Would have given 5 stars but I believe there is always room for improvement. Mariam was an excellent advisor answering all of my questions and doubts with politeness and professionalism.
L'entreprise a répondu
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Lisez les avis des autres
"Highly recommend speaking with Sylwia and Zahra today. From the second I walked in, they were incredibly friendly, gave me multiple clear options to meet my budget, and helped me save money. Top-qua... Voir plus
L'entreprise a répondu
Great communication and got really good helped.Highly recommended.
L'entreprise a répondu
Sylwia was very knowledgeable and exceptionally friendly. She truly knew her stuff & was able to support me through decisions around mobile plans & payment options. Definitely there for the customer... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Gloucester
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
2 Eastgate Street, GL1 1PA, Gloucester, South, Royaume-Uni
- 01452524985
4,8
Excellent
58 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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The representative was excellent and…
The representative was excellent and service was great.
10 avril 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
Thank you so much, Iftikhar! 🎉 We’re delighted we could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
Ian very friendly guy was very happy…
Ian very friendly guy was very happy with his help
8 avril 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
That's fantastic, Julie. We're glad to hear that Ian provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. 😄 -Prabhjeet
Mariam was very helpful for us
Mariam was very helpful for us. She clear out every thing for me. Very polite.
7 avril 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
Hey Rose, it’s fantastic to hear that Mariam made your visit so seamless. Your feedback means a lot to us, and we’re thrilled she left such a positive impression. 🥰 -Kashish
Great customers
The gentleman was absolutely marvelous at sorting out my problem with handset. Done in kind way and not condescending. Very very helpful
25 mars 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
Thank you, Doreen, for sharing your experience! 🎉 We’re so pleased to hear the gentleman supported you with kindness and care while resolving your handset issue. Your feedback truly reflects the dedication to providing helpful service. 🥳 -Prabhjeet
No issues always had a great experience…
No issues always had a great experience when going in store. Staff are friendly and welcoming and give all the information needed
19 février 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
Thanks for your feedback, Siân, and it's lovely to hear that you enjoyed great customer service during your store visits. We appreciate you taking the time to share this with us. -Michael
Amazing
Amazing, friendly and helpful
I only had my phone contract from them and there amazing will stay with them!!!’
6 mars 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
Hey Anya! Thanks for sharing this. We're glad to hear you received such great support from us. -Afaq
Réponse de Three UK - 3Store Gloucester
Hi Graham, it’s brilliant to hear that our colleague provided such an impressive and standout experience for you. -Kishan
Sylwia was fantastic
Sylvia was fantastic from start to finish. Knowledgeable and so patient with me. Thanks for all your help
25 février 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
Hi Craig,
It’s fantastic to know Sylvia made the process smooth and stress‑free for you. Thanks for taking the time to share your experience 🙌. -Shivam
Will was very efficient and friendly
Will was very efficient and friendly. Thankyou.
25 février 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
We’re really glad to hear Will gave you such great support, Annette. We want every customer to feel this happy with our service. 🌺 -Ayesha
Will very helpful & patient
25 février 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
Amazing, Louise. We’re so pleased to hear Will was helpful and patient during your visit. It’s great to know he made such a positive impression. ☺️ -Prabhjeet
Excellent help and amazing service
Excellent help and amazing service. Made everything very easy. 100 percent recommend them
24 février 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
Jake! Thank you for taking the time to share this. It's great to hear that our team provided the support you needed and made things easier for you. -Afaq
Wow what can we say we went to…
Wow what can we say we went to Gloucester store and have had first class service from Will and Ian. They are truly professional and are a credit to your company. So grateful to them. We are in our 70s and they made it so easy for us to understand. Thanks to both of them.
23 février 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
Hi Rosemary, thank you for taking the time to share this 🎯 We’re delighted that our Gloucester store team, Will and Ian, made everything simple for you. Wishing you an amazing day 🌼 -Neha
Réponse de Three UK - 3Store Gloucester
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Would have given 5 stars but I believe…
Would have given 5 stars but I believe there is always room for improvement. Mariam was an excellent advisor answering all of my questions and doubts with politeness and professionalism.
26 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
Hi there.
Awesome stuff. Thanks for the 4 stars. -Pete
The girl zehra was really nice helped…
The girl zehra was really nice helped us out on what to choose. Recommendation. Definitely would like to buy from her again
23 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
You made our day, Mohammad! Huge thanks for the 5 ⭐ review. We're glad to hear that Zehra made your experience fantastic and ensured you got the best deal. Have an amazing day ahead! -Afaq
Very helpful with a new phone upgrade…
Very helpful with a new phone upgrade and help with another account
18 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
Hi Georgina, thank you for sharing your experience 😊 We’re pleased our team made your upgrade easy and offered the extra support you needed. Wishing you a lovely day 💙 -Arvind
Sylwia is a star…
Sylwia was very knowledgeable and exceptionally friendly. She truly knew her stuff & was able to support me through decisions around mobile plans & payment options. Definitely there for the customer not selling products
She had the situational awareness & bandwidth to deal with other pressing issues in store whilst retaining a strong focus on me. Exceptional skills
17 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
Yay Philip 🎉 Thanks for the amazing 5 ⭐ review. We’re glad Sylwia gave you clear support on your plan and payment options while making sure your visit was seamless. Have a fantastic day ahead 💙 -Arvind
Mariam was absolutely great
Mariam was absolutely great, very helpful, very friendly and offered some great advice which has saved me money. Mariam is still in training but has been the best customer adviser that I have dealt with in all the years that I have been with 3!
15 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
Dan, thank you so much for the fantastic feedback you shared. We’re glad that Mariam could provide such remarkable and outstanding support. Your kind words encourage us to keep striving for excellence every day. -Manavata
Ian was brilliant and extremely…
Ian was brilliant and extremely helpful! He also managed to kill the fly that was irritating us!!!
14 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
We're glad to hear you've had a great experience, Emma. Have a lovely day! -Maxine
Fantastic Upgrade Experience
Very seamless experience upgrading my phone, which the very helpful Mariam
Mariam was very kind and talked me through the contract and the current offer available
13 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Gloucester
Thank you for taking the time to share this with us, Tom. Mariam is a superstar 🔥. Five ⭐ has never felt so rewarding. We’re delighted to hear you had such a positive experience with her. -Ashifa
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