The Sleep Shop Avis 

2 522
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Sleep Shop offered the best price for my new mattress including delivery, and set-up. I did phone the shop to check availability and delivery period. I received my new mattress within the week and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The service that I received in the Sleep Shop at Sleaford was excellent. The gentleman that I spoke to was knowledgeable about the product, how promptly it could delivered to my home and that my old m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We've replaced all of our beds and mattresses over the past 3 years. Always had friendly and knowledgeable service from the staff in the shops. Living in an old cottage with a twisty narrow staircase... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received excellent service from start to finish, purchasing one item over the phone and another in the shop, and I am very pleased with both. Delivery was spot on and the gentlemen were friendly... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

The Sleep Shop is owned and operated by FGS Group, a family owned furnishing company based in Sleaford, Lincolnshire, which was established in 1947 and today brings you one of the most extensive and competitively priced range of mattresses, beds, furniture, chairs, carpets and curtains available in the market place. We have worked in partnership with the leading bedding manufacturers to develop a range of mattresses and divans that are unique and often exclusive to ourselves. With weekly collections from each of the factories using our own transport we can ensure guaranteed supply and quick delivery of any of our own products. This unique partnership allows us to offer you products at a considerably reduced price from other high street retailer


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4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(2 522)

159 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We found the staff very helpful riendly…

We found the staff very helpful riendly and polite, there was no rush when looking for the correct item with everything explained and first class delivery.

24 avril 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your custom and your lovely comments it is very much appreciated

Noté 5 sur 5 étoiles

Andrea was an amazing saleswoman and we…

Andrea was an amazing saleswoman and we ended up with the perfect product at a very competitive price. The 2 gentlemen who delivered and and installed them were extremely proficient and sensitive to our environment. I would thoroughly recommend this sleep shop

7 mai 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you so much for a lovely review and for your custom. Our staff always appreciate such lovely words

Noté 5 sur 5 étoiles

Absolutely brilliant

Absolutely brilliant . Great communication and also accepted a change to collect my old mattress after I forgot to include it originally . Great delivery done very efficiently. Best value in the market

5 mai 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your lovely review, we are so pleased you are satisfied with our service and look forward to being of service to you in the future

Noté 5 sur 5 étoiles

I was on look to change my bed with…

I was on look to change my bed with completly new. The prices of the mattresses which I want was to high until I found Sleep Shop which offered amazing price for what I was looking. Communication with the sales person was great and keep me updated all the time with delivery and time of arrival. The delivery guys were amazing aswell. In future will shop from there again.

20 avril 2026
Avis spontané
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Réponse de The Sleep Shop

We are so happy that you were so pleased with our prices and service. We look forward to being of service to you in the future

Noté 5 sur 5 étoiles

Very knowledgeable staff who helped us…

Very knowledgeable staff who helped us find the best mattress for us. Competitive price with some extra pillows thrown in. Quick delivery by polite and efficient delivery team and great communications. Brilliant hassle free service from start to finish.

29 avril 2026
Avis spontané
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Réponse de The Sleep Shop

Thankyou for your review, we are very pleased that you are so happy with your purchase and service.

Noté 5 sur 5 étoiles

The ordering online was straight…

The ordering online was straight forward, communication was first class of the delivery, the delivery delivery itself was excellent, the drivers were willing to take the item to any part of the house that I wanted, very friendly and polite, would not hesitate to use this company again in the future.

2 avril 2026
Avis spontané
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Réponse de The Sleep Shop

Thankyou for taking the time to give us a lovely review. We are so happy that you were pleased with our service and that the drivers were so helpful.

Noté 5 sur 5 étoiles

Great service

Follow up call an hour after order placed, mattress received 2 days later. Great service

30 avril 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your review, we are so pleased that you are happy with our service from start to finish

Noté 5 sur 5 étoiles

Efficient

Efficient, fairly priced and great delivery team. Will be using again soon.

16 avril 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your kind words

Noté 5 sur 5 étoiles

Efficient and quick service

Mattress purchased at a reasonable cost on line which was easy to complete and removal of old mattress was arranged at a reasonable price. Delivery and removal of the old one was efficient and quick. Will definitely recommend to family and friends.

31 mars 2026
Avis spontané
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Réponse de The Sleep Shop

Thankyou for your review, we try our best to offer the best service we can and we're very happy that you are so satisfied with our service that you would recommend us to family and friends

Noté 5 sur 5 étoiles

1st Class

This service I tell you honestly is next to none
Apprehensive at first
1st Class Service, Prefesional, couldn’t fault
From the moment we ordered, within the hr a phone call was followed up with our details and what was to follow, courier P2P who they used were excellent, they called today when they could deliver, took away the old mattress and delivered to where we needed bed
From ordering on the Thursday, the Mattress was in our bedroom the following Wednesday on the dot when they told me
Excellent …..Highly Recommend without a doubt and we got an Easter Discount on our Sealy Mattress, cheaper than anywhere else
Don’t usually leave reviews but had too

9 avril 2026
Avis spontané
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Réponse de The Sleep Shop

Thankyou for your review. It is always very nice to hear that customers are completely satisfied with our service and are happy to recommend us and our delivery partners

Noté 5 sur 5 étoiles

Fantastic company to deal with.

Fantastic company to deal with.

I placed an order on a Sunday, and didn’t expect it to be processed until the next week.

I received a phone call a few hours later, confirming my order and booking delivery for Tuesday!

I wish more companies were this efficient and customer focused.

I would recommend using them to anyone.

12 avril 2026
Avis spontané
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Réponse de The Sleep Shop

Thankyou for your feedback, we are delighted that you are happy with our service

Noté 5 sur 5 étoiles

Without hesitation, I would recommend The Sleep Shop

Ordering online my new mattress could not have been more clear or straightforward and a personal call confirming a delivery date estimate was a welcome bonus.
The busy 2-man delivery/collection crew from Northampton needed a 'little encouragement' to climb two flights of stairs to my flat but were friendly enough, called ahead and were on time.
Without hesitation, I would recommend The Sleep Shop.

9 avril 2026
Avis spontané
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Réponse de The Sleep Shop

Thankyou for your feedback, we are delighted that you are happy with our service

Noté 5 sur 5 étoiles

Simply the best

Very good company to deal with. Salesman gave us good advice when buying our mattress and loads of time to try different ones, all with different prices. The delivery was also first class. On time, very efficient and making sure that no damage was done during the manoeuvring of this large mattress.

16 avril 2026
Avis spontané
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Réponse de The Sleep Shop

Thankyou for your feedback, we are delighted that you are happy with our service

Noté 1 sur 5 étoiles

Even 1 star is too much

Even 1 star is too much. Kept my money, the mattress that never got delivered and thought it was good to do that. Honestly beware PayPal paid me back as it kept saying waiting for seller and they ignored it. Thank goodness I used PayPal you will lose your hair dealing with these lot.

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service thank you

Great service thank you. Mattress seems great, delivery people were polite and accommodating taking the mattress upstairs. They were on time and mattress was as described thank you

I would use again.

8 avril 2026
Avis spontané
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Réponse de The Sleep Shop

Thankyou for your feedback, we are delighted that you are happy with our service

Noté 5 sur 5 étoiles

Customer service is excellent

Customer service is excellent. Very patient for dealing our queries regarding exchange.

25 mars 2026
Avis spontané
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Réponse de The Sleep Shop

Thankyou for your feedback, we are delighted that you are happy with our service

Noté 5 sur 5 étoiles

Could not have gone any smoother!

I ordered my new mattress on the Sunday, got a call to arrange delivery on the Monday at midday and by Friday I had my mattress delivered to my front door. This could not have gone any smoother and I am delighted with the service and item that I got! Thanks!

1 mars 2026
Avis spontané
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Réponse de The Sleep Shop

Thankyou for your feedback, we are delighted that you are happy with our service

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