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Lisez les avis des autres

Noté 1 sur 5 étoiles

Thomson and holt is the worst company I have ever worked with. Don't throw your money away like me. I paid $700 for an application that was supposed to open my Amazon account and the application was c... Voir plus

Noté 5 sur 5 étoiles

Verry good and fast communication. You get assigned an account manager that will assist you until reinstated. They can handle standard suspensions and will get you reinstated in most cases. Don’t expe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

James and his team knew their stuff, they knew exactly what part of Amazons policy I had broken and how to fix it. Although the process wasn't quick we were reinstated after 4 days. The letter they pr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thompson and Holt helped us reverse a related account suspension that was impossible for us to fix. Before reaching out to Simon and Laura we almost gave up after failing so many attempts to appeal. T... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de solution e-commerce
  2. Agence de consultants commerciaux et informatiques
  3. Conseiller en gestion des affaires
  4. Services aux entreprises
  5. Consultant
  6. Agence e-commerce

À propos de Thompson and Holt

Écrit par l'entreprise

Established in 2016 Thompson and Holt are Amazon Seller Account Suspended Consultants. We can provide you with bespoke Appeal letters which will get you reinstated within 24 hours.

We can deal with

Section 3 Amazon Suspensions we can help with Drop Shipping Policy Violation

Inauthentic item

Counterfeit item

Multiple Accounts Issues

Listing Policy Violations

Used item sold as new

Valid Tracking Rate (VTR)

Selling prohibited Items

IP infringement (Trademark/Copyright)

Review Manipulation

Order defect rate >1%

Late shipment rate >4%

Pre-fulfilment cancel rate >2.5%

Confirm orders prior to actual shipment of the item

We will assess your Amazon suspension and let you know if we can help, this usually takes one hour to review the information. In most cases we will need to see a copy of the original Amazon suspension email, a copy of your appeal (if you have submitted one already) correspondence to and from the Seller Performance Team as well as the feedback, policy warnings, complaints and any other alerts on your metrics. We do not need your account details nor will we ever ask for them.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

406 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,0

Tous les avis

(406)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Worked really hard

Thompson and holt worked really hard and the appeal worked first time. Great company to work with.

26 mars 2021
Avis spontané
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Réponse de Thompson and Holt

Thank you for your review, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

Thanks to the Amazing team

Thanks to Laura I have my account back. She knew exactly what to do to solve my intellectual property complaint.

25 mars 2021
Avis spontané
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Réponse de Thompson and Holt

Thank you for your review, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

I almost gave up the whole amazon…

I almost gave up the whole amazon business after my issues with suspended USA account which for some reason triggered the UK account too. So total : 2 suspended accounts + $ in goods(stock on the sea arriving to UK port) .

Laura from Thompson and Holt guided me what to do through few emails where I 1. Described situation 2. Laura prepared action plan 3. Few correction 4. I submitted appeal with action plan and 5. Let's go. Account fortunately unsuspended.

I would recommend Thompson and Holt for sure . I had tough situation and Laura helped me out of it.

23 mars 2021
Avis spontané
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Réponse de Thompson and Holt

Thank you for your review, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

Excellent

Excellent. Very fast and effective service. I always use this service when I have my ASIN's suspended. They are open 24/7, which is critical for any serious amazon seller.

12 mars 2021
Avis spontané
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Réponse de Thompson and Holt

Thank you for your review, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

Great service, very fast, professional and it worked

Great service and very fast. I was a little concerned about using such a service but having failed in my own appeal that I thought would be simple and turned out not to be I checked around online and kept coming back to T&H. I asked my accountants if they knew anyone (Avask are Amazon specialists) and they replied that they have other clients who had used T&H successfully. That was the final tick in the box I needed. Went ahead, not difficult to give them the info they needed. Document arrived quickly, nothing I would think of writing...apparently I can't write "Amazon corporate speak" :) Submitted it and account reinstatement notice came back a few hours later.

8 mars 2021
Avis spontané
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Réponse de Thompson and Holt

Thank you for your review, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

Account reinstated quickly

Account reinstated quickly. Nicely written appeal that worked the first time. Thanks!

16 février 2021
Avis spontané
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Réponse de Thompson and Holt

Thank you for your review, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

Thanks so much for all your help my…

Thanks so much for all your help my account was reactivated and Laura Monk did an amazing job was very helpful, responded to all my emails, Thompson and Hold is highly recommended.

3 février 2021
Avis spontané
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Réponse de Thompson and Holt

Thank you for your review, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 1 sur 5 étoiles

Not happy at all

Not happy at all, paid for their amazon suspension resolution service and they did not resolve it. I don't recommend this service

1 février 2021
Avis spontané
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Réponse de Thompson and Holt

Thank you for your review. If you contact your Case Handler they will look into your situation or email info@thompsonandholt.com for immediate assistance.

Noté 5 sur 5 étoiles

Absolutely professional team

Absolutely professional team
My account was reinstated, their service was Wonderful
If somebody's not 100% sure that Tompson and Holt will help him, I can guarantee that they will !!!

1 février 2021
Avis spontané
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Réponse de Thompson and Holt

Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

Prompt and reliable help

we exchanged several emails before submitting the final re-appeal to Amazon (my own first attempt was not acceptable), after their help my account was unbanned 2 minutes after submitting. Holly answered all my requests very promptly. Very recommended

15 janvier 2021
Avis spontané
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

Great service

Really fast service, i was emailed back the next day and my account suspension threat was resolved the same day.

12 janvier 2021
Avis spontané
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

Excellent service !!

Excellent service !!! My account had been deactivated for two years and I no longer expected to rehabilitate it. Fortunately, a friend recommended Thompson And Holt and I was able to rehabilitate her in three days. Amazing!!!

Service Highly recommended!

8 janvier 2021
Avis spontané
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

Incredible service

Incredible service. Wish we would have hired them three years ago when our amazon account was initially suspended. Holly at Thompson and Holt got us back up and running in 1 day!

8 janvier 2021
Avis spontané
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

Great handling

Great handling of my consultation and very honest too. They will help where they can and will be honest to tell you when they cannot instead of just taking your money. Knowledgeable.

9 décembre 2020
Avis spontané
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

Excellent work by Laura

Excellent work by Laura. Our Amazon account has been deactivated. After receiving all the required information Laura supplied a tailor made action plan which she asked me to verify and double check. This first appeal letter did the job. I probably would have not managed without her service. Thank you so much!

9 novembre 2020
Avis spontané
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

Reached out to T&H two years ago

Reached out to T&H two years ago, it took a long time becuase my case was complicated and Amazon told me they will no longer reply to any more appeals.

Holly still continued to help me and after several attempts I was reinstated.

28 octobre 2020
Avis spontané
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

very helpful and proffesional company

* very helpful and proffesional company, always fufill their promise
* used their account/ASIN resintatement services twice and got amazing results in both Cases.

23 octobre 2020
Avis spontané
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

We thank Laura for her involvement and…

We thank Laura for her involvement and the help she received permanently without which we would not have been able to reinstate our account.
I was in constant contact and I received permanent help.
Thank you!!

19 octobre 2020
Avis spontané
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

Excellent

Excellent, communication first class and got out listing back within 2 days.

25 septembre 2020
Avis spontané
Logo de Thompson and Holt

Réponse de Thompson and Holt

Thank you for your review it does make a difference, if you need help in the future please do not hesitate to contact us we'd be very happy to help.

We would strongly recommend that all Amazon sellers sign up to our Monitor and Protect service, the first 30 days are absolutely free. To find out more visit https://www.thompsonandholt.com/amazon-monitor-and-protect

Noté 5 sur 5 étoiles

Very satisfied

It took some time, but they did it. They managed to recover my account, Which was not a simple problem. I thought that I would never be able to.
Thank you

18 septembre 2020
Avis spontané
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Réponse de Thompson and Holt

Thanks for your review.

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