Aneesa was amazing with her service. I came here to collect my collection and forgot to bring my id. I explained my situation and instead of asking me to come again tomorrow, she figured a way to make... Voir plus
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Établissement
Changer d'établissementUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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Both advisors - Dan & Aneesa - Explained deals clearly & in simple terms for me giving me options & saving me mo Rubin my deal. It was tailored to me because they asked questions about what I/my child... Voir plus
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The staff are very fantastic I met Eric the second day he help me with everything it's absolutely amazing guy am so please with my new contract with three I was a old customer of EE but I experience... Voir plus
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Wojtek was super helpful. Highly knowledgeable and polite More like him and world would be so much better
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À propos de l'entreprise
À propos de Three UK - 3Store Leeds (Trinity)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, Royaume-Uni
- 01132434492
4,8
Excellent
119 avis
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Réponse de Three UK - 3Store Leeds (Trinity)
Hey Shalom, thank you for sharing this amazing 5⭐ review! We’re thrilled Wojciech gave you such a fantastic experience. -Neha
Scammed in store
Scammed in store, ignored by Three for 4 months*
Walked into Three for a phone. Staff upgraded my contract WITHOUT CONSENT and took a £58 first installment for the phone. Tried to return it immediately - they said no. Complained and finally they agreed to reverse the upgrade if I returned the phone. I did. Three kept the phone, kept my £58, AND my money. Been charging me £38 instead of £18 for 4 MONTHS despite promising to revert my contract. I’ve made 10–15 calls to their helpline complaining and got zero positive response. Customer service does nothing. This is financial abuse. Stay far away from Three. 1 star.
12 février 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hi Farman, we’d like to take a closer look at your account and the charges applied. Please contact us via chat here: https://bit.ly/3C43TKN so we can check this further. We’re available Monday to Friday from 8am to 10pm and on weekends from 9am to 8pm. -Suhaas
Aneesa was amazing with her service
Aneesa was amazing with her service. I came here to collect my collection and forgot to bring my id. I explained my situation and instead of asking me to come again tomorrow, she figured a way to make it easy for me. Outstanding customer service!
31 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hi Mehdi,
That’s amazing to hear ⭐ Aneesa will be so pleased to know she was able to make things easier for you. We’ll make sure your kind words reach her. -Ayesha
Super experienced
Wojtek was super helpful.
Highly knowledgeable and polite
More like him and world would be so much better
30 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Piotr, we’re happy to hear Wojtek impressed you with his knowledge and kindness. Thanks for taking the time to leave feedback. -Ayesha
Great offers and customer service from…
Great offers and customer service from Wojtek.
27 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hi Balraj, thanks for sharing this — great to hear Wojtek provided you with excellent customer service and some strong offers. Really glad the visit worked out well for you. -Shivam
Great experience and greeting very well…
Great experience and greeting very well by Teck
24 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hi Sam, thanks for your feedback. It’s great to hear you had a positive experience and were welcomed so well by Teck. -Kishan
Hammaad was very fast and Informative…
Hammaad was very fast and Informative always smiling and friendly thank you
20 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Thank you, Igor! Great to know Hammaad made everything clear and easy while keeping a positive approach. -Suhaas
Hammaad was professional and extremely…
Hammaad was professional and extremely helpful 5 star service
12 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hi Gloria, it’s great to hear your visit was such a strong one. Hammaad clearly stood out with his professional approach and the care he showed in supporting you throughout. Thanks for sharing this with us -Shivam
Aneesa was very helpful in the Leeds…
Aneesa was very helpful in the Leeds store when after assisting me with an issue. She also saved me money on my contract.
11 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
We really appreciate the feedback! It’s brilliant to know that Aneesa took such great care of you in our Leeds shop. Helping you fix that problem is exactly what we love to hear. 😇 -Prabhjeet
Hammaad gives great service always very…
Hammaad gives great service always very nice
11 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hey Jawad, that's brilliant! We're super happy to hear that Hammaad gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet
Brother Hammaad laughing and joking and…
Brother Hammaad laughing and joking and sort me a good contract
7 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Thanks for the review, Ahmed. Great to hear you had such a positive experience and that Hammaad made the process easy while helping you find the right contract. -Shivam
Top class service by Aneesa
From the moment I walked through the door there was attention to the details of my needs and requirements. The staff were very attentive and listened carefully to me.Quality service and a clear understanding of the reason I had come into the store.
7 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Wow, Cleve! It’s great to hear that our team in store made everything seamless and ensured a smooth experience. We can’t wait to welcome you back again! 😊 -Neha
Voytex is an amazing Customer Adviser…
Voytex is an amazing Customer Adviser at the Three shop in Trinity Centre, Leeds. He has helped me with care.
7 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hi Lindsey. It’s fantastic to hear that Voytex provided such thoughtful support during your visit to our Leeds Trinity store. We're so pleased you had such a positive experience with us! -Kishan
Excellent experience in store upgrading…
Excellent experience in store upgrading to the new honor magic 8 and honor tab deal with Faz. Top deal, great communication and overall very pleased with everything he did for me.
6 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hi Jesal. It is brilliant that Faz was so clear and efficient while assisting with your recent upgrade and bundle. We are glad that he provided such a high standard of care throughout your visit. -Kishan
The staff are very fantastic
The staff are very fantastic
I met Eric the second day he help me with everything it's absolutely amazing guy am so please with my new contract with three I was a old customer of EE but I experience big difference now Eric deserves awards he is an amazing caring guys
6 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hey there! We’re really happy to hear that our team was able to help you out. Eric will be so happy to hear your kind words 😄
He really looked after you, and we love that 🙌
We’re glad your move from EE to Three feels like a big win 💛 -Ayesha
Excellence service by from wojtek…
Excellence service by from wojtek customer service.
5 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hey Sange, we’re so happy to know you received the best help from Wojtek! Thank you for the lovely 5⭐ review. We hope you have a wonderful day ahead! ☺️ -Ayesha
Great service from Wojtek.😊😊😊
17 avril 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hey Sonam, what an incredible note! Thank you for sharing your experience. We’re delighted to hear that Wojtek made your visit exceptional. -Ashifa
Dan & Aneesa
Both advisors - Dan & Aneesa - Explained deals clearly & in simple terms for me giving me options & saving me mo Rubin my deal. It was tailored to me because they asked questions about what I/my children needed from our contracts. Very happy r dry time I come into Leeds 3 shop.
2 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hi Louise, thank you for sharing your experience! It’s brilliant to hear that Dan and Aneesa took the time to find the right fit for your family and helped you get a better value. We’re so glad you always have a positive visit at our Leeds store! -Shivam
Réponse de Three UK - 3Store Leeds (Trinity)
Hi Marcin! We love hearing this. Delivering brilliant service and joyful moments is what drives us every day, and we’re glad Hammad brought it to life so beautifully. Thank you for sharing your experience! -Ashifa
Very helpful and quick with the…
Very helpful and quick with the requirements and order. Thanks.
Wojciech was great 👍
2 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hi Ian, every cherished memory is shaped by people like Wojciech, whose dedication truly stands out. Serving you was an absolute joy! -Ashifa
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