This is what customer service should be. Their next day delivery cutoff is 3pm. I phoned them at 3:10 and they said yes unfortunately DPD had picked up already, but told me Royal Mail hadn't been... Voir plus
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Lisez les avis des autres
Excellent servicee as always from these people. Help with identifying toilet parts and help choosing older obsolete valves 10/10 highly recommended got me out a few problems now.
I had been trying to find a replacement flush mechanism for my toilet which has an oval button push. Only toiletspares.co.uk seemed to be able to supply the correct one. Furthermore I had a very usefu... Voir plus
Excellent communication. Send an email explaining my problem with some photos and with in 10 minutes i got the reply back from steve. Being not a plumber or diy man my self Steve kept replying to my... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
WC Toilet Spares Cistern spare parts including spare toilet float valves and flush valves for toilets. B&Q toilets and part spares for toilet cisterns, Siamp, Derwent Macdee, Thomas Dudley, Wirquin, Torbeck
Coordonnées de contact
Wincham Lane, CW9 6GG, Wincham, Royaume-Uni
- 01606334122
- steve@toiletspares.co.uk
- www.toiletspares.co.uk
4,9
Excellent
3 k avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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15 year old hidden cistern toilet
15 year old hidden cistern toilet, no problem for ToiletSpares! The right part delivered promptly and much more economically than some some competitors.
24 avril 2026
Outstanding services
Prompt response to my enquiries, correct guidance, fast delivery!
I can’t ask for anything more! An outstanding company!!
19 juin 2026
Excellent service and outstanding…
Excellent service and outstanding advice. Despite an unusual order and international shipping, everything was completed 100% flawlessly and without any issues. Highly recommended! ⭐⭐⭐⭐⭐
13 juin 2026
Fantastic to deal with
Fantastic to deal with! Sent Steve a photo of a flush plate I was struggling to match, he came to me with an answer within about 10 minutes. Ordered and delivered in a couple of days. Would definitely use them in the future.
12 juin 2026
Great customer service
I had trouble sorting a flush replacement locally and tried a few places online. Toiletspares the only one to come back to me promptly. Correct new part sent out very quickly and downstairs toilet up and running again! Highly recommended.
10 juin 2026
Avis spontané
This is what customer service should…
This is what customer service should be.
Their next day delivery cutoff is 3pm. I phoned them at 3:10 and they said yes unfortunately DPD had picked up already, but told me Royal Mail hadn't been yet, so I rushed an order through for Royal Mail 24.
2 minutes later I get a call from the hero at toilet spares who was just double-checking that I hadn't missed something (my order was just for half a toilet valve). I didn't actually need the other part, but this was heroic attention to detail that might have saved my bacon.
10 juin 2026
Avis spontané
The part I required isn't suitable
The part I required isn't suitable. but that is due to Dudley Company, not this supply company. I did make enquiries and this was answered quickly and helpfully.
22 mai 2026
They were a good price I tried to get…
They were a good price I tried to get them a few places and couldn't and finally my cistern lid is back on.
17 mai 2026
Brilliant service and parts
Brilliant service and parts. The only problem was the p&p cost just as much as the parts, but that Royal mail for ya.
16 mai 2026
Quick delivery
Ordered a part for our back to wall toilet just going by the photo. Arrived in the post no problem 😉
9 mai 2026
Smooth ordering process
Smooth ordering process, website layout and information were good. Communication throughout my order and delivery process was also good.
3 mai 2026
The product was in stock and on time
The product was in stock and delivered on schedule. What more can you ask for.
28 avril 2026
The part I ordered was available and…
The part I ordered was available and delivered on time. Excellent service.
11 avril 2026
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