Top Furniture Avis 

3 152
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

First time ordering from Top Furniture. Managed to find the perfect folding table and chairs. Placing order online was very easy. Items were shipped within a couple of days. Delivery arrived on time w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really pleased with the bar stools. The solid oak looks great, they feel sturdy and well made, and they’re perfect for our kitchen breakfast bar. Being fully assembled was a bonus. A special menti... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Received my delivery this morning Excellent service from Rob and Cai Items carefully delivered with zero damage The wardrobe and bedside tables are very sturdy and well made The wardrobe does r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered the Toulouse Large 3 over 4 chest of draws which was delivered today fully assembled. I’m really pleased with them and they look just as good as they do in the photos on their site. I... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

Country style painted and oak furniture both online and from its retail furniture shops in Kent & Staffordshire. Popular Toulouse painted range available in white, grey and black for both bedroom and living room. Most items "Fully Assembled" with FREE delivery to standard mainland postcodes. Nobody in the UK offers more choice of designs when it comes to oak tables, chairs, benches and stools.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 41 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(3 152)

994 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Bedroom bedside table came and wood was…

Bedroom bedside table came and wood was severely laminated, ply was coming off the side. Box was not damaged so must of been packed like that for delivery. We now have to wait for (we don't know how long) for a replacement. No offer of any refund, even partial. Damaged item is taking up space and not sure when it will be collected. Not impressed and wouldnt use them again.

3 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

What a fantastic couple of lads

What a fantastic couple of lads. Rob and cai were so helpful and polite and gave us advise on how to build the wardrobs. The furniture was very well packed and great quality. Definitely use them again 👍👌

3 septembre 2026
Avis spontané
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Réponse de Top Furniture

Dear Sarah

Thank you for your 5-star review; we are delighted you are happy with our furniture and find it great quality. We appreciate your kind feedback regarding the delivery.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

Probably to best vfm piece of furniture…

Probably to best vfm piece of furniture i have ever purchased, quality exceeded what was expected for the costs, customer care exceptional, enabling us to change order mid delivery & extremely well packaged and ease of assembly. If your looking for a good quality Table & chairs/bench look no further.

29 avril 2026
Avis spontané
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Réponse de Top Furniture

Dear Martin

Thank you for your 5* review; we are delighted to hear that you found our furniture to be great value for money and that it exceeded your expectations. We appreciate your kind feedback regarding our customer service.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

Oak tv unit.

Excellent, trouble free experience. Good quality unit, well packaged and good delivery service.

1 juin 2026
Avis spontané
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Réponse de Top Furniture

Dear Dave

Thank you for your 5-star review; we are pleased to hear that you are happy with the TV Unit and found it to be of great quality. We appreciate your kind feedback.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

Had a delivery today

Had a delivery today. The delivery guys Simon and Tony, were great. Placed my order for me, exactly where I wanted it. ( carrying it upstairs for me). They went above and beyond. Great service.

2 septembre 2026
Avis spontané
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Réponse de Top Furniture

Dear Reg

Thank you for sharing your 5-star review; we are pleased to hear the delivery went well. We appreciate your feedback regarding our delivery team.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

Top class delivery guys

Great furniture, very well packaged, but the thing i was most pleased with were the delivery guys - Rob and Cai. They were very polite, extremely careful and even took the items upstairs to the correct rooms. Cant thank them enough.

2 septembre 2026
Avis spontané
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Réponse de Top Furniture

Dear Chris

Thank you for your 5* review; we are delighted to hear that the furniture was well packaged. We appreciate your kind feedback regarding the delivery.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

No nonsense delivery -on time

No nonsense..polite and placed where I wanted to unpack my table..brilliant service ..delivered well within time window...thanks lads

2 septembre 2026
Avis spontané
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Réponse de Top Furniture

Dear Andy

Thank you for your 5* review. We are delighted to hear that the delivery went smoothly and found our service brilliant. We appreciate your kind feedback.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

My side board is beautiful

I received my furniture on time as organised, great service, this won't be the last piece of furniture that I buy, im wanting some wardrobes next, the quality is second to none , plenty of packaging, just an all round good experience

24 août 2026
Avis spontané
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Réponse de Top Furniture

Dear Tracey

Thank you for your 5* review; we are pleased to hear you are happy with your furniture and our service. We look forward to serving you again when your ready to purchase the wardrobes. We appreciate your kind feedback.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

No Problem

Had a problem with a carver chair. Rang and explained. Provided photographic evidence. They returned to me immediately advising that the chair would be replaced, no problem. Excellent service! Received delivery today and the original chair was taken away. Rob and Cal, the delivery team, were friendly, polite and helpful. They're a credit to Top Furniture. We'll done all!

2 septembre 2026
Avis spontané
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Réponse de Top Furniture

Dear Mary

Thank you for sharing your 5-star review. We are pleased to hear that the issue was resolved quickly and that you found our service excellent. We appreciate your kind feedback regarding the delivery.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

Andy & Matt

Furniture delivered on time,. carefully, professionaly and with a smile - great service from Andy & Matt, thank you!

2 septembre 2026
Avis spontané
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Réponse de Top Furniture

Dear Richard

Thank you for your 5-star review, we are pleased to hear that the delivery was on time and the delivery team were professional. We appreciate your feedback.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

Chairs arrived earlier than scheduled

Chairs arrived earlier than scheduled, delivery on time on the day, good quality chairs and as per product description

19 mai 2026
Avis spontané
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Réponse de Top Furniture

Dear Ed

Thank you for your 5-star review. We're glad the chairs arrived earlier than expected and that you find them to be of good quality and as described. We appreciate your feedback.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

Excellent furniture at a very competitive price

Excellent furniture at a very competitive price, solid and very well built and great quality. We ordered several pieces of lounge/dining furniture from Top Furniture, Dartford, having chosen them online. We visited the shop, and Carl was very knowledgeable and helpful in advising us. The furniture was delivered within a couple of weeks, and given the many weeks lead-in period that some suppliers need, this was an excellent timescale.
Simon and Tony, the delivery team, were very careful bringing the furniture in, placing it where it was to go, and making sure we were happy with everything. They were very polite, and were quick and efficient. The furniture was very well protected in cardboard boxes with all corner and edge protectors etc; I was astonished at how well-packed it all was.
I think that this furniture is excellent value; it would be difficult, probably impossible, to beat this quality at the price, and I doubt that some much-more expensive furniture would be better quality. Top Furniture are very approachable, offer great service, and I’ll definitely be buying from them again.

1 septembre 2026
Avis spontané
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Réponse de Top Furniture

Thank you for your excellent 5* review; we are pleased to hear that you find our furniture solid and well built, great quality and good prices and we are glad to hear you were able o visit our Dartford store. We appreciate your feedback regarding the delivery.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

Wonderful company

Wonderful company.

I ordered my furniture last year in view of getting renovations done before the end of the year but unfortunately things didn’t go to plan and I’ve not long been able to accept delivery.
Top Furniture were very understanding and held on to my order until I was ready to receive it.

On delivery there was an issue with one of the items but within just one phone call and 2 emails, the problem had been resolved very professionally and efficiently by Lucy.

The furniture looks lovely in my new lounge. Well worth the wait.
Thank you

24 août 2026
Avis spontané
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Réponse de Top Furniture

Thank you for sharing your wonder 5* review; we are pleased to hear that you are happy with your furniture and glad we could help by placing your order on hold until you were ready to accept the delivery. We are glad that the issue was resolved quickly and professional by our customer support team.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

Great communication

Great communication, quick delivery. Tony and Simon were very polite delivery drivers

1 septembre 2026
Avis spontané
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Réponse de Top Furniture

Dear Sophie

Thank you for your 5-star review. We are pleased to hear that the communication regarding the delivery was great and that the delivery went smoothly. We hope to serve you again soon.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

I ordered over the phone

I ordered over the phone, the girl was very helpful and gave me a rough estimate for delivery, I got a phone call earlier than the date, with a delivery day and on the day got a 2 hour slot. Very good service.

12 mai 2026
Avis spontané
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Réponse de Top Furniture

Dear Robert

Thank you for sharing your 5* review; we are pleased to hear that you found our service good and the delivery was sooner that expected. We appreciate your feedback.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

Great quality Nest of tables.

Great quality Nest of tables.
Fast delivery, I wished all companies were this good.
Would recommend

18 juin 2026
Avis spontané
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Réponse de Top Furniture

Dear Rickey

Thank you for your 5* review; we are pleased to hear that you are happy with the quality of the Nest of tables. We appreciate your feedback and recommendation.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

Would highly recommend

Would highly recommend. Delivery was very efficient by the deliver drivers Simon and Tony who took my quad wardrobe upstairs for me. There was a problem with the wardrobe when I unpacked it and I contacted customer services who were prompt in resolving the problem. That is all you can ask for with a company having a good aftercare service . As for the wardrobe I couldn’t be more pleased. It looks lovely in my spare bedroom. The quality is outstanding a solid unit. I will certainly be buying from them again.

17 août 2026
Avis spontané
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Réponse de Top Furniture

Thank you for your 5-star review; we are pleased to hear that you are happy with the wardrobe, and any problem was resolved quickly by our customer services team. We look forward to serving you again soon.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

Toulouse tv unit

Really solid tv unit , was called by top furniture with delivery day and time. The delivery drivers Rob and cai were polite and accommodating , placing the furniture in the room of my choice 😀

25 août 2026
Avis spontané
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Réponse de Top Furniture

Dear Joanne

Thank you for sharing your 5* review; we are delighted to hear that you are pleased with the TV unit and the delivery went smoothly. We appreciate your feedback.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

Excellent!

Excellent table, easy to put together and looks great. Delivery men were lovely and helpful. Definitely recommend.

28 août 2026
Avis spontané
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Réponse de Top Furniture

Dear Katharine

Thank you for your 5-star review; we are delighted to hear that you love the table and the delivery went well. We appreciate your recommendation.

Kind Regards
Top Furniture Customer Support

Noté 5 sur 5 étoiles

Beautiful well made furniture

We had a small problem with the wardrobe but the staff were fast and efficient . The wardrobe and bedside tables are beautifully made I would highly recommend. The delivery men were friendly would recommend

24 août 2026
Avis spontané
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Réponse de Top Furniture

Dear Mrs C Bland

Thank you for your 5* review; we are pleased to hear that you find the wardrobe and bedsides beautiful, and we are delighted to hear that the small issue was resolved quickly. We appreciate your kind feedback and recommendation.

Kind Regards
Top Furniture Customer Support

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