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Lisez les avis des autres

Noté 1 sur 5 étoiles

Don't order from this bunch of cowboys. Goods not delivered, delivery dates moved back and no communication or means of contacting them. Fortunately I managed to get my money back from debit card di... Voir plus

Noté 4 sur 5 étoiles

Items fine, but why put two pairs of sweatpants in a large heavy cardboard box...as bad as Amazon overpacking....a plastic delivery bag would have sufficed and saved companies costs - and more importa... Voir plus

Noté 1 sur 5 étoiles

Ordered fleece jacket in mid June.Payment taken and del quoted as 4 to 5 days. Not received by mid July.Complained via Trust pilot after failing to get response from company e: mail address apart f... Voir plus

Noté 3 sur 5 étoiles

The boots are fine as was the price but I ordered specifically with this company as it has next day delivery but the boots arrived two working days' later - JUST in time for the event I needed them fo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sécurité
  2. aussi dans
  3. Magasin d'impressions et de signalisation
  4. Magasin de fournitures de bureau
  5. Magasin de meubles de bureau

Informations provenant de diverses sources externes

Our aim is to help you protect your people and premises with the very best health and safety solutions and the most up-to-date legislation news and advice. Our extensive range of over 10,000 products includes safety signs, general information signs, protective workwear and training materials along with many other innovative products all guaranteed to help you and your business comply with the latest legislation. Our clothing and workwear ranges are delivered next working day if ordered by 7pm.


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

133 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,7

Tous les avis

(133)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent

Communication, delivery, quality of goods all excellent couldn't fault. Have ordered goods from this company on several occasions and all been excellent

29 juin 2016
Avis spontané
Noté 1 sur 5 étoiles

Sizes are under sized - you do NOT get your money back

I ordered several polo shirts in different colours, the size indicator said that I would need medium so I duly ordered all in this size. On receiving my order I found the polo shirts to be very tight plus there were 2 polo shirts that had dirty marks on. I tried calling and emailing. They take forever to respond and then it seems they do not directly answer your questions. Once I had finally got the information (I was waiting for a returns slip) I had to pay over £11.00 to send the items back, there was no return service. I tried several times to let them know that 2 of the items had marks on, but this was never acknowledged. I asked for a refund, which they gave me only it was very short, around half of my original payment. I would not touch UK WorkStore with a barge pole ever again and would never recommend them.

28 juin 2016
Avis spontané
Logo de UK WorkStore

Réponse de UK WorkStore

We are sorry to hear that your experience was not a good one.

We refund all returned items in accordance with our returns policy once goods have been received back and checked in. During busy periods, this sometimes takes longer than we would like for which we apologise.

Noté 1 sur 5 étoiles

Non existent customer services

Bought an item from them with next day delivery. I sent an email as soon as the order went through to ask if this would definitely arrive the next day, no response. It didn't arrive the next day, so I emailed to ask them to cancel the order as it was only needed for one day, no response. I received the item that I no longer needed, and wanted to return it but the website says not to return items till you have contacted them to request a returns label. I emailed again, no response. I called several times, nearly 10 in fact, no answer - straight to voicemail. Called again the next day, and several weeks later, no response. It wasn't until I raised a dispute with PayPal that I received a response, which they initially refused to give me a refund because it was outside the refund period (despite me trying to contact them multiple times within the period), then the dispute was escalated to a claim where PayPal would decide, and they decided in my favour so I FINALLY got a refund, from PayPal. Not from the seller - it was at no cost to them. No apology, nothing. Do not use.

22 juin 2016
Avis spontané
Noté 1 sur 5 étoiles

Absolutely disgusted with this company!

No problem with ordering or delivery but a nightmare to return. You have to wait 5 days for a return form to be emailed! The parcel was then received to which i was told however i didnt receive my refund! 3 months later i was still trying! To be told my parcel hadnt been received! Fortunately i found my proof of delivery with the signature of who received it and i then had my refund! This still took 7days! I will never use this company and will never suggest it to others

22 juin 2016
Avis spontané
Logo de UK WorkStore

Réponse de UK WorkStore

We are sorry to hear that your experience was not a good one.

We refund all returned items in accordance with our returns policy once goods have been received back and checked in. During busy periods, this sometimes takes longer than we would like.

Noté 5 sur 5 étoiles

Excellent service

Delivery was very satisfactory and the quality of the product was great I would heartily recommend to anyone

22 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

Always good service

I use this company two or three times a year for our staff uniforms and they provide good value and service whether its a large or small order. Would recommend to others.

20 juin 2016
Avis spontané
Noté 5 sur 5 étoiles

Very Good

Ordering was straight forward and delivery was quicker than advertised.
Good service.

16 juin 2016
Avis spontané
Noté 1 sur 5 étoiles

Very Unhappy Custromer

I have tried on several occasions from 31 March 2016 to contact the office via phone. I have sent several emails via the website and via my email address requesting/asking on how to return one of the items I have ordered.
It is now over 3 months and I am stilling waiting for a reply or some kind of acknowledgement of my emails. I want a REFUND

Finally the Company has contact me, they advise that I am not entitle to a refund as I contacted them after 7 days of receipt of goods.
That is incorrect as I have email proof that I have emailed them within 5 day. STILL they will not accept I am in the right and they are in the wrong.
This company is shambolic and will not give me a refund.
If anyone purchase anything PLEASE BE CAREFUL or use another company I WOULD NOT RECOMMEND this company

STILL WAITING FOR UK WORKSTORE TO RESOLVE MY PROBLEM

12 juin 2016
Avis spontané
Logo de UK WorkStore

Réponse de UK WorkStore

Dear Michelle

I am sorry to hear that your experience has not been a good one.

Please email us at feedback@ukworkstore.co.uk with your order reference number so that we can investigate and come back to you with a resolution for your complaint.

Kind regards

UK WorkStore

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