TopflightAvis 

1 889
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Topflight looked after my Holiday to Sorrento staying at the Bristol Hotel. We were so glad to be part of topflight as they looked after us with tour recommendations for shops restaurants and you c... Voir plus

Noté 5 sur 5 étoiles

We had a wonderful holiday in Puglia which was made extra special by our brilliant leader Stefano. He was kind, considerate, knowledgeable and always there to help each individual as required. He has... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Lake Garda guided tour was a great choice. Accommodation was excellent. Guides were friendly and informative. Booked tours were well organised. Only issue was length of time the transfer took. Too m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Topflight reps were at airport and hotels. Its great peace of mind when you travel with kids & want to switch off in terms of working out where to go/ what to do etc. Topflight offers all u need when... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vacances & voyages

Informations provenant de diverses sources externes

We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 889)

283 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Topflight looked Beautiful Sorrento after my Holiday to…

Topflight looked after my Holiday to Sorrento staying at the Bristol Hotel.
We were so glad to be part of topflight as they looked after us with tour recommendations for shops restaurants and you could ring them anytime.
The tours were amazing and well organised.
Thanks Lorna Lynsey and Wendy

6 juillet 2026
Noté 5 sur 5 étoiles

Efficiency

Efficiency and friendly helpful staff at the other end of the phone.

2 juillet 2026
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Réponse de Topflight

Thank you for your kind feedback.

We appreciate you highlighting the teams efforts and for taking the time to send us this lovely 5 star review.

Thank you again!

Amy.

Noté 5 sur 5 étoiles

Super holiday

Well organised holiday from start to finish. Great communication at all times.

2 juillet 2026
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Réponse de Topflight

Thank you for your kind feedback!

We are thrilled to hear the holiday went so well and thank you for taking the time to send us your comments.

We do hope to welcome you back again in the near future.

Kind regards,

Amy.

Noté 3 sur 5 étoiles

Destination really lovely Milan-Stesa

Destination really lovely Milan-Stesa
Disappointed that there was no TOPFLIGHT rep service as per previous trips . The local representative was extremely friendly and helpful, however, slightly inexperienced.
Topflights pre tour information very limited regarding duration of trips, start times,
Different hotel for dining in and another hotel location for access to swimming pool. Non of this information was provided prior to departure.

23 juin 2026
Noté 4 sur 5 étoiles

Lovely area,great trips with excellent…

Lovely area,great trips with excellent guides. 14 June to 21 Booking was quite easy despite no printing of boarding tickets.Topflight staff were excellent.

30 juin 2026
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Réponse de Topflight

Thank you for your kind feedback.

We are thrilled you had an excellent holiday with us and thank you for your special mention of the Topflight team.

We hope to welcome you back again in the future.

Kind regards,

Amy.

Noté 2 sur 5 étoiles

The hotel was equivalent to faulty…

The hotel was equivalent to faulty towers a bar with no bar staff clients gave up after waiting 30minutes manager indifferent certainly didn’t oblige behind the bar air conditioning not adaquate despite getting them to the room twice and despite cleaning no improvement no solution poor English

29 juin 2026
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Réponse de Topflight

Thank you for taking the time to share your valuable feedback.

We're sorry to hear that your experience at the hotel fell short of your expectations, particularly regarding the bar service, air conditioning and overall level of service.

We'll be sharing your comments with our team and hotel partner for immediate review, as this isn't the standard we aim to provide.

If you'd like to discuss your experience further, please don't hesitate to get in touch with our Customer Service team, who will be happy to assist: customerservices@topflight.ie

We appreciate you bringing these issues to our attention. Feedback like this helps us identify where improvements are needed and we'll ensure your comments are taken on board as part of our ongoing review process.

Thank you again for your feedback. We do hope we'll have the opportunity to welcome you back in the future and provide you with a far better experience.

Kind regards.

Amy.

Noté 5 sur 5 étoiles

Sorrento trip

The Topflight reps ensured our holiday ran smoothly
from start to finish.

29 juin 2026
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Réponse de Topflight

Thank you for your kind feedback!

We hope to welcome you back in the future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

All good

All good, pleased to support a local yet national company

29 juin 2026
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Réponse de Topflight

Thank you very much for your 5 star review and kind words.

We do hope to welcome you back on a Topflight holiday soon.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

From start to finish our whole…

From start to finish our whole experience was brilliant. We had an amazing time at bella italta and would highly recommend our family and friends to use topflight

29 juin 2026
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Réponse de Topflight

Thank you for your kind feedback!

We're thrilled you had such a wonderful holiday from start to finish at Bella Italia. Comments like yours mean so much to our team and inspire us to keep delivering the best possible holiday experience.

We hope to welcome you back again!

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Topflight reps were at airport and…

Topflight reps were at airport and hotels. Its great peace of mind when you travel with kids & want to switch off in terms of working out where to go/ what to do etc. Topflight offers all u need when from moment u embark on trip right up until u board to go home, which allows you to switch off & enjoy the break! If your looking for a stress free holiday then look no further!

20 juin 2026
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Réponse de Topflight

Thank you for your kind feedback!

We're so pleased to hear our team helped make your family holiday stress-free from start to finish. It means so much to know you could relax and simply enjoy your time away.

We hope to welcome you back again soon!

Kind regards.

Amy.

Noté 5 sur 5 étoiles

From the time we landed in Italy our…

From the time we landed in Italy our holiday ran seamlessly. The resort managers were extremely helpful and so informative about everything. I would 100% recommend them to anyone. Transfers accomodation, tours were all excellent thanks to the wonderful team we met.

27 juin 2026
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Réponse de Topflight

Thank you so much for your lovely review!

We're delighted to hear everything ran so smoothly from the moment you arrived and that our resort
managers helped make your holiday so enjoyable.

Your kind comments means the world to us and we hope to welcome you back again soon!

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Amazing trip to the Dolomites and Alps

It was everything really. Our guide, Claudia was just brilliant, the hotel was lovely, our fellow travellers were a fantastic bunch of people and the trip to the Dolomites and Alps could not have been better. If you want to explore this beautiful part of the world I can’t think of a better way.

9 juin 2026
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Réponse de Topflight

Thank you so much for your wonderful feedback!

We're delighted to hear that Claudia, the hotel, your fellow travellers and the lovely scenery all came together to make your trip so special.
The Dolomites and Alps really are an incredible destination and we're thrilled you enjoyed exploring them with us.

We hope to welcome you on another adventure soon!

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Looked on line and had some queries

Looked on line and had some queries. Emailed and got a quick response. Phoned spoke to carol , and very informative and helpful. Booked holiday ! Seamless

25 juin 2026
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Réponse de Topflight

Thank you so much for your lovely review!

We're delighted to hear you found the booking process so straightforward. We'll be sure to pass your kind words on to Carol, she'll be thrilled to know she was able to help.

We hope you have a lovely holiday when it comes around.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Superb Service

Superb escorted tour around the gorgeous Puglia region. We found places we’d never have found without our guide and learning the history and culture of each place. The accommodation was superb in a converted farmhouse with a pool. Included breakfast and dinner were very nice. Our tour guide Carmela was excellent and was informative with a great sense of humour.

23 juin 2026
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Réponse de Topflight

Thank you for your kind feedback!

We’re delighted to hear you had such a wonderful holiday with us and that Carmela helped make your trip so memorable. We'll be sure to pass on your lovely comments to her!

We hope to welcome you on another Topflight holiday again soon.

Kind regards,

Amy.

Noté 3 sur 5 étoiles

WE BOOKED BREAKFAST + EVENING MEAL DUE…

WE BOOKED BREAKFAST + EVENING MEAL DUE TO CHAOS IN KITCHEN WE WERE FORCED TO EAT OUT VERY DISPPOINTED AT THE ADDED EXPENCE, WONT HAPPEN AGAIN.

25 juin 2026
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Réponse de Topflight

Thank you for sharing your feedback.

We're sorry to hear that your meal arrangements didn't meet your expectations and that you felt you had to dine elsewhere.
We will be sharing your comments with our Product team and hotel partner for immediate review.

If you'd like to discuss your experience further, please get in touch with our Customer Service team, who will be happy to assist: customerservices@topflight.ie

Thank you again for taking the time to leave your review. Feedback like yours helps us improve the holidays and experiences we offer, and we truly appreciate you bringing this to our attention.

We hope to have the opportunity to welcome you back in the future for a much better experience.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

From the start to finish of our…

From the start to finish of our holiday,the Top-flight staff were so helpful and knowledgeable.
The made our holiday a stress free and enjoyable experience.
We would definitely recommend Top-flight to our friends and relatives.

22 juin 2026
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Réponse de Topflight

Thank you for such wonderful feedback!

We are delighted you had a super holiday with us and thank you for highlighting the teams efforts, we appreciate this greatly.

We hope to see you again in the future.

Kind regards.

Amy.

Noté 4 sur 5 étoiles

A very well organised holiday with a…

A very well organised holiday with a terrific and knowledgeable guide. The Hotel was slow to respond at first re service but got their act. together after a couple of days. The tours were great and it was great to have free time in the middle of the holiday.

15 juin 2026
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Réponse de Topflight

Thank you for taking the time to share your feedback. We're delighted to hear you enjoyed your holiday and that your guide helped make the experience so memorable with their knowledge and expertise.

We're also pleased you appreciated the balance of guided excursions and free time to explore at your own pace. We do, however, appreciate your comments regarding the hotel service at the beginning of your stay. Feedback like yours is invaluable and we'll be sure to share it with the hotel team as part of our ongoing reviews.

We hope to welcome you on another Topflight holiday soon!

Kind regards,

Amy.

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