Honestly, great exchange with unique features. Their development team are great. I've received great support from them and many times helped me to solve my problems. I like the indicators they've put... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
As a UK resident, Toobit has been the most frustrating Crypto exchange I have ever used. My main reason for opening the account, was a referral from Coin Bureau, which I subscribe to & watch Guy & Nic... Voir plus
L'entreprise a répondu
I registered an account with Toobit, passed full KYC, and deposited $4600 USDT. After trading, my balance grew to around $6000. The platform later restricted my account, allowing me to w... Voir plus
L'entreprise a répondu
A good app everything works fine my only problem is unfortunately a rather big problem the SMS Verification code you need to withdraw your crypto doesn't send to my phone this problem. Only star... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Toobit
Écrit par l'entreprise
Toobit is an award-winning global cryptocurrency platform and derivatives exchange built for traders of all levels. With a strong presence across Turkey, Poland, Italy, Portugal, and expanding regions in Europe, MENA, and LATAM, Toobit is connecting global communities through accessible crypto solutions.
Backed by over $30 billion in daily trading volume and trusted by more than 4 million active users, Toobit ranks among the top 7 crypto exchanges on CoinMarketCap.
Toobit ensures client safety with its proprietary Bee-Safe Technology, a multi-layered system combining hardware encryption, AI-driven risk controls, and continuous auditing. Its real-time Proof of Reserves also allows users to verify that their assets are securely held and fully backed 1:1 at all times.
We offer a comprehensive trading experience with:
- 1,000+ trading pairs
- Spot and derivatives trading
- Copy trading and grid bots
- Up to 200x leverage
- Seamless performance and 24/7 multilingual support
Recent awards and recognition:
- Digital Asset Derivatives Platform of the Year – Hedgeweek Global Digital Assets Awards 2025
- Best Crypto Exchange MENA 2025 – World Business Outlook Awards
- Best New Cryptocurrency Exchange and Best for Derivatives – 2025 WeMoney Cryptocurrency Awards
Join us and discover the future of crypto trading.
Coordonnées de contact
Îles Caïmans
- support@toobit.com
- www.toobit.com
2,9
Moyen
116 avis
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A répondu à 73 % de ses avis négatifs
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Several time i deposited money but the…
Several time i deposited money but the stole it and it doesn't show in my profile.
Avoid th scam
16 mars 2025
Avis spontané
Réponse de Toobit
We're sorry to hear that and apologize for where we fell short.
We value your feedback and want to address your concerns to improve. Please reach out directly or email us at support@toobit.com so we can make things right.
Very disloyal to there customers and…
Very disloyal to there customers and even have no desire to send my money back to me
2 juillet 2024
Avis spontané
Réponse de Toobit
We're sorry to hear that and apologize for where we fell short.
We value your feedback and want to address your concerns to improve. Please reach out directly or email us at support@toobit.com so we can make things right.
I deposit money and they don’t give it…
I deposit money and they don’t give it back
17 janvier 2025
Avis spontané
Réponse de Toobit
Hi there Leopold! Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that your experience did not meet your expectations.
We are committed to understanding what happened and making things right. To help us investigate this for you, could you please provide a few more details about your experience? Was there any specific issue that you were facing?
If you're having trouble claiming your bonuses, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!
Scammer exchange, 50k $ stolen
They decided to freeze my account because I had a lucky day and made a big profit.
I can't login to my account and see my money, my transaction and how much fund they steal me, but at memory are more than 50k $!!!
I contacted them with several emails, zero reply or answers why my account was locked and how to solve the issue.
Also their online chat it is useless, they ghosted me after over 1 hours of waiting because I had 100 users waiting before me in queue!
Stay away from this scammer that stole your money if you make profit!
14 janvier 2025
Avis spontané
Réponse de Toobit
We're sorry to hear that and apologize for where we fell short.
We value your feedback and want to address your concerns to improve. Please reach out directly or email us at support@toobit.com so we can make things right.
This is completely scam.
This is completely scam.
I lost a lots of money for every traidi
3 janvier 2025
Avis spontané
Réponse de Toobit
We're sorry to hear that and apologize for where we fell short.
We value your feedback and want to address your concerns to improve. Please reach out directly or email us at support@toobit.com so we can make things right.
I was scammed and lost a big amount of…
I was scammed and lost a big amount of money because of this
18 décembre 2024
Avis spontané
Réponse de Toobit
Hi there Tania, thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that your experience did not meet your expectations.
We are committed to understanding what happened and making things right. To help us investigate this for you, could you please provide a few more details about your experience? Was there any specific issue that you were facing?
If you're having trouble claiming your bonuses, you can reach out to us directly at support@toobit.com so that we can investigate further. We're here to help!
Réponse de Toobit
We're sorry to hear that and apologize for where we fell short.
We value your feedback and want to address your concerns to improve. Please reach out directly or email us at support@toobit.com so we can make things right.
A good app everything works fine my…
A good app everything works fine my only problem is unfortunately a rather big problem the SMS Verification code you need to withdraw your crypto doesn't send to my phone this problem. Only started last week for some reason.
So now I can't withdraw my money.
I have tried to email them and no response.
I tried the live chat but again no response.
28 novembre 2024
Avis spontané
Réponse de Toobit
We are sorry to hear that you were not satisfied with your experience. We strive to provide the best service possible and we apologize if we fall short of your expectations. We would like to hear more about your concerns so that we can address them and improve our services. Please feel free to contact us directly or send to support@toobit.com so that we can make things right for you.
Thanks for the support I got from this…
Thanks for the support I got from this platform. The educational tools and fast execution is wonderful. Nice and wonderful customer service. 100 percent.
27 novembre 2024
Avis spontané
Réponse de Toobit
Thank you so much for your kind words! We're thrilled to hear that you're enjoying our educational tools, fast execution, and customer service. Providing a positive experience for our users is our top priority, and we're happy to know we've met your expectations. If you ever need any further assistance or have any questions, please feel free to reach out. We're here to support you every step of the way!
Nice app to trade very fast and swift
Nice app to trade very fast and swift
19 novembre 2024
Avis spontané
Réponse de Toobit
Dear user, thanks for choosing Toobit. Toobit is a user-friendly platform. Please send an email to support@toobit.com if you need any assistance. Enjoy trading on Toobit.
user’s experience
The app is really interested in user’s experience and always updates the users about new features that gets added
26 novembre 2024
Avis spontané
Réponse de Toobit
Welcome to Toobit! We're here to support you every step of the way on your trading journey. If you have any concerns or need help, our dedicated support team is ready to assist you.
Terrible exchange
Terrible exchange, keep away from it.
1- Some market stickers get stuck and not update for hours.
2- Their derivatives account doesn't work. You close a position at Market Order with profit, and it closes the position without it. Imagine how you will feel when u go through the stress of leverage and find out your profit was reduced by 90% or so.
3- Their CS barely works, when it does, agents can't help, and they will always tell you a team in looking into it. Also they take ages to reply, and If you go away cuz they are taking to long, it closes the conversation because you haven't said anything for some time.
How could services like that be allowed at all? There should be regulation about such poor service.
16 novembre 2024
Avis spontané
Réponse de Toobit
Thanks for your effective suggestion, for your case
1. Please describe the ticker for tokens, we will feedback and check it.
2. For your information security, pls send your detailed information to support@toobit.com，Cs team will locate your issue soon.
3. We have 24h online service. They try their best to answer each user's questions timely. While, sometimes the user may wait a bit for a large number of users' inquiries. Thanks for your understanding.
How can I get my money back
How can I get my money back, This app is a scam?
13 novembre 2024
Avis spontané
Réponse de Toobit
For your business related issues, you can send email to our Cs team: support@toobit.com , we will follow your case soon.
Réponse de Toobit
Could you share more details with us about your business related issues, then we can help to check it
scam they don't value the money of…
scam they don't value the money of costumer, at first ok but scam pala.. they don't refund your money they said that finished the task first.. pls refund our money
5 novembre 2024
Avis spontané
Réponse de Toobit
Sorry for the bad experience. If you complete the tasks, then you will get the corresponding rewards. Or you can send mail to our team: support@toobit.com , our cs team will follow it when you describe it more detail.
Hello
Hello, according to my long experience, you don't value your customers at all, you don't have a good support to answer, you reply very late and you postpone everything for later, the financial and mental conditions of the customers don't matter to you. I have received my money for 11 days now because it is from an Iranian exchange. After the deposit, you blocked it and you didn't get a correct answer at all. I'm really sorry for the person who introduced Toobit exchange to me. I worked with Bingx exchange for two years, and there was not the slightest problem.
1 novembre 2024
Réponse de Toobit
If you don't mind, you can provide your email address and we will let the customer service department contact you first to solve your business related issues.
I haven't got any response from your…
I haven't got any response from your customer service. I need my money back.
29 octobre 2024
Avis spontané
Réponse de Toobit
If you don't mind, you can provide your email address and we will let the customer service department contact you first to solve your business problems.
SCAM
At first they will invite you to like SHEIN product for reviews, 3 successfull heart react they will pay you 100 peso, then next task will trade you to 900 peso, untill it comes to 12,500 and so on..
It happen that i am in the last order task, and i don't have enough money to trade more, but my manager insist to finish the third order. I drown to debt now, and i trade my little savings, and now i am in debt. I thought it was good at first, but i fall to the trick of the manager and finance!
29 octobre 2024
Avis spontané
Réponse de Toobit
We are felt deep sorry to hear that news. Please take care your personal information in case other people get your secrecy.
https://support.toobit.com/hc/en-us/articles/18895122846105-Important-Security-Announcement-Avoid-Phishing-Sites-and-Trade-Safely
Please be carefully guys.They dont add my deposite. No answer from support
Please be carefully guys.
I have deposit but they still did not add to my acc .
I write 4 times to customer support but they did not answer.
I check the adress movements which ı send.they move to coins to another wallet.
Hopefully they will add assents to my acc.
If not ıt will be big scam.ı am very sad.
god bless christians.
28 octobre 2024
Avis spontané
Réponse de Toobit
Sorry to give you the bad experience, if you meet any business related issues, please contact support@toobit.com, we will check your deposit issue ASAP
Terrible
Lost money due to a major platform flaw. My ETH/USDT Futures Grid Bot was closed by Toobit with an 'error,' selling my ETH at a completely fictional price of $2000 when the actual market price was $2350. Even if the price had dropped to $2000, I would have been nowhere near liquidation.
Support was unresponsive: No Apologies, no compensation, no communication. I tried to reach them for 10 days, nothing. I will never trust toobit with my money again
10/24 EDIT: this is a reply to toobit on trustpilot : I have tried to contact you several times already on that email. You never reply. I still haven’t received any news from your part. I sent a new email today.
10/28 EDIT 2 : TOOBIT finally replied by email because of my review on Trustpilot. They said they will only give me a 'trading voucher' on the condition that I delete my review. This is blackmail. And not even a real compensation. So no and goodbye to this scam
04/11 EDIT 3 : Toobit now Marked this as "resolved", which is simply not true. They have done nothing to help.
12 octobre 2024
Avis spontané
Réponse de Toobit
Dear user, sorry for the inconvenience. The problem you've mentioned already got solved. Thanks for your feedback.
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