Three UK - 3Store Leicester (Highcross) Avis 

143
•
TrustScore 5 sur 5

4,9

LL99 Highcross Quarter, LE1 4PS Leicester, Midlands, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Found a great deal for Google Pixel 11 Pro even better than other phones.. Raluca who was the assistant manager at Leicester Highcross branch was really helpful in explaining every part of the deal an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vicki helped me cancel a sim I had accidentally added to my account and then gave me great offer on an upgrade, helped me transfer all my data to the new phone and set up controls so I stop getting sp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well its a 10 star review. Raluca of three leicester has been fantastic with customer service, knowledge and cheerful disposition. She is a leading light in how customer service should be. She has thr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m an American living in the UK for a couple years and just moved into a house in Leicester. I had issues with all the major broadband providers so I looked at other options. I’m SO HAPPY that the ot... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Électronique & technologie

À propos de Three UK - 3Store Leicester (Highcross)

Écrit par l'entreprise

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Écrit par l'entreprise

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Coordonnées de contact

  • LL99 Highcross Quarter, LE1 4PS, Leicester, Midlands, Royaume-Uni

  • 01162620539

4,9

Excellent

TrustScore 5 sur 5

143 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(143)

34 037 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Everything is good

Everything is good

11 janvier 2026
Avis spontané
Logo de Three UK - 3Store Leicester (Highcross)

Réponse de Three UK - 3Store Leicester (Highcross)

Hi Risabh, this is what we love hearing from our customers! Thanks so much for letting us know this is how you feel about us! -John

Noté 5 sur 5 étoiles

Mo was great

Mo was great. Offered Great customer service and provided us with the best deals

6 janvier 2026
Avis spontané
Logo de Three UK - 3Store Leicester (Highcross)

Réponse de Three UK - 3Store Leicester (Highcross)

That’s fabulous, Iva! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5⭐ review! -Ayesha

Noté 5 sur 5 étoiles

Being very helpful kind

19 décembre 2025
Avis spontané
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Réponse de Three UK - 3Store Leicester (Highcross)

Wow, we absolutely love hearing this Adrian! Thank you for the fantastic 5 ⭐ review. We hope you have a wonderful day 😊 -Ashifa

Noté 5 sur 5 étoiles

Jayjay...exceptional customer service

Jayjay...exceptional customer service, give him a raise

16 décembre 2025
Avis spontané
Logo de Three UK - 3Store Leicester (Highcross)

Réponse de Three UK - 3Store Leicester (Highcross)

Hi there, we're so happy to hear this was your experience with Jay, we'll certainly get this passed on, thanks so much for the 5 stars! -John

Noté 5 sur 5 étoiles

Thanks to the whole team!

Huge thanks to Caitlin and Vessy who provided an exceptional service. Both understood this was about more than just giving me the details of a new contract, after I explained the poor experience I had had with another major company. Super friendly, kind and helpful - thank you both!

8 décembre 2025
Avis spontané
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Réponse de Three UK - 3Store Leicester (Highcross)

Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with Caitlin and Vessy. I'm sure they'll be thrilled to see this -Maxine

Noté 5 sur 5 étoiles

Mo was very helpful in store

Mo was very helpful in store, brilliant customer service 10/10

9 décembre 2025
Avis spontané
Logo de Three UK - 3Store Leicester (Highcross)

Réponse de Three UK - 3Store Leicester (Highcross)

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Noté 5 sur 5 étoiles

Customer service was 100% satisfactory…

Customer service was 100% satisfactory with Rahat.

8 décembre 2025
Avis spontané
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Réponse de Three UK - 3Store Leicester (Highcross)

This is what we like to hear, Jay. Thanks for the 5⭐ review! Great work Rahat 🎉 -Jade

Noté 5 sur 5 étoiles

Perfect experience

Perfect experience

8 décembre 2025
Avis spontané
Logo de Three UK - 3Store Leicester (Highcross)

Réponse de Three UK - 3Store Leicester (Highcross)

That's heartening, Rafique :) Thanks for a brilliant review -Scott

Noté 5 sur 5 étoiles

Very fast and good customer service

Very fast and good customer service

3 décembre 2025
Avis spontané
Logo de Three UK - 3Store Leicester (Highcross)

Réponse de Three UK - 3Store Leicester (Highcross)

Thanks for your feedback, Gopichand, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Noté 5 sur 5 étoiles

Mega service

Mega service. Easy in and out. Thanks to JJ.

3 décembre 2025
Avis spontané
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Réponse de Three UK - 3Store Leicester (Highcross)

Thanks for this amazing 5⭐ review, Jacob. We really appreciate you taking the time to send this over to us! Great work JJ 🎉 -Jade

Noté 5 sur 5 étoiles

amazing service !!

amazing service !!! thank you vessy :))

3 décembre 2025
Avis spontané
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Réponse de Three UK - 3Store Leicester (Highcross)

Hi Katie, thanks for letting us know about this experience from Vessy, we'll be sure to pass your feedback on! -John

Noté 5 sur 5 étoiles

Katelin was the best

3 décembre 2025
Avis spontané
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Réponse de Three UK - 3Store Leicester (Highcross)

Thanks for your feedback, Travis, and it's lovely to hear that you enjoyed great customer service from Katelin. We appreciate you taking the time to share this with us. -Michael

Noté 5 sur 5 étoiles

Good service

3 décembre 2025
Avis spontané
Logo de Three UK - 3Store Leicester (Highcross)

Réponse de Three UK - 3Store Leicester (Highcross)

We appreciate that, Barry! Thanks :) -Scott

Noté 5 sur 5 étoiles

Fantastic service

Vessy is a fantastic 3 ambassador!
She is absolutely amazing and knows her onions..
Thanks for today Vessy

25 novembre 2025
Avis spontané
Logo de Three UK - 3Store Leicester (Highcross)

Réponse de Three UK - 3Store Leicester (Highcross)

Hello Olufolake, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Noté 5 sur 5 étoiles

Super helpful and friendly service

Vessy was super helpful and with such friendly service, understood exactly what I was after and helped get what I wanted

21 novembre 2025
Avis spontané
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Réponse de Three UK - 3Store Leicester (Highcross)

Thanks for this fantastic 5⭐ review, Ashley. We really appreciate you taking the time to send this over! Well done Vessy 👏 -Jade

Noté 5 sur 5 étoiles

Mohammed’s attitude and courtesy was…

Mohammed’s attitude and courtesy was fantastic thank you for fixing my phone problems. Very kind of you. Best wishes
Ramesh

18 novembre 2025
Avis spontané
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Réponse de Three UK - 3Store Leicester (Highcross)

Fantastic, Ramesh, we're thrilled that Mohammed was able to offer advice to help with your phone issues and that you got everything resolved :) -Scott

Noté 5 sur 5 étoiles

Veesy was very prompt and articulate

Veesy was very prompt and articulate, helped in getting me to upgrade my account and phone, good service generally

18 novembre 2025
Avis spontané
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Réponse de Three UK - 3Store Leicester (Highcross)

That's fantastic, Olasile. We're glad you had a great conversation with Veesy :) Thank you for the 5 star review -Scott

Noté 5 sur 5 étoiles

Raluca knows what she's doing

Raluca knows what she's doing, polite and efficient ! Very pleased with the service.

10 novembre 2025
Avis spontané
Logo de Three UK - 3Store Leicester (Highcross)

Réponse de Three UK - 3Store Leicester (Highcross)

Thanks for this amazing 5⭐ review, Shrek. We really do appreciate you taking the time to send this over! Great work Raluca 🎉 -Jade

Noté 5 sur 5 étoiles

Rahta was amazing

Rahta was amazing.
Thank you so much.

8 novembre 2025
Avis spontané
Logo de Three UK - 3Store Leicester (Highcross)

Réponse de Three UK - 3Store Leicester (Highcross)

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Noté 5 sur 5 étoiles

great all smooth went smooth and quick

great all was smooth and quick

7 novembre 2025
Avis spontané
Logo de Three UK - 3Store Leicester (Highcross)

Réponse de Three UK - 3Store Leicester (Highcross)

Thanks for this amazing 5⭐ review, Mr Kubik. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

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