Absolutely awesome company to purchase from. The sales advisors are friendly and helpful. My watch also arrived and didn't fit my wrist this company shipped me some spare links straight away... Voir plus
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Trilogy sold my watch in the time frame given for the price they quoted. Being able to communicate with them via WhatsApp re status of sale was great. They kept me updated and replied in good time... Voir plus
L'entreprise a répondu
Fabulous service & immaculate watches. I bought a watch as a 21st birthday gift for someone very special and the whole experience was brilliant. The team were so helpful and really went the extra m... Voir plus
We had a great experience at Trilogy Jewellers. My dad and I had been searching for a specific watch for him for a while, and they had exactly what he wanted listed on their website. We visited to... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Based in Mayfair, Trilogy Jewellers is London’s home of luxury watches and bespoke jewellery. We’re the foremost experts in high-end jewellery, bringing some of the world’s most exclusive pieces to the UK at discount prices. Keeping you, the customer, happy is what gets us out of bed in the morning, and we can’t wait to introduce you to our world of rare watches made for the confident man and woman. Trilogy Jewellers has the connections in place to source ultra-rare timepieces that other jewellers can’t get their hands on - and we’re proud of that. Thanks to our position in the industry, we can usually source any watch within 24 hours. In fact, we love a challenge, and no matter how exclusive the piece you’re searching for may be, we’re confident we can make it yours. Our team knows this industry inside-out, and is set to become your trusted advisor. So, whether you’re searching for the next upgrade for your wrist or the next addition to your investment portfolio, we guide you towards those rare gems that hold maximum value to help you make an educated, balanced decision. Visit us in Mayfair, London, to experience our luxurious alcove in the heart of the city, or give us a call on 0203 929 8227 to speak to a member of our team. Tell us more about your timepiece goals, and leave it to us to get you there.
Coordonnées de contact
43 Davies Street, W1K 4LU, London, Royaume-Uni
- 020 3929 8227
- info@trilogyjewellers.com
- www.trilogyjewellers.com
4,8
Excellent
247 avis
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Ovi made the experience of buying my…
Ovi made the experience of buying my first watch seamless. I managed to find what I wanted from Trilogy at a good price with great customer service. Will definitely be back and recommend Trilogy and Ovi to my friends and family.
4 octobre 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you so much for your kind words Lee!
We're thrilled to hear that Ovi was able to make your first watch-buying experience a seamless one. We take pride in offering both great products and customer service, and it's wonderful to know you found exactly what you were looking for at a good price.
Your recommendation means the world to us, and we look forward to welcoming you back in the future!
If there's anything else we can assist with, don't hesitate to reach out.
Kind regards,
The Trilogy Team
Strongly recommend!
Frankie was a delight to work with. I knew absolutely nothing about watches and he walked me through my options at various price ranges. There is a very good chance that without his help and support I would have ended up with a lesser watch at a higher price. I cannot recommend Trilogy Jewellers highly enough!
23 septembre 2024
Réponse de Trilogy Jewellers
Thank you for your wonderful review Jillian! We're so pleased that your experience with us was positive!
We're more than happy to walk you through each step of the process, ensuring that you understand clearly and that we can answer any questions.
Your positive feedback means a lot to us, and we look forward to assisting you again in the future.
If you need anything else, don’t hesitate to reach out.
Kind regards,
The Trilogy Team
Great communication and fast delivery
9 septembre 2024
Réponse de Trilogy Jewellers
Thank you for your review Mark! We're glad to know that you were happy and satisfied with our communication and fast delivery!
Your positive feedback means a lot to us, and we look forward to assisting you again in the future.
If you need anything else, don’t hesitate to reach out.
Kind regards,
The Trilogy Team
Rishika provided an outstanding…
Rishika provided an outstanding experience when I visited her to sell a watch. From the moment I walked in, she was incredibly nice and welcoming, creating a comfortable atmosphere. Her communication throughout the process was clear and professional, ensuring I understood every step. What really stood out was how she made me feel like a valued customer, taking the time to assess the watch and offer a fair deal, all while being genuinely friendly. I left feeling satisfied with the experience and confident in her expertise. I highly recommend Rishika for anyone looking to buy or sell watches or jewellery.
18 septembre 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your wonderful feedback Emmanuel! We take pride in offering a welcoming environment and professional service to all our customers.
We're delighted to hear that Rishika made your experience smooth, transparent, and enjoyable. Ensuring that our customers feel valued and confident in their transactions is our top priority.
We truly appreciate your recommendation and look forward to serving you again or anyone you refer.
Thanks for choosing us!
Kind regards,
The Trilogy Team
100% recommendations
Ovi was helpful, supportive and on job, i was really happy with my purchase actually love it so does the mrs and will recommend these guys are top of the game.
14 septembre 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your fantastic feedback!
We're thrilled to hear that Ovi was so helpful and that you're happy with your purchase. It's always great to know that both you and your partner love it! We strive to be at the top of our game, and your recommendation means the world to us.
We look forward to helping you again in the future!
Kind regards,
The Trilogy Team
Very good delivery service
Very good delivery service. Holly was very helpful over the phone. Will defiantly be back for another purchase.
11 septembre 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you for taking the time to share your positive experience Erik!
We’re delighted to hear that our delivery service met your expectations and that Holly was able to assist you effectively over the phone. We take great pride in providing excellent customer service, and it’s wonderful to know it made a difference for you.
We look forward to welcoming you back for your next purchase. If you have any questions or need assistance in the future, please don’t hesitate to reach out.
Kind regards,
The Trilogy Team
Recently purchased a Rolex Deep Sea via…
Recently purchased a Rolex Deep Sea via website. The communication process was excellent, watch was as described and delivery process was seamless. I would highly reccomend this organisation in a sector with many dubious operators this team are obvioulsy operating to a high level of customer service and morals. Thanks for the honesty. Nick Atkinson
2 septembre 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you so much for your kind words Nick and thoughtful feedback! We’re thrilled to hear that your experience with us was so positive and that you are enjoying your Rolex Deep Sea. Ensuring clear communication, accurate descriptions, and a smooth delivery process are top priorities for us, so it’s wonderful to know we hit the mark.
Your recommendation means a lot to us, especially in an industry where trust and integrity are paramount. We truly appreciate your support and are grateful for the opportunity to serve you.
If you ever need anything in the future or have any questions, please don’t hesitate to reach out.
Kind regards,
The Trilogy Team
Very good service Rolex was as…
Very good service Rolex was as described and perfect, I did worry buying by post but no problem at all ...
29 août 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your wonderful feedback!
We're delighted to hear that your Rolex arrived just as described and that the process was smooth for you. We understand that buying by post can be a concern, so it's great to know everything went perfectly.
If you have any more questions or need assistance in the future, we're here to help. Enjoy your new watch!
Kind regards,
The Trilogy Team
Great customer service from Holly when…
Great customer service from Holly when purchasing my new watch, super helpful and quick responses will definitely use again 😊
19 août 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you so much for your kind words!
We're thrilled to hear that Holly provided you with great service and that you were happy with your new watch. Your positive feedback means a lot to us, and we look forward to assisting you again in the future.
If you need anything else, don’t hesitate to reach out.
Kind regards,
The Trilogy Team
We found Trilogy Very helpful and made…
We found Trilogy Very helpful and made the experience very enjoyable. We would recommend them to anyone looking for something special.
10 août 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your kind words Dean!
We’re glad to hear that Trilogy made your experience enjoyable. Your recommendation means a lot to us, and we’re thrilled that we could help you find something special.
We look forward to assisting you again!
Kind regards,
The Trilogy Team
Fabulous customer service
Fabulous customer service, nothing too much trouble. Made purchasing super easy and the product is gorgeous.
Would definitely recommend & hopefully I will purchase from them again in the future!
22 août 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you so much for your wonderful feedback Lauren! We're delighted to hear that you had such a positive experience and love the product.
It was our pleasure to assist you, and we appreciate your recommendation.
We look forward to serving you again in the future!
Kind regards,
The Trilogy Team
Pleasant transaction with Ovi
Pleasant transaction with Ovi, timely and without fuss. Many thanks.
19 août 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you so much for feedback James! We’re thrilled to hear that you had a great experience with Trilogy.
It’s wonderful to know that Ovi was able to provide you with excellent service.
We look forward to assisting you again in the future!
Kind regards,
The Trilogy Team
Great professional service from the…
Great professional service from the offset.
Payment received within minutes.
I will use again.
16 août 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you so much for your kind words Wayne! We're thrilled to hear that you had a great experience with our service and that the payment process was swift. We look forward to serving you again in the future!
Kind regards,
The Trilogy Team
Perfect customer service
Very easy and straightforward process to purchase my first Rolex. Holly and the team were great and attentive, I will definitely be buying through them in future.
14 août 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you so much for sharing your experience Sam!
We're thrilled to hear that your first Rolex purchase was easy and straightforward. Holly and the team pride themselves on providing attentive and top-notch service, and it's wonderful to know they made your experience a positive one.
We're excited to assist you with any future purchases and look forward to welcoming you back!
Kind regards,
The Trilogy Team
Exceptional service staff were amazing…
Exceptional service staff were amazing especially Holly who went above and beyond to ensure the watch was to my satisfaction, all in all a professional high standard across the board I would highly recommend trilogy
15 août 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your kind words Nicholas!
We're delighted to hear that you received exceptional service and that Holly, in particular, went above and beyond to ensure your satisfaction.
Providing a professional and high-standard experience is our top priority, and we're so glad we could meet your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Kind Regards,
The Trilogy Team
Very impressed
Very easy company to deal with, Holly and the team were great, great customer service, I would definitely use them again and would highly recommended them.
13 août 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your fantastic review Kevin!
We're delighted that Holly and the team provided you with such a positive experience. It’s wonderful to know that you found our company easy to deal with and that you received great customer service.
Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Kind regards,
The Trilogy Team
Great customer service
Great customer service by staff ovi and Rishika, very professional and made the buying process a pleasure
12 août 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you so much for your kind words Parvin!
We're thrilled to hear that Ovi and Rishika provided you with great customer service and made your buying experience enjoyable.
Your satisfaction is our top priority, and it's wonderful to know that our team was able to assist you so well. We appreciate your feedback and look forward to serving you again in the future!
Kind regards,
The Trilogy Team
Réponse de Trilogy Jewellers
Thank you for your positive feedback Michael! We're delighted to hear that you appreciated our service and knowledge.
Our team takes pride in being both friendly and well-informed, so it’s great to know that this shone through during your experience with us. We look forward to serving you again soon!
Kind regards,
The Trilogy Team
Thank you Holly
Holly managed the online purchase of a Rolex President extremely well, was very pleased with how everything progressed after I spoke with her regarding my purchase, & received watch next day.
25 juillet 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you for your kind words Joshua! We're delighted to hear that you had a great experience with Holly and found it to be a smooth process.
Your recommendation means a lot to us, and we look forward to serving you again in the future!
Kind regards,
The Trilogy Team
Great experience
Great experience with Trilogy who had a number of excellent pieces and the executives at the store were all very well informed and helpful. Special mention to Rishika who was communicative and professional throughout and helped facilitate a really smooth and no-nonsense process.
27 juillet 2024
Avis spontané
Réponse de Trilogy Jewellers
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Trilogy.
It’s wonderful to know that our team was able to provide you with excellent service and that the piece you found met your expectations.
We’re especially glad to hear that Rishika stood out with her professionalism and communication.
Your feedback motivates us to continue delivering top-notch service. We look forward to assisting you again in the future!
Kind regards,
The Trilogy Team
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