U.K.ABROAD Avis 

The passport company was fast.. helpful.. and friendly.. making it a good customer experience.. at a time when I needed it

so reassuring to have email contact with a real person and regular updates at each stage. I had to reapply for a new passport in the middle of a house move but everything went through smoothly and much faster than anticipated. Thank you again, Hanel and team!

I feel the handling of renewing my passport was,though rather complicated,efficient,and comparatively fast.
The courier used for delivery of both documents however didn’t meet to my approval ?
At no point was I asked for a signature on receiving the delivery. The documents were left in an outdoor postbox! However I am now ready to travel,thanks to you R.R.

Assistance was prompt, efficient and guidelines easy to follow. The contact was pleasant and courteous.

The company got in contact swiftly and professionally, with email, whose content was clear and easy to understand about what steps and other things you would have to do. There was an agent assigned to assist you (mine was Saretha, so if you get her then you are in safe hands) who explained clearly anything that might come across as confusing. The agent arranged for a courier to pick up my old passport, cleared my application swiftly and my new passport appeared back at my house in record time. The service is well worth every cent or penny or whatever currency you will use.

Excellent service.
The only problem was DHL but that could be because of where I live.
Brannan was very good and and helped throughout the process.
Highly recommend

The service from Robyn was fast and very efficient. Instructions were clear and easy to follow. Every Communication was answered quickly. Everything was explained in detail and easy to follow. It was like dealing with a friend.

I recently applied (from abroad) for a new UK passport. I was not looking forward to the experience but things couldn't have gone any smoother. I was constantly updated with (firstly) what I need to do and then updated on the progress and delivery of the passport by 'Miguel'. It felt as though Miguel was personally taking care of me and I found having a sole point of contact very reassuring.

Absolutely outstanding. Brittany the consultant assigned to us was a pleasure to work with, the whole procedure was faultless, and the turnaround excellent.

The whole process from start to finish was smooth and extremely efficient.
The initial website process is really user-friendly, and the assistance from the consultant assigned to the application is of great value.
Due to this assistance, there were no delays, the documentation details were clearly explained, and the issuing and delivery process was very quick.
Thanks very much, is all I can say... :)

Surprisingly fast and easy. Robyn's communication was great throughout the process so I was always sure what was happening.
Definitely very happy!

I reside in the States and my passport was due for renewal and I wanted to visit London for few weeks. To renew it in London may take some time,hence I decided to check if I can renew it from abroad.I searched and found UK Abroad. I wasn’t sure at first but after few days of contemplation, I decided to give it a try.
To my amazement the process went well from start to finish. All information provided was easy to follow.Any questions were answered.I made sure I followed all instructions so that there is no delay with my application.My new passport was delivered in time for my travel.I cannot thank Glenda enough for her service. I will surely recommend her for her professionalism. Thank you very much

Trustful . Trust me. Trust you. That's all. Thank you. See you.

Excellent service “ always in contact and very helpful. My passport arrived earlier than usual followed a few days later by my old one. Cannot recommend enough 5star .

Clear communication throughout, you know exactly what to do and what to expect, and the process is secure and trustworthy. Super fast turnaround time as well. I will definitely use this company's services again in future.

Teri was so professional and so quick with replies to me

Remarkably Quick and Professional!
Applying to renew a long expired British Passport was extremely daunting for me. However, UK Abroad made it an easy and pleasant experience. The consultant was very knowledgeable in the process required and her guidance was faultless.
I have no hesitation in recommending this Company.

Glenda was great in communicating next steps once we were aligned, and the time it took from sending my document to receiving the new passport abroad was less than 10 days. Very Efficient service.

The online passport renewal process was smooth and effortless
With the fantastic support and communication by Natasha eeping me well informed, my new passport arrived at my home in singapore quickly without any problems

My agent "Brannan" was very helpful & replied to my emails promptly and did her upmost in making renewing my passport an unscary chore, the only issue I had was with DHL in New Zealand but I felt more reassured when I knew I could phone Brannan to resolve any issues.