Ukgardenproducts Avis 

Well made traditional wood products. Excellent customer service and super fast delivery Highly recommended company

28.03.2023
I found just the wooden garden planters I was looking for at a great price and I've ordered 10 online to go around my paved garden, to be able to have a plant/flower/bulb border all around.
I haven't received them yet but I am already impressed with the fab customer service I have received from Fiona, who has patiently answered all my emailed questions about the product and delivery with very polite patience.
I'm hoping the planters will arrive as planned and will look great once they're planted up.
Thank you so much Fiona. You are a great Ambassador for the company.
Paula

Ordered 2 large deep trough planters. Very good customer service when i phoned with a query. Prompt dispatch. Excellent quality goods. Would definitely order from them again.

Apologies Review removed

Ordered a Tom Chambers bird table from UK garden products.36 hours from order to in my back garden and at a very competitive price. First class service. Recommend to anyone.

Great price and communication from customer support. When there was a fault- it was quickly remedied and replaced with ease- great timely responses to ensure fully meeting expectations. Thank you

Ordered their hanging bird table and 3 days later it was delivered, well packaged and earlier than I expected. Brilliant service and great customer care from Fiona. Can recommend the product, price and service 100%. Thank you UK Garden Products for making an old lady very happy!

Very happy with this company and prices. Fiona was excellent in sorting out a problem with the courier.

Ordered a steel squirrel baffle to finally beat them, hopefully. Arrived as promised and really happy with it. Excellent service!

Excellent service, last minute addition to order after order placed and delivered the following morning 👍🏻👍🏻👍🏻

What a fantastic company. Great products at great prices - delivered very quickly by a 1st class courier (APC Overnight). I ordered 2 garden arches and was very impressed by their build quality. I had to call them as I'd made a mistake with the specific model/finish and found the lady at Customer Services to be incredibly helpful. I'll definitely be buying from them in the future. Glad to have discovered UK Garden Products,

Brilliant - thanks for all your help - great service😊 - excellent product😊 When there was a minor issue with the delivery (Courier error) UK Garden Products responded to my email immediately (late on a Friday evening) and solved the problem. I would definitely use them again - well recommended.

Exceeded expections.
Prompt service and packaging

First, they did not deliver all the items and gave a sense of not caring when I pointed this out - no apology, just we'll send it on next week. They did evenually arrive, but no date was given in advance, and they just plonked it outside my door instead of following instructions given. Then, I had some large peony supports, so tightly jammed together they will not separate and are seemingly unusuable.

To update: they dealt with this complaint well, and have resolved the situation.

I received great service. and have no complaints whatsoever. I ordered Poppy plant supports and Tom Chambers plant supports. Both packages were well packed and received less than 48 hrs after placing my orders. I would definitely recommend UKgardenproducts and would buy from then again.

Before buying check if they have this item in stock.
I was waiting a week for my item to arrive just to find out that they were out of stock. No one informed me about it. I had to chase them for information.

Fiona is a nice lady and I got my refund.

Ordered a Tom Chambers obelisk that is out of stock every where else. I placed my order late Thursday and it arrived 8.30am Monday. Very well packaged and I delighted with it. So glad I found this company wil definitely buy from them again.
Happy Pat

Bird feeder cover
My order was processed promptly and efficiently. The item was as described. It is good quality and design and reasonably priced

I ordered 4 obelisks from this company and within a couple of days I received a delivery from them of one obelisk. The company sent my other obelisks and customer service was good. Very happy with product.

Once it arrived my arch was fantastic quality, unfortunately it took a poor review to open communication, as the product was slow to arrive, but once I spoke to Fiona she was very helpful and obligng, and the product arrived well packaged. Arch was easy to put up, sturdily built, and looks great. Would use again.