Three UK - 3Store Cwmbran SC Avis 

92
•
TrustScore 5 sur 5

4,9

9 South Walk, Cwmbran Shopping Centre, NP44 1PU Cwmbran, South, GB

•

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Connor has helped us more than once with the problems we have been experiencing with our phone. He is very professional and explains everything to us perfectly

L'entreprise a répondu

Noté 5 sur 5 étoiles

Keira Very good customer service always looks after us sadly she gotta wait longer than me for her new phone enjoy your 21st birthday girl

L'entreprise a répondu

Noté 5 sur 5 étoiles

Upgraded to a new mobile phone through the store in Cwmbran. Had an issue with it that I have never seen and couldn't get any support from Three customer services or internet searches. Step forward C... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Keira and Emma were incredibly helpful to me upgrading to an 18 pro. 10/10 customer service from them both, great job.

L'entreprise a répondu


À propos de l'entreprise

  1. Électronique & technologie

À propos de Three UK - 3Store Cwmbran SC

Écrit par l'entreprise

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Écrit par l'entreprise

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Coordonnées de contact

  • 9 South Walk, Cwmbran Shopping Centre, NP44 1PU, Cwmbran, South, Royaume-Uni

  • 01633867206

4,9

Excellent

TrustScore 5 sur 5

92 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(92)

33 970 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brad was really helpful

Brad was really helpful, listened to my issue and went all out to sort for me.
Really impressed with his friendly, understanding, no nonsense approach to rectifying everything for me!
Thanks Brad - 5 star service 🙏

13 juin 2026
Avis spontané
Logo de Three UK - 3Store Cwmbran SC

Réponse de Three UK - 3Store Cwmbran SC

Your words are a real highlight ✨ Leanne. Brad delivered such attentive and determined support, listening closely and going the extra mile to set everything right, leaving a strong impression 💫 -Arvind

Noté 5 sur 5 étoiles

Keira was extremely helpful today

Keira was extremely helpful today. She made everything really easy for us and was very personable and knowledgeable. Would really recommend.

6 juin 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

Hi Ella, thank you for sharing your feedback, we are glad that Keira looked after you so well by sharing her expertise and making your entire experience completely smooth and straightforward! Your appreciation means a lot to us. -Shivam

Noté 5 sur 5 étoiles

Very friendly and helpful lots of…

Very friendly and helpful lots of freebies too

25 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

Hello Shellie, thank you for taking a moment to share your experience with us. It’s wonderful to hear that our team made your time with us memorable and that you left feeling valued. -Maryalex

Noté 5 sur 5 étoiles

Connar was very helpful and explained…

Connar was very helpful and explained everything too me so that I understood clearly , very professional

24 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

Hi there, thanks for your feedback. It’s great to hear Connor was helpful, took the time to explain everything clearly, and supported you in a professional way. -Kishan

Noté 5 sur 5 étoiles

Great experience - recommend

The guys in the store were so friendly, helpful & knowledgeable.
Would definitely recommend

22 mai 2026
Avis spontané
Logo de Three UK - 3Store Cwmbran SC

Réponse de Three UK - 3Store Cwmbran SC

Thank you, Cazziej. Great to hear the team made your visit easy and welcoming, and we’re grateful for your recommendation. -Suhaas

Noté 5 sur 5 étoiles

Great service by Connor and happy with…

Great service by Connor and happy with everything that was applied

16 mai 2026
Avis spontané
Logo de Three UK - 3Store Cwmbran SC

Réponse de Three UK - 3Store Cwmbran SC

Thank you for your feedback, Karl. We’re pleased to hear Connor provided effective support and ensured everything was handled smoothly. It’s great to know you had a positive experience. -Samad

Noté 5 sur 5 étoiles

Connor was very proffesional gave me…

Connor was very proffesional gave me great advice and made sure I had the deal that met my needs.
Thank Connor

16 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

That's impressive, Lorraine. We're glad that Connor was able to help you get the best deals. Thanks for this amazing 5 ⭐ review. -Prabhjeet

Noté 5 sur 5 étoiles

Served by Keira today amazing customer…

Served by Keira today amazing customer service provided went through all options and picked out the right contract

Very polite definitely 5 stars

15 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

Welcome, Ethan! It’s so exciting to see the trust you’ve placed in us. Keira did an amazing job helping you out with her best efforts, and we hope to see you again soon! 😉 -Kashish

Noté 5 sur 5 étoiles

Excellent Service

I went in store with after a few issues with my new contract. I spoke with Imraan and he was absolutely amazing at explaining everything for me and has gone above and beyond to resolve the problem. Highly recommend Cwmbran store!!

15 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

Hey, Emma! We're delighted to hear that Imraan went above and beyond to explain everything clearly and resolve your contract issues. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet

Noté 5 sur 5 étoiles

The young girl Keira helped me…

The young girl Keira helped me massively, she was very patient and explained to me what was happening. She also transferred my phone over. Top service

14 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

Hi Gareth. It’s great to hear that Keira took the time to guide you through your questions and made sure everything was addressed clearly. Thank you for sharing your experience. ☺️ -Prabhjeet

Noté 5 sur 5 étoiles

Good job done

Conner was professional knowledgeable and friendly . The service was quick and easy.

9 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

Hi Rebecca, we're glad Conner made everything feel smooth and straightforward while supporting you with care. It’s great to hear you had such a positive experience. -Suhaas

Noté 5 sur 5 étoiles

Very helpful:- explaining how long I…

Very helpful:- explaining how long I had on my SIM tariff and handset and when I could upgrade, and I would get the old handset paid up, so with my new upgrade I'm well happy 😁.

7 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

Thanks for sharing your experience, Mark. It’s great to hear the team gave you clear guidance on your plan and upgrade options, and that you’re pleased with your new choice. -Manavata

Noté 5 sur 5 étoiles

Immran was more than helpful I'm very…

Immran was more than helpful I'm very pleased with the service I recieved thankyou so much

2 mai 2026
Avis spontané
Logo de Three UK - 3Store Cwmbran SC

Réponse de Three UK - 3Store Cwmbran SC

Hey Jane, that's brilliant! We're super happy to hear that Immran gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet

Noté 5 sur 5 étoiles

Great service

Great service, very helpful and easily completed. 👍🏼

28 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

That’s brilliant, Matt! We’re happy to hear you received such wonderful support. Thank you for this feedback! 🌟 -Veronica

Noté 5 sur 5 étoiles

Very helpful and a nice approachable person

The representative Connar was very helpful in sorting out a new broadband for me.

25 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

Hi Christine, we love hearing this. Connar will be really pleased to know he helped you get set up with your new broadband smoothly 😊 -Ayesha

Noté 5 sur 5 étoiles

The customer service was excellent from…

The customer service was excellent from brad in the Cwmbran store the experience was excellent overall

23 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

That's wonderful to hear, Rhys! A big shoutout to Brad at our Cwmbran branch for providing such amazing support. Thank you for sharing your lovely feedback! 🌟 -Veronica

Noté 5 sur 5 étoiles

connor

connor was absolutely amazing in assisting me to find a phone.

15 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

Thanks, Lily! We’re thrilled Connor made your search so easy, and we hope you’re enjoying everything about your new mobile. -Suhaas

Noté 5 sur 5 étoiles

Connar was very helpful & knowledgeable…

Connar was very helpful & knowledgeable in helping me upgrade my phone. Very happy with the overall experience.

14 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

Hi George. It is great to hear that Connar provided such expert guidance for your new device. We are delighted that you had a wonderful time with us -Kishan

Noté 5 sur 5 étoiles

Imraan was very helpful it was a…

Imraan was very helpful it was a pleasure to meet him and him serve me thanks.

13 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

Your kind words are the ultimate boost 💫🙌 Imraan couldn’t ask for better motivation, thanks for trusting us, Leeann! -Kashish

Noté 5 sur 5 étoiles

Emma was very helpful and informed

Emma was very helpful and informed, Explained everything clearly and certainly knows her stuff. Excellent service .

4 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

Hey Phil. We're thrilled Emma made the process easy and delivered outstanding care throughout. Thank you so much for sharing the feedback! ☺️ -Prabhjeet

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