Jake was super helpful and was really quick at sorting out my phone needs and sharing details about my tablet queries, helping me make an informed decision.
L'entreprise a répondu
Établissement
Changer d'établissement23 (Unit 63) Touchwood Court, B91 3GZ Solihull, South, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Sam was super helpful! New phone, contract and transfer over from Tesco Mobile done in less than ten minutes, explained everything brilliantly, thank you so much!
L'entreprise a répondu
I needed to upgrade my contract and visited the Three Mobile store at Touchwood, Solihull. I met Sam there, and she was extremely nice and helpful. She explained everything clearly and patiently, whic... Voir plus
L'entreprise a répondu
Sam at the Solihull store made the experience great. I had upgraded online and not got what I wanted. I then spoke to customer services on the phone who made it worse. Sam sorted out the whole mess... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Solihull
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
23 (Unit 63) Touchwood Court, B91 3GZ, Solihull, South, Royaume-Uni
- 01217039352
4,8
Excellent
100 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
She’s polite and have full knowledge…
She’s polite and have full knowledge about device
10 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Solihull
It's awesome you found the agent well-versed to handle any technical question you had, Campy :) Thanks for a great review -Scott
Réponse de Three UK - 3Store Solihull
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Sam was very helpful and knowledgeable
Sam was very helpful and knowledgeable. She gave us plenty of options.
6 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Solihull
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Great and friendly customer service by…
Great and friendly customer service by Sam. Really helpful and found us some great deals.
29 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Solihull
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Came into store was greeted by Sam she…
Came into store was greeted by Sam she is phenomenal at her job very knowledgeable and a great asset to your team.
27 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Solihull
We are grateful for your kind review, Imran. We're glad you had a positive experience being served by Sam :) -Scott
Sam was lovely and very helpful.
26 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Solihull
We're thrilled that Sam could help :) Thank you for a kind review, Donna -Scott
Alex and jake went above and beyond
Alex and jake went above and beyond . Suoerb from start to finish. Thanks chaps
25 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Solihull
Thanks for your feedback, Luke, and it's lovely to hear that you enjoyed great customer service from Alex and Jake. We appreciate you taking the time to share this with us. -Michael
It was a very good experience overall…
It was a very good experience overall the member I met was Cynthia and she was very professional lovely meeting her
20 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Solihull
We're thrilled you had a pleasant conversation with Cynthia, Ijlal :) Thank you for a kind review -Scott
Réponse de Three UK - 3Store Solihull
That's wonderful, Karen. We're so glad you felt understood and well taken care of :) -Scott
Réponse de Three UK - 3Store Solihull
Hey there, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
cintia was amazing and sorted my sims…
cintia was amazing and sorted my sims for me, she was so efficient and gave the best customer service. she went through everything with me and advised me about the best options and deals for me!
15 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Solihull
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Star
Went into store to renew my accounts and Sam was so knowledgeable what a great asset to your store
15 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Solihull
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Réponse de Three UK - 3Store Solihull
Hi.
Thanks! Your review is really appreciated. -Pete
Réponse de Three UK - 3Store Solihull
Hey.
Thanks! Your review is really appreciated. -Pete
Great service
The young lady Ffion, was extremely helpful, knowledgeable and polite. I would definitely recommend going in
14 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Solihull
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Very quick and easy
14 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Solihull
That's ideal, Emma! Thank you for the 5 stars :) -Scott
Réponse de Three UK - 3Store Solihull
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Highly recommended Solihull office…
Highly recommended Solihull office great customer service and happy customer service
Signal is getting better as well
1 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Solihull
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Excellent Customer Service and advice
1 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Solihull
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Thank you Jake
Jake was really helpful! Thank you for listening to us and giving us the best deal possible. Very friendly.
1 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Solihull
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.