we can, it is good to hear your feedback and hope the radiators look great.
Regards
The Radiator Company Team
Great radiator and TVR
Great radiator and TVR. I was also impressed with friendly Customer Services who resolved an issue with the delivery without any fuss.
13 janvier 2025
Avis spontané
Réponse : The Radiator Company
Hi Conrad, thank you for your feedback we will pass on your comments to the team, we are happy that you are pleased with your new radiator.
Regards
The Radiator Company Team
Réponse : The Radiator Company
Hi Jim, very pleased to hear you had a good experience, we look forward to helping you again in the future.
Kind regards
The Radiator Company Team
GREAT SERVICE
Website is very clear. Ordering was also very simple. Delivery was as advised and on time
8 janvier 2025
Réponse : The Radiator Company
Hi Gerald, many thanks for your feedback, we are pleased that you found our site easy to use and that we delivered when you needed it. We hope your new radiator looks great!
Kind Regards
The Radiator Company Team
Réponse : The Radiator Company
Hi Jossie, we are pleased to hear you had a good experience and hope your new radiators look fabulous!
Kind regards
The Radiator Company Team
Excellent communication/updates from…
Excellent communication/updates from Sue and the customer service team.
Hope the radiator is as good as the service!!
6 décembre 2024
Kitchen radiator. At each stage of purchase and delivery
At each stage of purchase and delivery, staff were very helpful and constructive. This was particularly true when ordering the radiator and finalising measurements.
24 octobre 2024
Réponse : The Radiator Company
Hi Douglas, many thanks for your feedback, we are all pleased that we were able to help you get exactly what you needed and hope your new radiators look great!
Kind regards
The Radiator Company Team
Everything went really well - thanks!
Everything went really well. Our heating guy fitted them last week. These were to replace some (unbranded) radiators that were fitted about 12 years ago and which has started to lose their powder coat finish due to some weepage around the end caps.
Two of the new radiators came with end feet already fitted - we did not expect that - but are a very close height fit compared to the loose cast-iron feet on all our other radiators.
15 octobre 2024
Réponse : The Radiator Company
Hi Tim, many thanks for your feedback. We hope that they look great and are keeping you warm!
Kind Regards
The Radiator Company Team
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