I called into the WGC branch today. To ask about my current contract. Rhianna was so helpful and knowledgeable. She advised me about my account. Great customer service from her.
L'entreprise a répondu
Établissement
Changer d'établissement17a The Howard Centre, AL8 6HA Welwyn Garden City, London, GB
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Lisez les avis des autres
Excellent service , cant fault it Nick should be manager any store as would like to recommend Nick to family and friends that need his expertise and sales excellent customer skills patience and list... Voir plus
L'entreprise a répondu
Karen and Rianna were super helpful, very efficient and resolved my concern in record time. I went away very happy-thank you ladies.
L'entreprise a répondu
This is my second time visiting the Three UK store in Welwyn Garden City and their service really stood out. Nick and Tasnimah was outstanding and patient, they took the time to explain my options cle... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Welwyn Garden City
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
17a The Howard Centre, AL8 6HA, Welwyn Garden City, London, Royaume-Uni
- 01707339012
4,9
Excellent
113 avis
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Les gens ont aussi consulté
At 3 I found what I really needed …
I went to 3 store as I had my wifi disconnected with other service provider and as a work from home employee I needed something instant and I got what I exactly needed. Customer assistant Taslimah was really great and helped me understand how the wifi worked and provided me with all the required information.
23 mars 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hey Babitha 😊
Thanks so much for taking the time to send over this fantastic 5⭐ review about your experience in store with Taslimah. This is what we love to hear! -Jade
Great experience as Taz sorted my issue…
Great experience as Taz sorted my issue out after 2 minutes of my arriving at the WGC office. Very efficient and a lovely lady. A great edition to the staff
16 mars 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thank you so much for sharing your experience with Taz, Ian. We’re thrilled by your kind words and truly appreciate the 5 star review. It’s wonderful to know she made such a positive impression. 🤗 -Kashish
Aidan was very professional and clear…
Aidan was very professional and clear with advice on my new purchase
8 mars 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
From smart suggestions to a shiny new phone, Jane. We’re thrilled Aidan could help you find a device you’ll love. May your day be as amazing as you made ours! -Ashifa
Aiden was brilliant n store
Aiden was brilliant n store, really helpful. Thank you 🙏🏼
6 mars 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hey Nicky! It’s wonderful to hear that Aiden was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ -Neha
Aidan was really helpful today at the…
Aidan was really helpful today at the Welwyn GC store. Sorted out all my queries. Thank you ☺️
1 mars 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thanks for sharing, Helen! We’re pleased Aidan’s helpful support at our Welwyn Garden City store resolved your queries. We appreciate your kind feedback. -Suhaas
Met the lads in store today Rhys nick…
Met the lads in store today Rhys nick and Aiden. im genuinely honoured to be served by them. I had a few issues with my email which were sorted out no problem , my wife also joined network and we was shown how to keep the number and given the sim pin to pop the new sim in once the number changes which will come in handy. I thoroughly enjoyed my experience and I can finally get my BBC !
19 février 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Wow, what a fantastic review! ⭐ It’s wonderful to hear how well Rhys, Nick, and Aiden supported you both. We’re delighted that you can finally enjoy your BBC again 📺 -Veronica
Met very nice young lads nick rhys and…
Met very nice young lads nick rhys and Aiden who were such a treat. We came in for a new deal and moved my number from Tesco to three. Rhys set up everything for me nice and cheerfully
19 février 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Amazing! Thanks for sharing your experience and for the 5 stars! -Nuala
I had a very good experience with Aidan…
I had a very good experience with Aidan today at 3 welywn office and his customer service was Topnotch.
13 février 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Julieth, your feedback really highlights the care and professionalism Aidan brings to every interaction. It’s great to hear he made your visit smooth and reassuring. -Manavata
nick and Rhys were so helpful sorting…
nick and Rhys were so helpful sorting out my phone issue
10 février 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thank you, Yuk. It’s great to hear that Nick and Rhys stepped in so effectively and got everything sorted for you. We really appreciate you sharing your experience. -Manavata
Excellent customer service
I went to enquire about Broadband and i received very helpful advice. Everything was explained clearly regarding switching from my existing supplier to setting up the new router.
Rhys was particularly helpful and made everything clear.
Great customer service from friendly staff
10 février 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Lynda, we’re thrilled to hear you received such clear guidance on your broadband options and that the whole process felt seamless. Rhys’s support clearly made an impact, and we appreciate you sharing such encouraging feedback. -Afaq
Customer serves are executed very…
Customer serves are executed very professionally and focused on client.
Thank you
7 février 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Oleg, your feedback is truly valued. It’s encouraging to know the team’s care and focus left such a strong impression. -Manavata
Aidan was very helpful in going through…
Aidan was very helpful in going through our current plans and helping us find the right one for our needs
1 février 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Aiden & Rhys & Nick were superstars
Aiden & Rhys & Nick were superstars! I'm so grateful for the time they spent improving my contract. With their expert knowledge I felt in safe hands. Thank you!
24 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
David, we couldn’t ask for more! Aiden, Rhys, and Nick delivered a top‑notch experience with genuine care and expertise ❤️. Their commitment reflects exactly what we stand for, and five ⭐ has never shone brighter. -Ashifa
Met Debbie and Rhys today in store who…
Met Debbie and Rhys today in store who were extremely pleasant and helpful . Great conversation and very helpful I am glad I came in to store I even moved my wife from Tesco to three savings loads. Great shop
12 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hey Mr Glasson, that’s amazing! We’re so glad Debbie and Rhys were able to turn things around and make a positive impact on your experience. Thank you so much for sharing this wonderful 5⭐ review! -Veronica
Met Rhys in store today who helped me…
Met Rhys in store today who helped me select a new phone as mine was broke and help me set up all my data. Very nice chap
12 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hey, Paul! We are delighted to hear that Rhys was able to make your experience fabulous. Thank you for taking the time to leave an incredible 5 ⭐ review! We hope to see you soon. -Afaq
Came into store with account questions…
Came into store with account questions which RHYS was able to rectify very quickly and professionally.
Very pleased
8 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hey Ian, absolutely fabulous! We’re glad that Rhys was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Super helpful and friendly staff
Super helpful and friendly staff. Very knowledgeable and helped me upgrade my phone in-store. Ran all updates and transferring of apps. Would definitely recommend
6 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thank you, Samantha, for writing a brilliant review. We're happy to set-up your phone so you can leave the store with it ready to enjoy :) -Scott
Spot on customer service at this store
Spot on customer service at this store. Purchased an Honor 400 pro today and was served by Tas. She was a star, helping phone set up and transfer of files from old phone. She was incredibly knowledgeable about the phone and gave great tips. A model of customer service! Many thanks indeed.
3 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Tasnimah is amazing
Tasnimah was absolutely amazing very quick and efficient and the store manager was also amazing helping keeping our kids entertained will hopefully cross paths with them both again when I next need another phone
20 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Rhys and Debbie were so helpful with…
Rhys and Debbie were so helpful with sorting my phone , I can now make calls
17 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hi Jean, thank you so much for the 5 ⭐ review! We’re delighted to hear that Rhys and Debbie were able to help get your phone sorted so you can make calls again. We really appreciate you taking the time to share your feedback with us. -Kishan
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