I had an amazing experience at this store! Sami and the store manager were incredibly kind and helpful. I lost my phone, and they immediately stepped in to assist me. They guided me through the best o... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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Lisez les avis des autres
I had an amazing experience with the 3 Mobile team thanks to a wonderful staff member. He was incredibly honest, reliable, and genuine in his effort to help. He speaks excellent English, remains calm... Voir plus
L'entreprise a répondu
Faz in the Trinity Leeds store has been so helpful, extremely thorough getting us the best possible deal for our daughters phone. Can’t recommend enough! His kindness and support have been unmatched a... Voir plus
L'entreprise a répondu
Worked with Sami at the Leeds branch he was very helpful in setting up my new plan and getting my new phone ready he was able to help get me a discount even though there was complications with my ol... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Leeds (Trinity)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, Royaume-Uni
- 01132434492
4,9
Excellent
161 avis
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Highly recommended Hammaad
Highly recommended Hammaad. Customer services was amazing.
5 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Boom 💥 Agni, thank you for the recommendation. We’re thrilled Hammaad delivered the level of top‑tier support that earned your praise 🌟
- Three Social Media Team
Faz in the Trinity Leeds store, outstanding customer service!
Faz in the Trinity Leeds store has been so helpful, extremely thorough getting us the best possible deal for our daughters phone. Can’t recommend enough! His kindness and support have been unmatched and made a potentially expensive expensive very manageable. Thanks so much, amazing customer service!
4 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hi there 🎯 We’re delighted Faz’s thorough support at our Trinity Leeds store helped secure excellent value for your daughter’s device, and it’s wonderful to know his kindness and care made such a difference. Thank you for the recommendation 💙
- Three Social Media Team
Good service from wojtek
Good service from wojtek . I hope we will have a great experience in using Three
2 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hi Rojar, thank you for sharing your experience. We’re pleased to hear Wojtek provided helpful support during your visit, and we hope your time with Three continues to be just as positive.
– Three Social Media Team
Faz has been great
Faz has been great, outstanding customer service from him, really happy
1 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hi Yasmin. Thank you for sharing your experience. We are absolutely delighted to hear that Faz took such great care of you and provided such a brilliant level of support during your interaction.— Three Social Media Team
Absolutey great customer service by…
Absolutey great customer service by Voytek today in the three shop. Came in over getting a new phone and helped us get the best deal and went through everything with us to make sure we was at ease!
1 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hi Anel 😊
Voytek really made things easy for you today.
Got you the best deal and walked you through everything so you felt relaxed.
Love hearing you left happy with your new phone!
— Three Social Media Team
Great service
We had to return a hub and get a new outdoor one. We came to the store thrice. And finally Voytek have somehow managed to help us out with the technical issues and helped a lot!
1 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hi Shankari. Thank you for your feedback. We know it must have been frustrating having to visit us three times to sort out your home broadband hardware, but we are so pleased that Voytek stepped in to resolve those technical difficulties and get everything working for you.— Three Social Media Team
Fantastic customer service by Voytek
1 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hi Justine. Thank you for giving us your feedback. We are absolutely delighted to hear that Voytek took such great care of you and provided a wonderful experience.__Three Social Media Team
Réponse de Three UK - 3Store Leeds (Trinity)
Hey Deep, we’re delighted to hear that Sami provided you with an excellent experience and handled everything smoothly. Thank you for taking the time to share your feedback 😊-Three Social Media Team.
Three Leeds
All good. Staff were knowledgeable on the latest phones and deals. They transferred everything onto my new phone too.
28 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Melanie, we’re thrilled to hear the team helped you find the right phone and got everything transferred over without a hitch. Love knowing your visit went so well!
– VodafoneThree Social Media Team
Amazing customer service
Amazing customer service! Got everything sorted very fast but also explained everything in detail giving me all my options!
27 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
This is fantastic to hear 🚀 Danielle, we’re overjoyed our team provided such prompt, steady support and shared clear details on all your options. Here’s to smooth moments ahead 🌸
- Three Social Media Team
The customer service was absolutely…
The customer service was absolutely delightful and Tek was a great help with everything. 10/10 would recommend
26 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Tek. - Three Social Media Team
Amazing helpful and knowledgeable…
Amazing helpful and knowledgeable Hammaad is really great
24 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hey Terry, that's brilliant! We're super happy to hear that Hammaad gave you all the support you needed. Thank you for the amazing 5 ⭐ review! - Three Social Media Team
Very great with Hammaad he gave phone…
Very great with Hammaad he gave phone with 2 tablets on amazing package
20 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Thank you, Mohammed. We’re really glad to hear that Hammaad was able to help you and set you up with a great package including the phone and two tablets. We appreciate you sharing your experience. -Ayesha
Great Service
Aneesa was outstanding in her service, taking great care of myself a long standing customer. Nothing was too much and she was very caring. Great job.
20 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Thank you, Craig, for sharing such a brilliant review. We’re delighted to hear how well Aneesa supported you and that your long relationship with us continues to feel valued. 😇 -Prabhjeet
Very good service from Wojtek
19 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Thanks a ton, Sara! 🎉 We’re so glad everything went perfectly with Wojtek. See you soon! 🥰 -Kashish
Great service from Nick setting my new…
Great service from Nick setting my new phone up
16 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
That’s brilliant 🌟 Wendy. Nick delivered such attentive support, getting your new phone set up with clear and assured care ✨ -Arvind
Customer Service
Very helpful and happy to talk me through the full process of upgrading my phone. Customer service very good.
12 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Thanks so much, Brett! We’re delighted you had such a positive experience with us, and your kind words mean the world to our team. 😊 -Neha
A massive thank you to Sami & Eric
A massive thank you to Sami & Eric, they helped me through every step. Very grateful thank you very much.
9 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Thank you for sharing this experience, Medina. It’s wonderful to hear Sami and Eric made the whole process seamless for you. ✨ -Veronica
Horrible
Sickening had internet cancelled it straight away cancelled it instantly not have a missed payment on my file after I contacted multiple times about the bills horrible all recorded
9 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Hi Adam, we understand how disappointing this experience has been, and it’s certainly not the level of service we want for our customers. From what you’ve shared, this needs a proper review of the billing and what’s been reported on your account so everything can be checked accurately. As we’re unable to access account details on this channel, our team can take this forward and go through it with you. You can reach them here: https://bit.ly/3C43TKN. They’re available Monday to Friday from 8am to 10pm, and on weekends from 9am to 8pm. They’ll look into this and assist you further. -Veronica
Aneesa is such a sweetheart
Aneesa is such a sweetheart, she was so welcoming. Explained all I needed to know.
8 juin 2026
Avis spontané
Réponse de Three UK - 3Store Leeds (Trinity)
Love this, Abimbola 💫 Aneesa delivered such warm and attentive care, explaining everything clearly and making you feel welcomed throughout ✨ -Arvind
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