Tyne Tunnels Avis 

3 735
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Honestly the young man i spoke to was very patient with me as I was having trouble with my phone . He was very thoughtful and polite during our conversation, a wonderful employee in my opinion.

L'entreprise a répondu

Noté 5 sur 5 étoiles

My renewal application for travel exemption was very quick and easy,TT2 staff were very quick keeping me updated on my travel application. Thank you TT2 Team

L'entreprise a répondu

Noté 5 sur 5 étoiles

An easy process adding my new blue badge to a different car. Deleting my old car was easy had no issues at all. Also a quick reply to my application.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Application by phone was easy once all required details were assembled. Personal chat with Rory was a great help too. I had difficulty doing this on the PC

L'entreprise a répondu

À propos de l'entreprise

  1. Aire d'autoroute

Écrit par l'entreprise

TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 81 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(3 735)

596 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Prompt efficient service.

Prompt efficient service.

6 mai 2026
Avis spontané
Logo de Tyne Tunnels

Réponse de Tyne Tunnels

Hi Deborah,

Thank you for you review. Our team is always working hard to provide an efficient service.

TT2 Customer Experience Team

Noté 5 sur 5 étoiles

Quick and easy

6 mai 2026
Avis spontané
Logo de Tyne Tunnels

Réponse de Tyne Tunnels

Hi Sid,

Thank you for your review. We are pleased to hear you found your exemption application process quick and easy.

TT2 Customer Experience Team

Noté 5 sur 5 étoiles

A user friendly application form and…

A user friendly application form and good instructions. Communication with TT2 is very easy and helpful.

6 mai 2026
Avis spontané
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Réponse de Tyne Tunnels

Hi Mr Hadawi,

We appreciate your review. It is great to hear you found your exemption application process easy. Our team is always working hard to provide a helpful service.

TT2 Customer Experience Team

Noté 5 sur 5 étoiles

Excellent service ,

Excellent service ,phoned twice about my renewal and both members of staff talked me through the application form renewal process.

,

5 mai 2026
Avis spontané
Logo de Tyne Tunnels

Réponse de Tyne Tunnels

Hi Brian,

Thank you for your review. We are pleased to hear our team was able to assist you with your exemption renewal application. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Noté 5 sur 5 étoiles

First Class Service

A very easy to use website.
Helpful hints and tips to get you through every stage and staff at the end of a phone line if you really get stuck.
A rapid response and notifications of every step.
An all round first class service.

5 mai 2026
Avis spontané
Logo de Tyne Tunnels

Réponse de Tyne Tunnels

Hi Mike,

We appreciate your review. It is great to hear you found our website easy to navigate. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Noté 1 sur 5 étoiles

We live in a time of Tyrants who will…

We live in a time of Tyrants who will do what ever they can to fine you.
Why no toll booths? why no automated payment options. other countries charge toll automatically, but in the great British Islands, how would they fine you if paid at a booth on the day, or charged automatically. No reminders, if you forget fine you... Thugs, earn millions in fines, yet the country is broke, the roads are a joke...

2 mai 2026
Avis spontané
Logo de Tyne Tunnels

Réponse de Tyne Tunnels

Hi Talib,

We are sorry to hear about your experience. The toll booths were removed in November 2021 to allow for open road tolling. This has brought many benefits and increased usage of the Tyne Tunnels. We offer a wide variety of methods to pay toll, including automated payment options when using a Pre-Paid Account.

Please find more ways to pay toll via this link https://www.tt2.co.uk/how-do-you-want-to-pay/

The Tyne Tunnels have one of the lowest non-compliance rate in the UK.

TT2 Customer Experience Team

Noté 5 sur 5 étoiles

Very prompt renewal

Very prompt renewal, thank you.

29 avril 2026
Avis spontané
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Réponse de Tyne Tunnels

Hi Helen,

We appreciate your review. It is great to hear you found your exemption renewal process prompt.

TT2 Customer Experience Team

Noté 5 sur 5 étoiles

Couldn’t have been any easier to make…

Couldn’t have been any easier to make the application. Response certainly a lot faster than 14 days indicated.

30 avril 2026
Avis spontané
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Réponse de Tyne Tunnels

Hi Jennifer,

Thank you for your review. We are pleased to hear you found your exemption application easy to complete. Our team is always working hard to provide a quick service.

TT2 Customer Experience Team

Noté 5 sur 5 étoiles

Well done TT2

I found the staff at TT2 very helpful with my exemption account. They guided me through the procedure to renew my blue badge exemption. Thank you all.
Mrs Heather Robertson.

30 avril 2026
Avis spontané
Logo de Tyne Tunnels

Réponse de Tyne Tunnels

Hi Heather,

Thank you for your review. We are pleased to hear our team was able to assist you with your exemption renewal application. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Noté 5 sur 5 étoiles

Great service with easy to navigate…

Great service with easy to navigate website and friendly staff.

30 avril 2026
Avis spontané
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Réponse de Tyne Tunnels

Hello,

Thank you for your review. We are pleased to hear you found our website easy to navigate. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Noté 5 sur 5 étoiles

Super fast and easy to use :)

30 avril 2026
Avis spontané
Logo de Tyne Tunnels

Réponse de Tyne Tunnels

Hi Emma,

We appreciate your review. Our team is always working hard to provide a quick and easy service.

TT2 Customer Experience Team

Noté 5 sur 5 étoiles

TT2 are always so helpful

TT2 are always so helpful, supportive and efficient. I wish all British service-providers could follow their example…

30 avril 2026
Avis spontané
Logo de Tyne Tunnels

Réponse de Tyne Tunnels

Hello,

Thank you for your review. We are happy to hear our team was able to assist you with your enquiry. Our team is always working hard to provide an efficient service.

TT2 Customer Experience Team

Noté 5 sur 5 étoiles

As a first time user and we were using…

As a first time user and we were using a rental there was a bit of mix up with payment but customer support helped us sort it all out.
Thank you

3 avril 2026
Avis spontané
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Réponse de Tyne Tunnels

Hi Amanda,

We appreciate your review. It is great to hear our team was able to
assist you with your enquiry.

TT2 Customer Experience Team

Noté 5 sur 5 étoiles

Send off all necessary documents and…

Send off all necessary documents and messaged back promptly

28 avril 2026
Avis spontané
Logo de Tyne Tunnels

Réponse de Tyne Tunnels

Hi Malcolm,

Thank you for your review. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Noté 5 sur 5 étoiles

So straitfoward easy pysy

So straitfoward easy pysy. The phone call i made with an enquiry was handled soooo well the guy on the phone was super efficient. Thank you

29 avril 2026
Avis spontané
Logo de Tyne Tunnels

Réponse de Tyne Tunnels

Hello,

Thank you for your review. We are pleased to hear you found your exemption application process easy. Our team is always working hard to provide an efficient service.

TT2 Customer Experience Team

Noté 5 sur 5 étoiles

Tt2 exemptions

I suddenly became aware that I could get an exemption of the tt2 tolls due to my disability and having a blue badge, I applied and today have been accepted, no fuss no bother

29 avril 2026
Avis spontané
Logo de Tyne Tunnels

Réponse de Tyne Tunnels

Hello,

We appreciate your review. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Noté 5 sur 5 étoiles

Telephone call was handled very well…

Telephone call was handled very well and a great outcome regarding Blue Badge exemption,Thankyou for all your help.

28 avril 2026
Avis spontané
Logo de Tyne Tunnels

Réponse de Tyne Tunnels

Hi Dale,

Thank you for your review. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

Noté 5 sur 5 étoiles

Great and easy efficient service to…

Great and easy efficient service to renew.

28 avril 2026
Avis spontané
Logo de Tyne Tunnels

Réponse de Tyne Tunnels

Hi Frederick,

We appreciate your review. It is great to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a positive experience.

TT2 Customer Experience Team

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