Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Snabb service o så fick/ska jag få tillbaka de pengar jag lagt ut för nytt batteri. Man kanske kan tycka att ni bör kolla att batteriet är fräscht o nytt innan ni sänder iväg den till köparen. Å... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Purchased a beautiful watch from you for my son but after two years the battery stopped. I took it to a local jeweler who then broke the hands of the watch trying to get to the battery. I then went to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Har nu ett helt gäng klockor från Triwa och än så länge så är jag väldigt nöjd med mina inköp. Alla inköp gjorda på Triwas egna hemsida. Väl paketerade och presenterade klockor. Snabba leveranser... Voir plus

Noté 4 sur 5 étoiles

Beställde en SSAB Fossil Free Steel på rea, mycket fin klocka, med tanken till vårat klimat till ett bra pris. Leveransen gick snabbt och smidigt, men klockan slutade att fungera efter 2 veckor. Konta... Voir plus

À propos de l'entreprise

  1. Horlogerie
  2. Bijouterie
  3. Magasin de lunettes de soleil

Écrit par l'entreprise

Watches have, for a long time, been associated with status and tradition. At TRIWA, an acronym for Transforming the Industry of Watches and accessories, we want to use the symbolic value and placement of the watch for something more relevant and create modern statement symbols instead of traditional status symbols. By designing watches with stories that transcend style, trends and status we hope to highlight important issues of our time. We are aware that we are not saving the world by making watches, but we like to think of ourselves as norm challengers and innovators in an industry that needs transforming. It’s time for change. We work with innovative materials, organizations and ambassadors that care about making the world a little better. We call this Time for Change. Designed in our creative studio in Stockholm, our collection of watches is designed to last, start conversations and tell stories. Welcome to the world of TRIWA.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

125 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Poor quality revealed

I’ve had a Triwa Klinga about 3.5 years. Loved it until the battery went out. I’ve replaced a lot of batteries over the years. Tried to and the back plate is 2/3 of the back and thin metal. Customer service said to take to a jeweler because the workings have to be held in place to replace the battery. Poor approach and not a sign of a quality watch. I don’t think I’ll buy another.

6 septembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Watch stopped after 7 months

I bought a Triwa Ruby Falken Mens watch in December 2019. It has stopped working and lasted seven months. Customer service advised me to go to a watch repairer and buy a new battery.

15 juin 2020
Avis spontané
Noté 2 sur 5 étoiles

3 out of 3 cases with clockworks stopping to work temporarily

I bought 3 TRIWA watches withing about 2 years and had problems with all 3. All of them stopped working for a while every now and then. When seeing the time is wrong the watches mostly worked again, sometimes they stopped and changing the time manually made them work again. With one the strap ripped after around 2 months, which is not covered by the warranty. I tried to replace the battery myself (again, not covered by warranty) to see if that helps, opened the lid, had to unscrew a cover because the battery was held in place (with every other watch I know you just take the lid off and the battery is accesable) and a few gears jumped out. Now its worthless, repairing is probaly not worth it either.
The remaining gears have to be pressed down tightly otherwise they dont rotate. So presumably its not the battery but bad clockworks that wear off fast. I never wore them doing sports or anything that would move or bump them...

1 avril 2020
Avis spontané
Noté 4 sur 5 étoiles

Great watch, great costumer service

Bought the watch for my husband as a present. Its been over 9 months, watch looks good, has minimalist style and my husband really like them. After 3 months when my husband took them for surfing (waterproof to 100m) is got some moisture inside the watch. We were traveling at that time so i contacted them, send pics how the moisture looks like and informed them im overseas for longer period of time. They found me service on the other side of the world (Melbourne, Australia) where they can have a look on it (it was still in warranty). They fixed the problem and I picked the watch when traveling around Melbourne. Great and quick solving problem with costumer service. Really appreciate it. So can highly recommend watch and the company as well.

25 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

TRIWA Falken Men’s Minimalist Dress Watch – Luxury Wrist Watches for Men, 38mm

The TRIWA Falken watch has a sleek, minimalist style. Even the packaging reflects this.

I bought this for my Scandinavian husband, who is very picky about watches, and he loved it, The leather strap feels substantial, and is made of organically tanned Swedish leather. The company also sells dozens of replacement straps in different widths, if you like to change up your style. The watch included the necessary tool in the box to change out the strap, too.

If you're looking for the typical, huge, clunky men's watch, this is not it. This one One caveat: the strap isn't super long, so if you have a huge wrist, this might not work for you.

28 décembre 2019
Avis spontané
Noté 1 sur 5 étoiles

The watch arrived as a gift

The watch arrived as a gift. Did not work. When opening the clock to replace the battery, it was Made in China. Poor quality. The mechanism in the hour costs 1 €, so not for recommendation. Too much money, no quality. One hand went off.

6 décembre 2019
Avis spontané
Noté 1 sur 5 étoiles

I bought a pair of sunglasses online

I bought a pair of sunglasses online. The lens was very dark. I returned it and I had to pay for shipping myself since they did not provide shipping labels. I never received a refund and never heard from customer service after repeated attempts to contact. Very poor customer service. World never buy from them.

26 septembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Total garbage. Better buy a Timex

The watches look wonderful of course. But maybe two or three months after getting one it stopped working. I no longer had my purchase receipt for the warranty, so I took it to a repair shop where they told me the case is sealed and it can't be fixed, not even the battery can be replaced! It's a shame that companies these days would still produce single-use products which will last a few months and then have to be thrown away.

20 septembre 2019
Avis spontané
Noté 1 sur 5 étoiles

i ordered Triwa Hu 39 through Indiegogo…

i ordered Triwa Hu 39 through Indiegogo campaign. It looked great on the paper, but when i received, i was very disapointed. All because of one detail. Hour hand is very short, ok, but what is very bad, it is thinner then minute hand. I have never seen anything like this on any watches. It sounds like small detail, but it looks terrible in flesh. I think, that it is some kind of law, that hour minute is thicker or the same (sometimes maybe) then minute hour. This is reason, why i can´t accept those watches at all, it looks so stupid.

8 mai 2019
Avis spontané
Noté 5 sur 5 étoiles

Grymma helt enkelt

Jag beställde hem ett par solglasögon (midnight klara), de var super snygga! Det var bra kvalite, stabila och hur fina som helst på. Paketet man fick hem var super fint och det säger en hel del plus att fodralet var väldigt fint designat. Allt känns helt välplanerat med alla deras detaljer som man inte alltid tänker på. Leveransen är kort och smidig. Kundtjänsten var super! Jag rekomenderar starkt!

4 février 2019
Avis spontané
Noté 5 sur 5 étoiles

Purchased my watch online 6th may and…

Purchased my watch online 6th may and arrived 10th may and as the watch came from Sweden to the UK i'm 5 star pleased with the service. The watch looks awesome great quality for the price. Love it

10 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

Got a triwa supanevil as a present …

Got a triwa supanevil as a present about 5 years ago. Nothing to complain. Looks great, good quality and long battery lifetime. My daughter dropped it accidently and the glass broke on the edge because it fell hard on a solid ground. Got great feedback and triwa repaired it fast and at a reasonable price. Great experiences and top watches! Keep up the good work!

10 janvier 2018
Avis spontané
Noté 5 sur 5 étoiles

Great stuff!

I really like this stuff. The coolest design of watches and sunglasses. Excellent quality as well!

13 mai 2016
Avis spontané
Noté 2 sur 5 étoiles

Skuffelse

Jeg har købt i alt 3 ure igennem triwa.com og altid været meget tilfreds med ur,levering og hurtig svar på mail.

Efter 2 år knækker den ene rem, hvilket jo kan ske når man flittigt bruger uret. Jeg bestiller en ny rem og får det også hurtigt. Sendt som brev.
Remmen er ikke den som jeg alligevel vil have og sender retur. Jeg sender mail til triwa og spørger om jeg skal sende som brev eller pakke. Jeg får at vide at jeg skal sende som brev.
Dette gør jeg.
Efter en uge kontakter jeg dem igen og spørger om de har modtaget det. Det har de ikke. Jeg får at vide at jeg skal sende track and trace nummer. Skriver at jeg ikke har sendt som pakke da jeg får at vide at jeg skal sende som brev. Intet svar.
Skriver igen. Intet svar.
Skriver endnu engang og sender mailudvekslingen. Intet svar.
Tænker at det må være pga jul, men da jeg har en ven som skriver til triwa fra anden mail og får svar under 1 døgn efter, føler jeg mig ret dårlig behandlet.
Jeg har nu sendt endnu en mail og er spændt på om jeg overhovedet får svar på den.
Det er utrolig skuffende.

29 décembre 2015
Avis spontané
Noté 5 sur 5 étoiles

Snabb leverans fina klockor, bra upplevelse

Har nu ett helt gäng klockor från Triwa och än så länge så är jag väldigt nöjd med mina inköp. Alla inköp gjorda på Triwas egna hemsida.
Väl paketerade och presenterade klockor.
Snabba leveranser av klockorna max 3 dagar.
Har ännu inte haft något problem med klockorna så än så länge bara positiva upplevelser.

6 octobre 2015
Avis spontané

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