Item was delivered within just a few days and was packaged extremely well. Big fan of Rock Glass and only wish I could order actual replacement bowls from Rock Glass. I really wish you would change y... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I’m giving them 3 stars because when I order my MJ mini jig it came with a broken banger & they sent me a new (upgraded) banger no problem buuuutttt I soon found out they are selling the older model t... Voir plus
L'entreprise a répondu
Rude and unresponsive customer service. I never received my item due to their failure to deliver to the appropriate address. Instead of remedying the issue, they first ignored my emails and calls ,... Voir plus
Prompt delivery Quality merchandise Comparatively low price. I received what i ordered, but what I was actually looking for was a 25mm bucket that would fit into my Terp Ready setup. Caveat Emptor... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Toker Supply online head shop offers discreet FREE shipping on all orders! Shop the lowest prices on bongs, dab rigs, glass pipes, vaporizers, dab nails and more!
Coordonnées de contact
11721, Centerport, Etats-Unis
- support@tokersupply.com
- www.tokersupply.com
3,6
Moyen
276 avis
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Great Service
Great product, great price and great service correcting a shipping mistake.
19 novembre 2021
Worst service I’ve ever dealt with
Worst service I’ve ever dealt with, slow, cheap, inconsiderate are all words I can use to describe this company I will not be purchasing anything thing from toker supply.
8 octobre 2021
Réponse de Toker Supply ™
Hello,
We sincerely apologize for the challenges you've faced, and we appreciate your feedback. Your experience is not reflective of the level of service we strive to provide, and we understand the importance of addressing your concerns.
We take your feedback seriously, and we would like to investigate and address the specific issues you encountered. Could you please provide more details or reach out to us at support@tokersupply.com with your order information? We are committed to resolving any outstanding issues and ensuring your satisfaction.
Again, we apologize for any inconvenience, and we appreciate your understanding as we work to improve our services.
Best regards,
Toker Supply Support Team
Bought this as a birthday present
Bought this as a birthday present, and he loved it! Great quality, and used daily! The bubbler is both of our favorite item. Will definitely purchase again!
6 octobre 2021
$50 mystery box is ok, expedited shipping is a poor money grab
$50 mystery box items were acceptable but some of the small items are useless “value adders” like the microscopic grinder for instance.
Be sure to avoid faster shipping methods as I paid almost $100 for UPS express to ensure 2 day delivery however TS shipped via UPS ground which was only $15. Don’t charge me for a shipping method if you are not going to use it. Completely unethical and upon reaching out nothing was done to correct the over charge. Id highly recommend supporting local businesses if you can as much better value and service can be had.
6 octobre 2021
Réponse de Toker Supply ™
Hello,
We appreciate your feedback, and we're sorry to hear about your experience with the mystery box items and the shipping method discrepancy. Your satisfaction is important to us, and we apologize for any inconvenience caused.
Regarding the small items in the mystery box, we understand the importance of providing valuable items, and we'll take your feedback into consideration for future improvements.
Concerning the shipping issue, we apologize for the oversight and any confusion it may have caused. It's essential to us that our customers receive the service they expect. We will review our processes to prevent similar occurrences in the future.
If you have further concerns or if there's anything specific you would like us to address, please reach out to us at support@tokersupply.com with your order details, and we will do our best to assist you.
Thank you for bringing this to our attention, and we appreciate your understanding.
Best regards,
Toker Supply Support Team
Decent experience.
They had the items I desperately needed to replace a few key components, that was amazing. Sadly one of my pieces came slightly defective and there was nothing that could be done about it because I had used it, but that comes with the territory of smoking devices. All in all, I say they did a good job. My items came well packed and shipped quickly.
5 octobre 2021
Product shipped and arrived promptly
Product shipped and arrived promptly. But was cracked.
4 octobre 2021
Réponse de Toker Supply ™
Hello,
We're sorry to hear that your product arrived cracked. We understand the frustration and inconvenience this may have caused, and we apologize for any disappointment.
To address this issue, please contact our support team at support@tokersupply.com with your order details and include clear pictures of the damaged product. We will work swiftly to provide you with a suitable resolution, whether it involves a replacement or another solution to ensure your satisfaction.
Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve the issue promptly.
Best regards,
Toker Supply Support Team
Great service and highly recommended!!!
4 octobre 2021
Great Experience
Ordered a Bong from this website.....shipping was super discrete and very prompt. Excellent customer service and AMAZING quality products.
4 octobre 2021
very disappointed with your customer…
very disappointed with your customer service and your product. If your not willing to make this right what does that say about your company?
4 octobre 2021
Réponse de Toker Supply ™
Hello,
We sincerely apologize for any disappointment and frustration you've experienced with our customer service and product. Your satisfaction is of utmost importance to us, and we understand the significance of addressing and resolving your concerns.
To better assist you, please reach out to our support team at support@tokersupply.com with detailed information about the issue, including your order details and specific concerns. We are committed to making things right and appreciate your feedback as we work to improve our services.
Thank you for bringing this to our attention, and we look forward to the opportunity to address and resolve your concerns.
Best regards,
Toker Supply Support Team
Exactly what I wanted simple efficient…
Exactly what I wanted simple efficient and easy to clean inexpensive so it's cheap to replace. Smokes nice, like the shotgun.
6 septembre 2021
As promised
Received my items, as promised. Quality titanium and quartz. Can't complain.
1 septembre 2021
Shipping was faster than I had…
Shipping was faster than I had anticipated! Good quality glass at a reasonable price as well.
9 août 2021
Took forever to receive my shipment
Took forever to receive my shipment. And still haven’t received it..
5 août 2021
Réponse de Toker Supply ™
Hello! That doesn't sound right all orders ship next day unless order on a weekend then they ship first thing Monday morning. Please email us support@tokersupply.com with your order number! Thank you!
Smooth transaction
The item I ordered was exactly as described on the web site, which was easy to navigate. Smooth transaction, discreet and timely shipping earns all 5 stars from me.
3 août 2021
Réponse de Toker Supply ™
So happy to hear that, thank you for shopping with us! :)
Great piece ! Fats shipping
Great piece !! Fast shipping.. I only give 4 stars because it was supposed to come with a bowl piece AND a quartz nail.. didn’t receive the bowl
28 juillet 2021
Great. But small.
speedy discreet delivery and I liked the product. I couldn’t find any other honeycomb pipes so I got this one and it’s perfectly fine. I just wish it would’ve been bigger in circumference.
9 juillet 2021
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