This is what customer service should be. Their next day delivery cutoff is 3pm. I phoned them at 3:10 and they said yes unfortunately DPD had picked up already, but told me Royal Mail hadn't been... Voir plus
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Lisez les avis des autres
Excellent servicee as always from these people. Help with identifying toilet parts and help choosing older obsolete valves 10/10 highly recommended got me out a few problems now.
I had been trying to find a replacement flush mechanism for my toilet which has an oval button push. Only toiletspares.co.uk seemed to be able to supply the correct one. Furthermore I had a very usefu... Voir plus
Excellent communication. Send an email explaining my problem with some photos and with in 10 minutes i got the reply back from steve. Being not a plumber or diy man my self Steve kept replying to my... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
WC Toilet Spares Cistern spare parts including spare toilet float valves and flush valves for toilets. B&Q toilets and part spares for toilet cisterns, Siamp, Derwent Macdee, Thomas Dudley, Wirquin, Torbeck
Coordonnées de contact
Wincham Lane, CW9 6GG, Wincham, Royaume-Uni
- 01606334122
- steve@toiletspares.co.uk
- www.toiletspares.co.uk
4,9
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Managed to find the exact part I needed,
Managed to find the exact part I needed, ordered and delivered with no problems at all. Great service!
3 décembre 2025
Genuinely exceptional service
One case where “exceptional service” is for once not hyperbole. The website is very helpful and well laid out, but the personal response is something else. Instant response to a query, out of normal business hours, and follow up with a video that demonstrated how to install the part without damaging it during removal and reinstalling! Considering I’m not a volume buyer, the attention shown is just incredible, and massively appreciated. Thank you so much- I’ll be buying my spares from you guys always.
22 novembre 2025
Fast delivery and we'll packaged
23 novembre 2025
Easy ordering and delivery as expected
Easy ordering. Paid for next day delivery and item delivered on time. Item exactly what I needed.
29 novembre 2025
VERY QUICK & PROMPT SERVICE.
19 novembre 2025
Excellent communication
Excellent communication. Send an email explaining my problem with some photos and with in 10 minutes i got the reply back from steve. Being not a plumber or diy man my self Steve kept replying to my messages and giving his suggestions promptly when needed . And i got the items delivered within 2 days. Highly recommend.
18 novembre 2025
Great advice and support from ToiletSpares
Great advice and support from ToiletSpares. I was able to obtain a replacement toilet flush plate to replace one that is no longer made. Competitive price and quick delivery too.
18 novembre 2025
Parts arrived in good time and were as…
Parts arrived in good time and were as expected
10 novembre 2025
Easy to order and next day delivery
3 novembre 2025
Schwab 187.1200 cistern…
Very good advice from staff on parts and method required to undertake Schwab wc cistern repair after emailing pictures of existing setup
14 novembre 2025
Efficiency is the buzz word
I have not known many companies as efficient as they are along with excellent customer service. From 1 simple photo they come up with the solution too my problem, that’s twice now in as many weeks
8 novembre 2025
Fast delivery, great customer service.
Fast delivery, perfect item and excellent customer service.
14 novembre 2025
Avis spontané
Wish all firms performed like this
Easy buying experience from buying to delivery ,arrived well packaged and quickly product done the job would definitely use again
4 novembre 2025
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