Harvey in sales was excellent, thoroughly professional, quick to respond to queries and easy to deal with. It is the first time I have owned a Mazda and so far I am very pleased with my decision to pu... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement66 Addlestone Road, KT15 2RX Weybridge, England, GB
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The whole experience was fantastic end to end. No complaints at all. From asking to book a test drive, it took less than 24h to get in touch, they booked the drive for the very next day. Both Jake an... Voir plus
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Dealt over the phone with a well discounted new car. The advisor was straight, didn’t force any extras on me and gave a competitive part ex price. They also fitted a Mazda towbar with caravan electric... Voir plus
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Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.
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À propos de l'entreprise
Informations provenant de diverses sources externes
New and used Mazda car sales in Surrey.
Coordonnées de contact
66 Addlestone Road, KT15 2RX, Weybridge, England, Royaume-Uni
- 01932 642113
4,6
Excellent
60 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience
Great experience. Very friendly, professional and helpful team. Everything was smooth.Highly recommended!
17 septembre 2026
Very good customer service and they…
Very good customer service and they explain what is stated on the service report.
17 août 2026
Polite and friendly staff
Polite and friendly staff, comfortable waiting area and a clean car returned.
10 septembre 2026
Issue with car bonnet which took the…
Issue with car bonnet which took the excitement away from the new car.
17 septembre 2026
Réponse de T W White & Sons - Weybridge
John, we're sorry that this was your experience when purchasing from us. It was a small dent that neither you nor our team noticed at test drive or handover. Although this has since been rectified to your satisfaction, we do understand how this made you feel.
Very pleased and Harvey was excellent
Harvey in sales was excellent, thoroughly professional, quick to respond to queries and easy to deal with. It is the first time I have owned a Mazda and so far I am very pleased with my decision to purchase the used CX-30 from TW White & Sons.
20 juillet 2026
Réponse de T W White & Sons - Weybridge
Tim, we're delighted to read your wonderful review of our Weybridge Mazda showroom team, and very much hope this may be your first Mazda of many.
Réponse de T W White & Sons - Weybridge
Thank you for your positive review, it is appreciated.
The whole experience was fantastic end…
The whole experience was fantastic end to end. No complaints at all. From asking to book a test drive, it took less than 24h to get in touch, they booked the drive for the very next day. Both Jake and Harvey were helpful and polite and very responsive. From ordering the car (which they had in stock elsewhere), it took less than the expected tine to get it, and I am very pleased with it.
Should I ever need a new car… this is where I’d come!
3 septembre 2026
Réponse de T W White & Sons - Weybridge
Chiara, thank you for your kind review; we are happy to pass along your comments to the Weybridge Mazda showroom team. Hopefully we'll see you again at some point in the future.
Great service and easy purchase
3 septembre 2026
Réponse de T W White & Sons - Weybridge
Anne, we're happy to hear you had such a positive experience with our Mazda showroom team, and look forward to seeing you again in the future.
Good and nice service, Quickly response
3 septembre 2026
Réponse de T W White & Sons - Weybridge
Kai, we're glad to hear you enjoyed your purchasing experience with our Mazda team. If we can help again in the future, do let us know.
Exactly the level of help I needed
Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.
10 juin 2026
Réponse de T W White & Sons - Weybridge
Anna, thank you for your 5 star review for our Mazda showroom team. We're pleased you felt supported to the right level throughout.
A professional team
The team is professional, courteous and friendly, and kept me informed on the progress with service on my car. Unfortunately, we're waiting on parts that are back ordered to complete the repair.
20 août 2026
Réponse de T W White & Sons - Weybridge
Thank you for your positive feedback for our Byfleet servicing team. Yes unfortunately occasional back order of required parts, following an investigation, is beyond our control.
Réponse de T W White & Sons - Weybridge
John, thank you for those kind words about our Byfleet servicing team. We hope to see you again in the future.
They always keep me up to date on any…
They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup.
Always treated respectfully and with good humour
6 août 2026
Réponse de T W White & Sons - Weybridge
Tom, Thank you for letting our Byfleet team know how they did. We look forward to helping again in the future.
Great service from Harvey
2 juillet 2026
Réponse de T W White & Sons - Weybridge
Paul, thank you for your kind words for our Weybridge Mazda showroom team. We hope to be of service to you again in the future.
We had a good experience
We have a great experience, really clear, quick efficient process
18 juin 2026
Réponse de T W White & Sons - Weybridge
Mrs Ewing, thank you for your kind words and this 5 star review for our Weybridge Mazda showroom team.
Good attentive and helpful service
Good attentive and helpful service, no hard sell, great car.
18 juin 2026
Réponse de T W White & Sons - Weybridge
Laurence, thank you, we're pleased that you're delighted with your Mazda and the service you received from our showroom team.
Poor professionalism
Poor service bought the lovely mx5. Agreed to have it delivered once the car was prepped and the paint chips done. It was delivered £200 paid. No chips done nothing polished just washed. Was told the chips were done and the rain washed the paint away on the trip down to me. Never had an apology just told to bring it back to them 140 mile round trip and they would do the chips. So what was the point of me paying to have it delivered as they didn't prep the car at all. Should have just taken it on the day I saw it and save myself £200!! No integrity at this franchise
Please note I can categorically say the stone chips were not done. Yes I accepted delivery of the car because I love it. That said you still did not do what we agreed. Obviously I do not want to drive back up to you for it to be rectified. It should be done locally but you wouldn't agree. Such a shame its been a bad buying experience.
No further comments.
10 juin 2026
Avis spontané
Réponse de T W White & Sons - Weybridge
Rinette,
We are sorry that you weren’t delighted with your purchase from our team as that is always our aim. The prep work that was agreed with you at point of purchase was completed by our team before delivery. And although we spoke with you at point of delivery regarding any concerns, you did not refuse delivery and appeared satisfied with our solution at that point. You have since declined to return the car for further work by us. We do regret that we have not come to an agreeable resolution with you.
New car
Harvey was very helpful & friendly. Made the whole process of buying a car very easy.
4 juin 2026
Réponse de T W White & Sons - Weybridge
Rob, we're happy to hear you had a great buying experience with our Weybridge Mazda showroom team and will be sure to pass on your comments.
Outstanding Service
The Service received from viewing the car to receiving the keys was totally flawless . The whole process was made so simple by a very good team in the sales department I would I would highly recommend using this company
21 mai 2026
Réponse de T W White & Sons - Weybridge
Paula, your wonderful feedback and rating for our Mazda showroom team means a lot, thank you. We hope to be able to assist you again in the future.
Réponse de T W White & Sons - Weybridge
Diana, we hope our Byfleet service team can be of service to you again in the future.
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