Already a three customer with home broadband, but needed to upgrade my phone. Went into store and Pagan and Josh sorted me with a new A17. Pagan sorted the admin side easily, and Josh effortlessly di... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE Burton Upon Trent, Midlands, GB
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Lisez les avis des autres
Josh at the Burton on Trent store was exceptionally knowledgeable, efficient and helpful. He solved an on going problem that I was having trying to pay my final account with Three.
L'entreprise a répondu
After moving to 3 from EE, I have to say what a great decision. EE have been so unhelpful for the past two years despite taking my money monthly, but after seeing Josh in Burton I realised what a mist... Voir plus
L'entreprise a répondu
More than happy with our experience today. Helped by the lovely Pagan, she was very friendly & helpful. She made the purchasing of a new phone very simple, going though different options to ensure we... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Burton-Upon-Trent
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 6 Hillwalk, Coopers Shopping Centre, DE14 1DE, Burton Upon Trent, Midlands, Royaume-Uni
- 1283532052
4,9
Excellent
177 avis
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Les gens ont aussi consulté
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi there 🎯 We’re thrilled that our team delivered such top‑tier and stellar service 🌟 -Arvind
Very patient
Very patient, Pagan's swrvice absolufelt great & very helpful. 10/10
12 juin 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hey John, it’s great to hear that Pagan made the process quick and easy for you. Thank you for the awesome 5⭐ review! -Neha
Pagan was absolutely amazing & so…
Pagan was absolutely amazing & so helpful. 10/10 across the board.
10 juin 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi Deborah, it’s good to know Pagan made a strong impression and provided a helpful experience. -Suhaas
Great experience in the three store…
Great experience in the three store with Aiman.
8 juin 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi Paul, it is fantastic to hear about your great store experience with Aiman. We always want to ensure your visits are friendly and helpful, so thank you for the feedback. -Shivam
Réponse de Three UK - 3Store Burton-Upon-Trent
Love this energy, Danut 🎉 Wonderful to know our team provided such a warm and expert experience 💙 -Arvind
Josh was helpful listened and…
Josh was helpful listened and understood my confusion I come away with it all sorted
6 juin 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi there, thank you for your feedback. It’s good to know Josh took the time to understand your situation and made sure everything was clear and sorted for you. -Suhaas
Josh is incredibly patient and very…
Josh is incredibly patient and very smart, he helped me to use my phone in Italy and was very nice
5 juin 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hey Annee! We love hearing this. Josh brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
Excellent service from Kallum
Excellent service from Kallum. Brilliant communication and excellent help. Could not have asked for anything more. Really Recommend
1 juin 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
That’s brilliant, Grace! We’re super happy to hear that Kallum gave you all the support you needed. It’s great to know you’d recommend us 😊 -Neha
Great
Great, Pagan was super helpful and sorted the contracts and set perfectly. Highly recommended experience.
31 mai 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi Ryan,
That’s amazing to hear ⭐ Pagan clearly did a brilliant job getting everything sorted for you. We’ll make sure your feedback reaches them! -Ayesha
Olly andcallum where fantastic very…
Olly andcallum where fantastic very very helpful thanks you guys🤣
29 mai 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Oh wow, Neil! That’s what we call fantastic service. We truly appreciate you sharing this with us! ☺️ -Neha
The best experience
My husband and I came into the Burton store for the first time as we live in Tamworth and usually go there, but the service from Josh here was the best I have ever experienced! He was very kind and we will be returning to him next time
27 mai 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi there, thanks for sharing this — wonderful to hear Josh made such a strong impression during your first visit to the Burton store. His kindness and service clearly stood out, and it’s great to know you’d choose to return to him next time. -Shivam
Made me feel very welcomed
Made me feel very welcomed, asked me what I need and was very helpful, as a long standing customer gave me a good deal I am very satisfied. Aiman was absolutely brilliant
26 mai 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Thanks for this fantastic review, Ajay! We’re thrilled to hear that Aiman provided excellent support and helped you get the best deal. -Neha
👍 the staff was very nice ☺️
25 mai 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hey Adrian, thank you for sharing this feedback! 😊 We’re thrilled to hear that our team gave you such a fantastic experience. -Veronica
I spoke to Josh and he was friendly and…
I spoke to Josh and he was friendly and helpful as always. Thank you
21 mai 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
That’s brilliant, Robert! We’re super happy to hear that Josh gave you all the support you needed. We truly appreciate your feedback! 😊 -Neha
Aimen and olly were very helpful and…
Aimen and olly were very helpful and very nice I'll recommend to my friends and family
20 mai 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi Kseniya, thank you for the wonderful 5⭐ review. We’re thrilled to hear that Aimen and Olly made everything so smooth and welcoming. Your recommendation keeps us smiling. 😊 -Maryalex
Aiman and olly
Aiman and olly were great help. They helped us get broadband sorted
20 mai 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi Gloriya, thank you for taking the time to leave such a wonderful 5⭐ review! Aiman and Olly’s expertise and kindness truly shone through, and we’re thrilled they could get the broadband sorted so smoothly for you. -Neha
Very insightful experience and…
Very insightful experience and assistance from Aiman
18 mai 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi Louis, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Aiman. -Prabhjeet
Can i please say a big thank you to…
Can i please say a big thank you to Aiman for organuising my early upgrade and data transfer. Sorted quickly and swiftly. Highly recommend 3 and their staff. Thank you.
18 mai 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Hi Yvonne, thank you for taking the time to share this. It’s great to hear Aiman made your upgrade and transfer smooth and straightforward. Your recommendation means a lot. -Suhaas
Réponse de Three UK - 3Store Burton-Upon-Trent
Boom 💥 Alexandra, we're thrilled you had such a stellar experience with our prompt support 🚀 -Arvind
Pagan was great in closing one of my…
Pagan was great in closing one of my accounts and switching my number over. Lovely customer service. Quick and easy.
17 mai 2026
Avis spontané
Réponse de Three UK - 3Store Burton-Upon-Trent
Thank you for sharing this feedback, David! 🌟 It’s great to hear that Pagan supported you and got everything sorted. -Veronica
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