U Drive Cover Avis 

Amazing person was helping me set up insurance!!! She was helping me with everything, explaining and helping to find best solution for me! Thanks a lot her!!!

Faizaan was a great help, thank you for making the whole process so easy.

Spoke to a guy called DJamal, he was really helpful explained everything properly. He was a very good listener and answered all my questions. Thanks DJamal for helping me today your a star

Hi, just have been speaking to Jade about van insurance. Jade sorted all questions and requirements out in a friendly n professional manner. I was given clear advise throughout our conversation.
I am now insured for my new van.
I have been a Udrive customer for several years n will continue to be.
Thank you

The price was perfect but response by email to enquiries was slow. Not tried to telephone.

Dislike fact I have now to upload various documents - not mentioned upfront when competitors do not require this action

I really think this company should be closed down. I was quilted700 online. Then told her to ring this number they told me they found someone who could do £1300 absolutely unbelievable keep away from this company. You’ve been warned and the best of it I cancelled it and I’ve took hundred pound off me and I’ve got to wait 30 days for the rest never in my life and I’ve been so ripped off and I think it’s legal. There must be something wrong with people in this world disgrace

The person I spoke with was helpful knowledgeable and very polite. She was a credit to the company. Would recommend you without hesitation. Thank you.

Basically a scam brokee, predatory behavior, their business model relies on people not reading their terms conditions. And they stuff all sorts of fines, penalties etc that are in no way aligned with the market. Like 100£ admin fee, in top of 80£ cancelation fee, ON TOP of 20% premium refuns they keep!l for themselves! And it says 30 days max for refund, and of course they wait until last day to isssue it so you wait a month. I presume they earn interest or crypto or whatnot, these sleazy ppl are capable of anything. And also very rude, unhelpful, and chavy.

Imane was great. She explained everything very clearly and made sure that I understood it all.

Very good service

Very helpful easy to deal with jack was highly informative

Faiza was very helpful. She called me back on time and sorted out my insurance within 5 mins.
Thanks Faiza

Good work with shabnam

Usman was great, explained everything really well and did his best to get the price down for me!

This company makes you jump through so many hoops to verify everything. I’ve been purchasing insurance on line for decades and have never known so much hassle. Shortly after my policy started I was contacted by Udrive to be informed that they had not received proof of NCB discount. I gathered the information they requested and sent it to the email address that their website advised to use. I asked for a confirmation of receipt email but never heard anything ( yes I did check my spam folder) It seems to me that for as little as just £2 or £3 more I could have got the same level of cover without all the effort.

Faiza was a good and attentive customer service personnel.

Great customers services

Great customer service