Three UK - 3Store Cwmbran SC Avis 

92
•
TrustScore 5 sur 5

4,9

9 South Walk, Cwmbran Shopping Centre, NP44 1PU Cwmbran, South, GB

•

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Connor has helped us more than once with the problems we have been experiencing with our phone. He is very professional and explains everything to us perfectly

L'entreprise a répondu

Noté 5 sur 5 étoiles

Keira Very good customer service always looks after us sadly she gotta wait longer than me for her new phone enjoy your 21st birthday girl

L'entreprise a répondu

Noté 5 sur 5 étoiles

Upgraded to a new mobile phone through the store in Cwmbran. Had an issue with it that I have never seen and couldn't get any support from Three customer services or internet searches. Step forward C... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Keira and Emma were incredibly helpful to me upgrading to an 18 pro. 10/10 customer service from them both, great job.

L'entreprise a répondu


À propos de l'entreprise

  1. Électronique & technologie

À propos de Three UK - 3Store Cwmbran SC

Écrit par l'entreprise

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Écrit par l'entreprise

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Coordonnées de contact

  • 9 South Walk, Cwmbran Shopping Centre, NP44 1PU, Cwmbran, South, Royaume-Uni

  • 01633867206

4,9

Excellent

TrustScore 5 sur 5

92 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(92)

33 970 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Keira was absolutely amazing

Keira was absolutely amazing, very informative, understood exactly what I needed, and provided exactly what I wanted. 5 *

17 janvier 2026
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

Rachel, your perfect rating is a true compliment. Knowing that Keira met your needs and delivered exactly what you wanted inspires us to keep moving forward with excellence. May your day shine beautifully ☺️ -Ashifa

Noté 5 sur 5 étoiles

Fantastic customer service in Cwmbran…

Fantastic customer service in Cwmbran town centre from Connor. He was extremely helpful and he explained all the options available to me and I was thoroughly satisfied with the product offered to me.

10 janvier 2026
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Réponse de Three UK - 3Store Cwmbran SC

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Noté 5 sur 5 étoiles

Keira was amazing

Keira was amazing! Great service and very helpful! :)

20 décembre 2025
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Réponse de Three UK - 3Store Cwmbran SC

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Noté 5 sur 5 étoiles

The customer service was top notch,

The customer service was top notch,
Very attentive to details.
I had the best experince here

18 décembre 2025
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Réponse de Three UK - 3Store Cwmbran SC

Thanks for your 5 ⭐ review, George, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us 🎊. -Michael

Noté 5 sur 5 étoiles

What a joy to have a human face to…

What a joy to have a human face-to-face. Keira has solved a truckload of issues that your chat folk on telephone support couldn't resolve.
For whatever reason, my company name on your system changed to my name with an added letter.
To the rescue, Keira. A pro for your shop.

8 décembre 2025
Avis spontané
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Réponse de Three UK - 3Store Cwmbran SC

We're sorry to hear you had that inconvenience, Kim, however it's a great relief that Keira saved the day :) Thank you for a wonderful review -Scott

Noté 5 sur 5 étoiles

All staff were very helpful

All staff were very helpful. Thank you

28 novembre 2025
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Réponse de Three UK - 3Store Cwmbran SC

This is what we like to hear, Keith. Thanks for the 5⭐ review! Great work team 🎉 -Jade

Noté 5 sur 5 étoiles

First class service.thank you…

First class service.thank you Keira.thorough &patient with two old fuddy duddies.top job🙂

6 novembre 2025
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Réponse de Three UK - 3Store Cwmbran SC

That's lovely to hear, Grant. We're so glad that Keira was able to guide through the details comfortably :) Thank you for the review -Scott

Noté 5 sur 5 étoiles

Keira & Brad were extremely helpful &friendly

Keira & Brad were extremely helpful, friendly & knowledgeable.
They explained the broadband package thoroughly, & even set the cables up for me.
I would recommend the Cwmbran store 100%

11 novembre 2025
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Réponse de Three UK - 3Store Cwmbran SC

Thanks for your feedback, Kat, and it's lovely to hear that you enjoyed great customer service from Keira and Brad with your new Broadband plan. We appreciate you taking the time to share this with us. -Michael

Noté 5 sur 5 étoiles

imraan in the Cwmbran store was amazing…

imraan in the Cwmbran store was amazing so helpful, cheerful and so informative nothing was to much for him.. we are very grateful.. as we are an older couple all this technology can be a bit tricky..
thank you Imraan..

6 novembre 2025
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Réponse de Three UK - 3Store Cwmbran SC

Thanks for this amazing 5⭐ review, Teresa. We really do appreciate you taking the time to send this over! Well done Imraan 🎉 -Jade

Noté 5 sur 5 étoiles

James was a great communicator and…

James was a great communicator and provided me with a very positive buying experience with Three. He is an asset to tour company.

6 novembre 2025
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Réponse de Three UK - 3Store Cwmbran SC

Thanks for this amazing 5⭐ review, Amanda. We really do appreciate you taking the time to send this over! Well done James 🎉 -Jade

Noté 5 sur 5 étoiles

Called at the Cwmbran store today and…

Called at the Cwmbran store today and had absolutely 110% service from Keira and Imrann, purchased new phones for me and my wife and they were an absolute delight, they transfered every single bit of data from old phones onto our new ones with ease, total professionals both of them with outstanding product knowledge, I would recommend this store and these guys to anyone, Thankyou both so much……..

1 novembre 2025
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Réponse de Three UK - 3Store Cwmbran SC

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

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