The Sleep Shop Avis 

2 522
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Sleep Shop offered the best price for my new mattress including delivery, and set-up. I did phone the shop to check availability and delivery period. I received my new mattress within the week and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The service that I received in the Sleep Shop at Sleaford was excellent. The gentleman that I spoke to was knowledgeable about the product, how promptly it could delivered to my home and that my old m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We've replaced all of our beds and mattresses over the past 3 years. Always had friendly and knowledgeable service from the staff in the shops. Living in an old cottage with a twisty narrow staircase... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received excellent service from start to finish, purchasing one item over the phone and another in the shop, and I am very pleased with both. Delivery was spot on and the gentlemen were friendly... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

The Sleep Shop is owned and operated by FGS Group, a family owned furnishing company based in Sleaford, Lincolnshire, which was established in 1947 and today brings you one of the most extensive and competitively priced range of mattresses, beds, furniture, chairs, carpets and curtains available in the market place. We have worked in partnership with the leading bedding manufacturers to develop a range of mattresses and divans that are unique and often exclusive to ourselves. With weekly collections from each of the factories using our own transport we can ensure guaranteed supply and quick delivery of any of our own products. This unique partnership allows us to offer you products at a considerably reduced price from other high street retailer


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4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(2 522)

159 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We have nothing but praise

We have nothing but praise for the friendly professional and attentive service we received from your delivery team. They were very concerned about ensuring the delivery was executed as quickly and efficiently as possible and were keen to ensure no damage was caused whilst negotiating a tight staircase. Many thanks to all involved from ensuring the correct mattress selection and a smooth and seamless delivery.

21 mai 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your review. Its very nice to hear that everything went well during your purchase and delivery.

Noté 5 sur 5 étoiles

Great service and quality products received

The service we received, from our initial enquiry in the shop, ordering, booking delivery and the delivery team was superb. We were patiently guided through the process, and gratefully accepted the offer to hold our bed and additional base at the warehouse until we were ready. Delivery was then promptly arranged with good communications and carried out by 2 men who were pleasant, helpful and very efficient. All the items ordered were good quality and I had a great night’s sleep last night. Many thanks to your team.

27 mai 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your purchase and lovely review. We will pass on your gratitude to our warehouse and delivery team. Thank you very much

Noté 5 sur 5 étoiles

Excellent company to deal with

Excellent company to deal with. Well priced products delivered within time frame with good communication on any queries. Fully recommend & would use again in the future

21 mai 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your custom and review. It is very much appreciated by our team

Noté 5 sur 5 étoiles

The Sleep Shop offered the best deal

The Sleep Shop offered the best deal.

The delivery was on time, polite and efficient. And great to get rid of the old mattress without any effort.

Our old mattress was a Miracoil, and we tried to find the nearest match. Th new mattress is more comfortable than expected. This time we should not wait quite so long to replace it !

20 mai 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are so pleased to hear how you are so pleased with your mattress and our delivery. Please don't hesitate to contact us if you need our assistance with anything further

Noté 5 sur 5 étoiles

great

great. dealt with my awkward delivery with no problems

28 mai 2026
Avis spontané
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Réponse de The Sleep Shop

We are more than happy to rise to any challenge, thank you for your 5 star review

Noté 5 sur 5 étoiles

Great company

Excellent service from placing order up to (and including) delivery. I would definitely use again for the top class service alone! Mattress was pretty good too 😁

26 mai 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your review. We are so pleased you are happy with everything from service too delivery. We do have such a good team that love to read nice reviews

Noté 5 sur 5 étoiles

Wouldn’t hesitate to use them again

Excellent value for money. Mattress quality and description excellent. Excellent customer care service and communication. Wouldn’t hesitate to use them again or recommend them.

26 mai 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your lovely words. Its always nice to hear that our customers are happy with our service.

Noté 5 sur 5 étoiles

Perfect service and cheapest I could find

This was the cheapest place to buy the mattress I wanted, by far, so I was delighted when it turned out to be a legit company with great service! Had a call about the delivery, firstly to arrange whether it was to door or room of choice (both free!) and then from the delivery company to arrange the day. Excellent, personal service.

24 avril 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your review. We pride ourselves on giving our customers a five star service and are delighted that you have had a good experience with us.

Noté 5 sur 5 étoiles

I was honestly sceptical buying another…

I was honestly sceptical buying another mattress online after I bought my Emma mattress via an online store.
I tried the mattress out and found it cheaper on here. I purchased and the following day I got a call from the supplier to confirm my order and give me a few options regarding delivery
The Mattress has arrived well packaged and I’m totally delighted with the overall service and experience.

26 mai 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your kind words. It is always nice to receive a 5 star review, and we always make sure all of our team share the good news.

Noté 5 sur 5 étoiles

Silent night mattress …

From ordering my Silent Night mattress to delivery everything went smoothly. I was contacted and told when the mattress would be delivered to your delivery partners and they informed me of a delivery date. Then 24hrs before delivery they gave me a 3 hour slot which was great. I would definately recommend. I also saved £400 on the mattress compared to my local bed shops.

20 mai 2026
Avis spontané
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Réponse de The Sleep Shop

thank you for your kind review. We pride ourselves on offering a fair price and a good customer service.

Noté 5 sur 5 étoiles

Excellent!

Excellent product, excellent price, excellent service… simply excellent!

22 mai 2026
Avis spontané
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Réponse de The Sleep Shop

excellent review. Thank you

Noté 5 sur 5 étoiles

The w nen who delivered the bed base…

The w nen who delivered the bed base were very helpful throughout tge whole procedure and the base is an excellent match to the headboard

22 mai 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback, we are so pleased your delivery went well and that you are so pleased with the whole procedure

Noté 5 sur 5 étoiles

Cracking

I bought a mattress and it was perfect and alot cheaper than elsewhere, highly recommended company.

22 avril 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your review and for recommending us to others we are pleased you are happy with your purchase

Noté 5 sur 5 étoiles

The best place for matress or beds

Great service very helpful friendly and reasuring and keep you updated every step of your order and delivery.would highly recomend.

12 mai 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your review. We are very happy that you are pleased with our service

Noté 5 sur 5 étoiles

Friendly customer service

Friendly customer service, fast efficient delivery.

12 mai 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your feedback. We are very happy that you are pleased with our service

Noté 5 sur 5 étoiles

Great Service and Products!

I would completely recommend The Sleep Shop.
The staff in the Sleaford shop were friendly and helpful when my parents and I were looking at beds (and ordering one). There was a great selection of beds in the store which we were able to try out.
My parents were given a delivery date and received a call the day before with a time window which was very handy.
They arrived on time, the delivery guys were friendly, they took the old bed away and set up the new bed quickly and without issue.
Thank you so much for a really great service from start to finish from all of your team.

25 avril 2026
Avis spontané
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Réponse de The Sleep Shop

Thank you for your lovely feedback.

Noté 5 sur 5 étoiles

Lovely personal service

Lovely personal service. Beautiful cosy mattress topper.

14 mai 2026
Avis spontané
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Réponse de The Sleep Shop

Thankyou for your purchase and review. We are very pleased that you were happy with your purchase and service

Noté 4 sur 5 étoiles

Good service on order and same good…

Good service on order and same good service on arranging and delivering our new matress.

8 mai 2026
Avis spontané
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Réponse de The Sleep Shop

Thankyou for your review, we are very pleased that you are so happy with your purchase and service.

Noté 5 sur 5 étoiles

Excellent service and value from the…

Excellent service and value from the Sleep Shop. We ordered a Reylon mattress and the Sleep Shop offered by far the best price compared to all the other suppliers we could find online. Their delivery and removal service is the best there is, and customer service is second to none. 10/10. Thanks.

7 mai 2026
Avis spontané
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Réponse de The Sleep Shop

Thankyou for your review, we are very pleased that you are so happy with your purchase and service.

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