They were incredibly responsive and helped me with my issue immediately. And did it with grace. I can only say one thing, simply wonderful customer service! Thank you.
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Lisez les avis des autres
Bought the 500ml & the 750ml bottle. The design of the water bottle is fantastic! The all stainless steel construction is great, and the bottle circumference is right. I also love that the mouth of... Voir plus
L'entreprise a répondu
I have only had their cutting boards for a few weeks and I can already see where small bits of the cutting board are coming up. This was the exact reason why I ditched my plastic boards, but same res... Voir plus
Not an Australian Company. They maintain a PO box in Australia to mislead customers. > Australian Customers received an email for 'Memorial Day' 25th May to "honor the brave men and women who have se... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
PO Box 3126, RHODES NSW 2138, PO Box 3126, 2138, Rhodes, Australie
- support@tillyliving.com
- www.tillyliving.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
From the moment i discovered Tilly…
From the moment i discovered Tilly Living, I knew i had found a gem. Their products elevate my home in ways i never imagined
I love the simplicity and elegance of…
I love the simplicity and elegance of Tilly Living's dining range. It adds a touch of luxury to every mealtime!
This is the same identical set on Temu …
This is the same identical set on Temu for $13.98. I made the mistake of not reading the reviews before ordering, but the review about them being on Temu stuck out,so I researched and found the same set. I went as far as ordering the set from Temu. The same exact pictures and everything. Yes, they are the same. Not from Australia but China. So many scammers on this internet, Please research before buying.
Teaque wood is perfect for wooden spoons!
I am familiar with teaque wood and I knew it to be quality wood. It's as beautiful as pictured and I enjoy having the different sizes in the mix to select from! Thank you Tilly Living. It also arrived in a timely manner right away.

Réponse de Tilly Living
Never got delivery
Order # 62641
I received a very nice email from the company. They cannot prove it was delivered. Im still not convinced it was ever delivered.
The best customer service ever!!
The best customer service ever!!! I have not received my order, but I am confident it will be as expected.

Réponse de Tilly Living
Buyer beware comes the slow boat from China
All of this companies stuff comes from China and takes weeks to get to you in the US! Even if you pay for express processing it’s a joke! Plenty of US based comics with the same stuff! Very disappointed
Mediocre
Mediocre at best. Basically all utensils are very undersized. Two spoons are nearly useless. And the slotted spoon is too small to do any meaningful cooking. The soup ladle is so small it takes 7 or 8 scoops just to get a decent sized bowl.
One good thing - they look good.
Tilly Living is the Real Dealio!
I had my doubts about Tilly. It just seemed like one of the fraud sites that sold random stuff, but would never deliver if I ordered. Not only did they deliver, but the little LED lantern lights we purchased are freeking awesome and everything was shipped and delivered in a timely manner as promised. Would order from them again!

Réponse de Tilly Living
Cheap, Overpriced Crap
Items that arrived seemed to very cheap, so I Googled the Chinese brand to find they were the same brand offered on Temu, but for 10x the price.
Their website boasts a 100% satisfaction, but I was offered either a 50% refund or to pay to ship then to Australia. (No clue why, they clearly came direct from China.)
The wooden handled measuring spoons began to wear after one use and a light hand wash.
Do not give your money to this website that has nothing more than a really decent photographer.

Réponse de Tilly Living
Highly recommended. Beautiful product
My utensils are beautiful. They arrived on time and the tracking kept me updated along the way.
These would be a special gift for any occasion.
I highly recommend them!

Réponse de Tilly Living
This is the worst place to buy anything…
This is the worst place to buy anything from. I tried to return some product to this company I couldn’t get a phone number or an email to return anything to them I been fighting g a return to this company for over 8 months. They got the product back from me a few days after I recieved mailed it back to them but the lied and said they never recieved it. Not happy with this company all they want is your money and nothing else
Disappointing delivery time
I have ordered a number of products from Tilly Living now and very happy with their design, quality and customer service where there was an issue.
I am though, very disappointed with the promotion of an Australian company having their orders shipped from overseas.
I am an advocate of supporting Aussie companies. I just expect shipment from within Australia and not having to wait 3 weeks for delivery after an order is placed.
I am hopeful after giving Tilly Living another try, my order arrives in time for the intended Christmas gift.
Great customer service
Great customer service. Had a problem with my soup ladle and they took care of it immediately. Love my set, looks beautiful on my counter, and great customer service too.

Réponse de Tilly Living
Great buying experience!
Beautiful products, great customer service, great company. Their top priority is their customer's satisfaction. Thank you, Amber! Thank you, Tilly!

Réponse de Tilly Living
Wooden spoons and utensils A-1
I ordered a set of the wooden spoons, spatula etc. They came securely wrapped. They are gorgeous. I use them often
They are beautifully made and I keep them on the counter in my new kitchen. And you can support another small business. Win win

Réponse de Tilly Living
Pleased with wooden utensils from Tilly Living!
I was looking for wooden utensils and I found Tilly Living on line. I ordered two sets and they arrived in good time and in excellent condition.
I would again order from Tilly Living.

Réponse de Tilly Living
Fantastic support
Tilly's customer support is fast, helpful, and wonderful. The company clearly cares about the whole customer experience. Across the multiple interactions I've had with the company, I've always felt well taken care of. Thank you, Tilly.
Poor and uneven edging on placement
My friend raved about the tilly placemats and coasters, so I bought them. I was very disappointed when I received them because they are not all the same size and the edging cutting is terrible and uneven!! They are quite pricey for plastic, and I would have expected better quality.

Réponse de Tilly Living
I received the replacement ladle for the one that broke during shipping,
I received the cooking utensils I had ordered. Unfortunately, the ladle broke in transit. I contacted the customer service department, and, very expeditiously, they shipped a new one to me at no extra cost.
The utensils look beautiful! However, my wife and I do a lot of cooking and how they will endure some rigorous use remains to be seen.
To be continued. . .

Réponse de Tilly Living
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