Thanks Jack I contacted Jack for advice on lighting for our media wall project, and his knowledge and guidance made the whole process much simpler. He helped us choose the right lighting, supplied... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Thanks Jack I contacted Jack for advice on lighting for our media wall project, and his knowledge and guidance made the whole process much simpler. He helped us choose the right lighting, supplied... Voir plus
L'entreprise a répondu
Having got myself confused over the different LED lights options for my Media Wall i called Ultra LEDs and was assisted by Oliver who was first class in providing me with assistance for my requirement... Voir plus
L'entreprise a répondu
Absolutely fantastic service from Oliver Howarth and Jack Haworth! They took the time to really understand what I was looking for and guided me through choosing the perfect LED profiles and strip ligh... Voir plus
L'entreprise a répondu
Ultraleds.com were recommend to me by a colleague who worked in the lighting department on a film set. I called and spoke to Jack H*worth who spent time guiding me though what I needed to know in si... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
From LED strip, neon flex and pixel lighting to power supplies, cable, controllers and profiles, we stock everything you need to complete an installation. Our range includes our own Tagra brand, developed for professional projects. Our products are used in live events, retail displays, animation programming, hospitality, corporate spaces and architectural lighting schemes.
What sets us apart is our expertise. Our in-house Technical Hub supports customers with product selection, specification and installation queries, and helps take complex projects from first enquiry through to quotation and delivery. We test the products we sell for performance, reliability and UK market compliance, so you can order with confidence.
We know that reliability matters to trade customers, which is why we focus on consistent stock availability, a straightforward ordering process and fast next-day delivery. Based in Trafford Park, Manchester, we offer online ordering alongside a trade counter, and dedicated trade accounts for professionals.
Écrit par l'entreprise
Including our Pro COB, Cut Anywhere (IP20 and IP67)
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic company to deal with.
Jack Haworth was absolutely brilliant in advising me on exactly the products I needed for my new bathroom led set up.
I had previously bought all the wrong items after being led by Ai on what I needed.
Jack quickly sorted everything out, advising on exactly what I needed and the purpose for each.
All done via email, Jack was quick to respond to my million questions helping me to understand exactly what I needed.
Offering advice on which products would look the best for my set up.
Jack then arranged the return of the incorrect products I’d already ordered.
My order arrived the following morning, and the incorrect items I had previously ordered were collected. Amazing service!
I’ll definitely be ordering again for future projects and highly recommend the company.
Big thanks to Jack for sorting everything out to me, he’s an asset to the company !

Réponse de Ultra LEDs
Jack was the person that made my experience great! He was very polite, extremely knowledgeable, really happy to help and was genuinely interested in my project! A real credit to the team.

Réponse de Ultra LEDs
My existing LED lighting supplied by Ultra suffered some water damage and I requested help to resolve the problem. Katy Gordon went the extra mile to help and was exceedingly patient throughout. Additional support from Jack Haworth was also appreciated.
All in all great service from Ultra LEDs

Réponse de Ultra LEDs
I was appointed Sam as account manager, Brilliant!

Réponse de Ultra LEDs
Second time I have used Ultra LEDs and their help and support is brilliant, support on phone from Oliver sorting my order was amazing putting what I need together for my project his knowledge helped greatly.
Thanks again Oliver 👍

Réponse de Ultra LEDs
Great company to work with. Oliver is very knowledgeable and helpful

Réponse de Ultra LEDs
I’m currently completing a full utility room refurbishment and wanted a high\-quality LED lighting solution that would complement the new cabinetry and overall finish\.
After looking at various options, I chose Ultra LEDs for their range of COB LED strips, aluminium profiles, drivers and control systems\. Their website made it easy to put together a complete setup tailored to my project\.
I particularly liked the flexibility of being able to specify warm white 3000K lighting and a discreet recessed installation, giving the cabinetry a clean, professional finish\.
The range of products and accessories available is excellent, and the ordering process was straightforward\.
I’m looking forward to getting everything installed and seeing the finished result\. Based on my experience so far, I’d happily recommend Ultra LEDs to anyone planning a kitchen, utility room or bespoke lighting project\.

Réponse de Ultra LEDs
Really happy with the service from Ultra LEDs, especially Jack H. He was very helpful in choosing the right LED for my application and also made the return process really easy. Great communication and excellent customer service. Highly recommended!

Réponse de Ultra LEDs
Superb. 3m LED profiles delivered in strong tube. No damage at all. Packaged with care. Arrived quickly with FedEx - no issues. Good quality equipment for a professional finish to my acoustic panels. A great company to deal with and i would highly recommend to anyone who needs metal LED profiles for high end look.

Réponse de Ultra LEDs
I needed to order some equipment for a fairly complicated installation, but didn't quite know what I needed or what was available. I contacted Ultra LED's and spoke to a support guy - Jack Howorth.
What a fantastic knowledgeable individual.
Jack took time to understand the project, offered various solutions and explained in detail what I needed, how I could complete the work in the most cost effective way, and how one solution was better than another.
I now feel totally competent to complete the work.
Jack finished the call by sending a detailed quote and then explaining line by line what each item was, and how it was to be used.
Fantastic service, no AI or robots, just someone who clearly knows his job and product inside out, and actually cares about Customers.
After agreeing quote, payment link sent and delivery options explained. I will not go anywhere else for any product that Ultra offers.
steve

Réponse de Ultra LEDs
Made contact when needing some help sourcing some equipment for a home media wall. Oliver was incredibly helpful answering my questions and putting a quote together. Would definitely recommend.

Réponse de Ultra LEDs
Great customer service from Oliver
I contacted Ultra LEDs for advice on an LED setup for my workspace and Oliver was extremely helpful. He took the time to go through what I needed, recommended the right profile and components, and revised the quote to suit how I actually wanted to use the lighting. He also arranged for the LED strip to be cut to my exact measurement with the cable pre-soldered, which will make installation much easier.
Really helpful, knowledgeable service from Oliver and I’d happily use Ultra LEDs again.

Réponse de Ultra LEDs

Réponse de Ultra LEDs
I dealt with Oliver Howarth-Campion. The whole process was really smooth he responded quickly to many questions and provided a detailed quote. He called me to take payment and immediately issued a replacement for an item damaged in transit.

Réponse de Ultra LEDs
Oliver in Sales went the extra mile to answer all my questions about my proposed installation and was very helpful in liaising with their technical section to confirm what I planned was feasible. Thereafter he advised on the most suitable channels and LED product. The prompt despatch was greatly appreciated!

Réponse de Ultra LEDs
Oliver was absolutely superb from start to finish. Ordered just before 4pm for next day delivery. Fingers crossed the product is as good as the service!

Réponse de Ultra LEDs
I gave Oliver a tricky (cost effective for me) issue to try and supply some LED strips in 2 different cupboards with 1 driver... It took a few a goes to get the parts right, but he always had time to hear the problems and resolve them. He threw in free postage and a part too. Really good customer service!

Réponse de Ultra LEDs
I spoke with jack howeth , whom was very helpful for what I needed, without his expertise and pleasant manor I wouldn’t have known what to purchase and how to go about it 10/10 if my product is as good as his knowledge and experience I will be very happy, I will leave another review once installed and hopefully be using this company again . Thankyou jack you will go far

Réponse de Ultra LEDs
I’m not great with DIY so contacted the team for advice. Oliver has been really helpful throughout. Fantastic service from pre order to prompt delivery. Thanks Oliver. 5 ⭐️

Réponse de Ultra LEDs
The website was easy to follow when researching and ordering. The communication emails and updates were on the too. I received all my order on time too and well packaged. The products were fantastic quality and I would definitely recommend this company. We are so pleased with the lighting and will be going bd k to purchase more in due course

Réponse de Ultra LEDs
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.