Honestly the young man i spoke to was very patient with me as I was having trouble with my phone . He was very thoughtful and polite during our conversation, a wonderful employee in my opinion.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My renewal application for travel exemption was very quick and easy,TT2 staff were very quick keeping me updated on my travel application. Thank you TT2 Team
L'entreprise a répondu
An easy process adding my new blue badge to a different car. Deleting my old car was easy had no issues at all. Also a quick reply to my application.
L'entreprise a répondu
Application by phone was easy once all required details were assembled. Personal chat with Rory was a great help too. I had difficulty doing this on the PC
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Coordonnées de contact
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Royaume-Uni
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,6
Excellent
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Tyne Tunnels
Hi Margaret,
Thank you for your review. We are glad to hear our team was able to assist you with your enquiry.
TT2 Customer Experience Team
Except certificate
They sent a reminder and delt with the renewal quickly and efficiently
27 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hello,
We appreciate your review. It is great to hear you found your exemption renewal process quick. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
staff were extremely helpful
staff were extremely helpful and informative and kept me updated on my application,I can not thank them enough, thank you
24 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Larry,
Thank you for your review. We are happy to hear our team was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
My wife had a seizure and was rushed to…
My wife had a seizure and was rushed to hospital and I forgot to pay the toll that day. I disputed this 3 times and although I was unsuccessful they put my fine up after stating this would not increase whilst I appealed. During this time period I was sent another 2 fines, when checking the dates of the journeys were not showing in my app and I had money in to cover them. I rang them up and they accepted it was a mistake, what if I had not rang and went ahead and paid these, I can see online now there was an app glitch that day. It seems they are able to make mistakes and send threatening letters out yet the people using the tunnel can not. Avoid at all costs.
27 février 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Michael,
We are sorry to hear about your experience. To ensure that customers are treated consistently, fairly, we have a three stage appeals process and complaints process. This allows customers to have multiple assessments of their case. We are happy to see in this instance that the correct outcome was reached.
If you have any further questions you can contact our team at 0191 574 0031
TT2 Customer Experience Team
Great that my disabled pass has been…
Great that my disabled pass has been approved again many thanks 😊
23 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Keith,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
I applied for a blue badge exemption
I applied for a blue badge exemption , it was straight forward and lightning fast. Like I was speaking to someone on a phone grate service thank you
23 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Kay,
We appreciate your review. It is great to hear you found your exemption application straightforward. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Easy to apply and quick response from…
Easy to apply and quick response from TT staff
22 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Anthony,
Thank you for your review. We are happy to hear you found your exemption application process quick and easy. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very easy to apply and information…
Very easy to apply and information given on regular basis
22 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Norma,
We appreciate your review. It is great to hear you found your exemption application easy to complete.
TT2 Customer Experience Team
Every aspect of the service was first…
Every aspect of the service was first class. Thank you.
22 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Brian,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Simple to use online application system…
Simple to use online application system , just operator error at my end !
22 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hello,
Thank you for your review. We are glad to hear you found your exemption application process simple.
TT2 Customer Experience Team
The TT2 advisor was very considerate…
The TT2 advisor was very considerate and helpful with my Blue Badge exemption application, and fully understood my situation.
14 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Barry,
Thank you for your review. We are pleased to hear our team was able to assist you with your exemption application.
TT2 Customer Experience Team
Very easy to renew Blue Badge
Very easy to renew easy to follow instructions.
17 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Colin,
Thank you for your review. We are happy to hear you found your exemption renewal application process easy to follow.
TT2 Customer Experience Team
The whole team at TT2 are great
The whole team at TT2 are great. Very helpful and super fast whenever I need to renew my account, and they make the whole process so easy. Keep up the great work guys. Thank you.
17 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Edward,
We appreciate your review. It is great to hear you found your exemption renewal application process quick and easy. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Easy
Easy, relatively quick process in applying for blue badge exemption.
Thank you
17 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Jeff,
Thank you for your review. We are glad to hear you found your exemption application process easy. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
1st Class Experience
No fuss, no bother.
The Renewal Notice arrived in very good time.
The online forms was very straightforward.
In the past when I had difficulty with the size of the photos, the people to who I spoke could not have been more helpful.
This time, I managed to get it right
The people who run the system are polite and helpful both online and on the phone.
I am very happy!
17 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Michael,
Thank you for your review. We are happy to hear you found your exemption renewal application straightforward. Our team is always working hard to provide a polite and helpful service.
TT2 Customer Experience Team
Blue Badge for the tunnel
This great makes a big difference been able to go the tunel with my blue bage
16 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hi Indie,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Absolute joke
Absolute joke. I have the app, I top up the app. I had a return journey through, didnt register on the app, so payment was not made. Sending me fines for something out of my control, they wanted this automated system, they want to charge people. Tax payers paid for a tunnel used by a private company to charge tax payers who are doing all the right things. Disgusting.
5 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hi James,
We are sorry to hear about your experience. The Tyne Tunnels are private roads that do not benefit from local authority or Government-funded maintenance, refurbishment or operational support.
The Tunnels require constant maintenance and operation, and as we are a private road, it is vital that tolls continue to be collected to cover the costs for the extensive operation, safety and maintenance of the tunnels.
You can read more about this here: https://www.tt2.co.uk/toll-information/why-pay-a-toll/
If you feel you have wrongfully been issued an Unpaid Toll Charge Notice, you can appeal up to three times using the link below.
https://www.tt2.co.uk/pay-an-unpaid-toll-charge-notice-utcn/appeals-best-practices/
TT2 Customer Experience Team
Very easy to renew my application
Very easy to renew my application, all questions are answered online, making the process simple to check mplete
6 avril 2026
Avis spontané
Réponse de Tyne Tunnels
Hello,
We appreciate your review. It is great to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a simple service.
TT2 Customer Experience Team
Réponse de Tyne Tunnels
Hi Royston,
Thank you for your review. We are pleased to hear you found your exemption application renewal process easy.
TT2 Customer Experience Team
Réponse de Tyne Tunnels
Hi Paul,
We appreciate your review. It is great to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.