I ordered cedar and oak cut to size. The precision of the cuts was spot on. The wood was carefully protected in cardboard for transportation and arrived in pristine condition. I was emailed to say the... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great communication on live chat for advice before purchase. Order arrived fast, and was very impressed with quality of Canadian cedar boards. Few boards were damaged in transit (not sellers fau... Voir plus
L'entreprise a répondu
Bullnose oak skirting ordered, and delivered within a week, which I thought was an acceptable time. Wrapped in corrugated cardboard, then wrapped in layers of cling film, would have withstood a rain... Voir plus
Ordered via web site some oak square edged skirting, later informed that the held stock was not fit for purpose. My contact Mark was very helpful & friendly, he responded by arranging a new mill run,... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Timber2UDirect (T2UD) is the online trading arm of leading UK timber importer and trader Brooks Bros (UK) Ltd. With some sixty years sourcing and trading timbers from all corners of the world we are uniquely placed to offer real choices in timber. We specialise in Hardwood and Timber Cut To Size Specialist. We have 15 Species of Timber Available as well as stock of skirting, window board, cladding, decking and many more and deliver anywhere in the UK.
Coordonnées de contact
Lenton Lane, NG7 2PR, Nottingham, Royaume-Uni
- 01159931150
- enquiries@timber2udirect.co.uk
- www.timber2udirect.co.uk
4,7
Excellent
243 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service and good quality…
Excellent service and good quality materials. Will definitely order again from this company.
30 octobre 2023
Avis spontané
Great customer service and product
Great customer service and product. thank you for your help.
4 septembre 2023
Avis spontané
Excellent product delivered quicker…
Excellent product delivered quicker than expected.
4 octobre 2023
Had a delivery of cedar
Had a delivery of cedar. A no where unfortunately of poor quality. My e mail detailing the issue was dealt with quickly and replacements where sent out.
29 septembre 2023
Good quality and fast delivery
27 septembre 2023
Exceptionally quick delivery
Exceptionally quick delivery. Top quality materials at a decent price.
25 septembre 2023
4 working days from order to delivery…
4 working days from order to delivery despite the web page saying 14 to 17 days.
Quality of wood is good.
Only thing missing was a notification that the wood was to be delivered and what date the delivery will be.
App and information good.
27 septembre 2023
Reasonable prices and good products
Reasonable prices and good products, there was a bit of a lack of delivery info, no contact beforehand, was just left outside I'm the rain.
25 septembre 2023
Fast delivery great product would…
Fast delivery great product would recommended to anyone to use this company
20 août 2023
Excellent service
Excellent service. Timber beam arrived very quickly. Fantastic quality.
Thanks
27 août 2023
Quite helpful
Quite helpful - these people answer the phone which is rare these days.
1 septembre 2023
Réponse de Timber2udirect
Dear Nick,
Thank you for your kind words, our team really appreciate the feedback. We strive to offer a great service and its rewarding when a customer really appreciates this.
Kind regards,
Timber 2U Direct
Great service
When you call - there is actually a very helpful skilled person on the other end - great service and quality product
1 septembre 2023
Réponse de Timber2udirect
Dear Paul,
WOW! Thank you for your amazing review! We pride ourselves on our service level and our staff are pleased to hear that you were able use their expertise to help with your order.
Spread the word!
Kind regards,
Timber 2U Direct
Quick dispatch
Ordered on Friday, delivery on Tuesday. Reasonable charge for delivery. Happy to use them again.
31 août 2023
Réponse de Timber2udirect
Dear Kevin,
Thank you for your review! Its great to hear you were impressed by our quick dispatch and delivery. We look forward to receiving your next order.
Spread the word!
Kind regards,
Timber 2U Direct
Réponse de Timber2udirect
Dear Roger,
Thank you for your review! We really appreciate the feedback and glad that you found our website nice and easy to use.
Spread the word!
Kind regards,
Timber 2U Direct
Great service
Great service. Ordered cedar battens and they were delivered promptly and were of great quality.
4 août 2023
Réponse de Timber2udirect
Dear Greaterscapes Landscaping,
Thank you for your review! We really appreciate the feedback and glad that you are pleased with our service and products.
Spread the word!
Kind regards,
Timber 2U Direct
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.