This is what customer service should be. Their next day delivery cutoff is 3pm. I phoned them at 3:10 and they said yes unfortunately DPD had picked up already, but told me Royal Mail hadn't been... Voir plus
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Lisez les avis des autres
Excellent servicee as always from these people. Help with identifying toilet parts and help choosing older obsolete valves 10/10 highly recommended got me out a few problems now.
I had been trying to find a replacement flush mechanism for my toilet which has an oval button push. Only toiletspares.co.uk seemed to be able to supply the correct one. Furthermore I had a very usefu... Voir plus
Excellent communication. Send an email explaining my problem with some photos and with in 10 minutes i got the reply back from steve. Being not a plumber or diy man my self Steve kept replying to my... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
WC Toilet Spares Cistern spare parts including spare toilet float valves and flush valves for toilets. B&Q toilets and part spares for toilet cisterns, Siamp, Derwent Macdee, Thomas Dudley, Wirquin, Torbeck
Coordonnées de contact
Wincham Lane, CW9 6GG, Wincham, Royaume-Uni
- 01606334122
- steve@toiletspares.co.uk
- www.toiletspares.co.uk
4,9
Excellent
3 k avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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Great service
Great service , if you email them with what you looking for and a photo they will get back to you within 5mins with the product that you are looking for . Thank you .joe
18 avril 2026
Excellent service
12 avril 2026
Great customer service
Great customer service. I had placed an order online for a specific spare part that I struggled to find elsewhere and about 15 minutes later the part was sent via royal mail. I received the tracking number and 3 days later it arrived. The lady on the phone was particulary helpful. Highly recommend dealing with them.
10 avril 2026
Avis spontané
Top quality spares and delivery.
The information on line was unambiguous regarding the size of the Ideal Standard close coupled toilet handle purchased. It fitted. The price was acceptable delivery was speedy and efficient and delivered within the time frame set by the Post Office. I would certainly recommend yourself as a company and you are at the top of my list for toilet spares.
3 avril 2026
Excellent
Great service was delighted to find the parts we needed and delivery was super quick!
31 mars 2026
Great Customer Service
Steve provided me with excellent advice to help me find a spare part for my faulty toilet flush mechanism. And at the weekend too.
29 mars 2026
Avis spontané
Exceptional Customer Service
I can’t say enough good things about Toilet Spares. After a year-long saga with my toilet, which included broken parts and failed attempts to fix it, I finally had a resolution thanks to Paula.
Initially, I couldn’t install the flushing mechanism I purchased, and it turned out the cables were too short due to a supplier change. Instead of leaving me frustrated, Toilet Spares went above and beyond: they arranged a video call to see the issue, liaised with the supplier, and ultimately sent me the proper cable at no extra cost.
In a world where good service is rare, they proved that great service still exists, especially when things go wrong. Thanks to them, I have a working toilet and genuine peace of mind. I’ll be coming back for any future parts!
26 mars 2026
Avis spontané
Quick accurate service
7 mars 2026
Great range of products and easy to…
Great range of products and easy to navigate web site .
7 mars 2026
Easy to navigate website and fast…
Easy to navigate website and fast delivery for parts that are hard to find elsewhere
28 février 2026
Poor after sales service was the experience I received
I ordered a repair toilet kit but there was another fault on the unit .I was unable to do the return the goods within the 14 day period and have had no response from the email sent to Steve .Will not be using this company on line again .No response only contact by email
15 février 2026
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