I called into the WGC branch today. To ask about my current contract. Rhianna was so helpful and knowledgeable. She advised me about my account. Great customer service from her.
L'entreprise a répondu
Établissement
Changer d'établissement17a The Howard Centre, AL8 6HA Welwyn Garden City, London, GB
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Lisez les avis des autres
Excellent service , cant fault it Nick should be manager any store as would like to recommend Nick to family and friends that need his expertise and sales excellent customer skills patience and list... Voir plus
L'entreprise a répondu
Karen and Rianna were super helpful, very efficient and resolved my concern in record time. I went away very happy-thank you ladies.
L'entreprise a répondu
This is my second time visiting the Three UK store in Welwyn Garden City and their service really stood out. Nick and Tasnimah was outstanding and patient, they took the time to explain my options cle... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Welwyn Garden City
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
17a The Howard Centre, AL8 6HA, Welwyn Garden City, London, Royaume-Uni
- 01707339012
4,9
Excellent
113 avis
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Les gens ont aussi consulté
Nick from Three was absolutely…
Nick from Three was absolutely brilliant to deal with. Friendly, knowledgeable, and genuinely helpful from start to finish. He took the time to explain everything clearly, made the whole process easy, and went above and beyond to make sure I got the best option for what I needed. Excellent customer service and a real credit to the team. Thanks again, Nick!
10 mai 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hi Piotr,Thank you for taking the time to share such thoughtful feedback. We’re delighted to hear how well Nick supported you throughout your visit. His clear explanations, friendly approach, and commitment to finding the right solution are exactly what we aim to deliver for every customer. -Shivam
Tas has been courteous
Tas has been courteous, wise, entirely professional and helpful, answering even our most elementary questions with a delightful smile and warm reassurance.
6 mai 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hey Davida, what an incredible note! We’re overjoyed that Tas fabulous support made your visit unforgettable and earned a brilliant 5 ⭐ -Ashifa
Very friendly and knowledegable.
6 mai 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thank you for your review, Peter. It's always lovely to read such nice feedback. -Suhaas
Top quality service
Top quality service
Very polite and very welcoming, would recommend to all
2 mai 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
That’s impressive, Roberto 🎉 Brilliant to know our team offered such stellar care and a kind reception! Your recommendation is the best compliment we could receive. Here’s to more happy experiences your way 🌟 -Arvind
Very helpful staff
Very helpful staff. Answered all my questions fully
Nick and Rianna both extremely professional but also good banter
1 mai 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hey there, thanks for taking the time to leave a 5 ⭐ review. Glad to hear Nick and Rianna took great care of you. Enjoy your day! -Ayesha
All the staff are really supportive and…
All the staff are really supportive and kind. They worked hard to figure out my SIM card issue. Thank you so much!!!
23 avril 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hi there 💫 Great to know the team offered such steady support and worked through your SIM issue with real care. Wishing you smooth moments ahead ❤️ -Arvind
Nick and Aidan were both helpful in…
Nick and Aidan were both helpful in helping me access a new broadband router
They also sorted a new tablet and set it up for me.
Thanks
20 avril 2026
Avis spontané
Aidan was an enormous help with both…
Aidan was an enormous help with both the purchase of my phone and transferring all the data across from my old phone. It was good doing business with him.
20 avril 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Superb! It’s great to hear how Aidan supported you throughout your visit and made the whole process feel straightforward and we’re delighted you had such a smooth experience with your new phone. 😇 -Prabhjeet
Farid was extremely helpful
Farid was extremely helpful. We came in with a problem we had a previous account that had an outstanding balance and we needed to close as it was affecting our credit score. He ensured to help and support us throughout the whole journey of the cancellation. Honestly very grateful
18 avril 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thank you, Lee! We’re glad Farid guided you through resolving the account issue with care. -Suhaas
Farid gave me excellent customer…
Farid gave me excellent customer service he was extremely knowledgeable and helpful and friendly
15 avril 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Majlinda, it’s great to hear how well Farid supported you during your visit. His knowledge, warm approach and willingness to help clearly made your experience stand out, and we truly appreciate you sharing this with us. -Manavata
Réponse de Three UK - 3Store Welwyn Garden City
Hey there, it’s fantastic to hear how our team made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
I visited three Welwyn garden city…
I visited three Welwyn garden city branch on Sunday, with a broadband issue.
Aidan couldn’t have been more helpful giving me expert advice saving me money on the product I purchased. Aidan also assisted me with a dispute I had which saved me close on £500.
I can’t thank the Welwyn garden city branch team enough, they are a credit to their company.
5***** rating .
Regards paul.
12 avril 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
What an incredible message to receive, Paul! Hearing how Aidan and the Welwyn Garden City team turned your visit into such a positive experience truly makes our day. Their dedication to giving honest guidance and real support shines through moments like this. Five ⭐ never felt so rewarding 🎊 -Manavata
Réponse de Three UK - 3Store Welwyn Garden City
Hey Spencer! What a sweet 5 star rating! Our team is truly exceptional. Thank you for sharing this, it means so much to us! 😊 -Kashish
Amazing service
Amazing service, Tas is really helpful and all my questions was answered.
13 avril 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thank you for such a brilliant review, Ishtiak! 🌟 It’s wonderful to hear that Tas made the experience easy and enjoyable for you. 😊 -Veronica
Réponse de Three UK - 3Store Welwyn Garden City
Hi Stephen, we’re thrilled that Taz delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Réponse de Three UK - 3Store Welwyn Garden City
Hey Joyce! We're glad Aidan got everything sorted perfectly for you. 🙌✨ Outstanding service all the way, we’re so glad you felt supported! See ya soon 🚀 -Kashish
Uprade and problem
Fantastic service from Aidan on upgrade and sorting out a problem. Would recomend to everyone.
12 avril 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thanks for the feedback, Geoff. We’re glad Aidan was able to support you with your upgrade and get everything sorted. -Shivam
Taz and Farid were exceptionally…
Taz and Farid were exceptionally helpful, professional and friendly and extended my contract within minutes.
11 avril 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thanks, Ursula! We’re so glad Taz and Farid gave you such helpful and professional support. It’s great to hear your contract was sorted so quickly. Here’s to smoother days ahead! 😃 -Ayesha
IN STORE AT WGC FARID
IN STORE AT WGC FARID, IS MOST HELPULL, PATIENT, FRIENDLY, TOOK EXTREME CARE OF US HE TOOK OVER AN HOUR TO HELP SORT OUT OUR ISSUE. HONESTLY YOU GUYS GOT US AS CUSTOMER FOR LIFE. HONESTLY THE BEST HE IS SO HELPFULL HE DESERVES THE WORLD HONESTLY MOST AMAZING
11 avril 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Debs, we love this! Farid always goes the extra mile, and we’re so pleased he made your experience such a positive one. 🥳 -Ayesha
Réponse de Three UK - 3Store Welwyn Garden City
Hello there, it’s great to hear that Nick’s friendly and expert support made such a difference to your day. -Kishan
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