Thanks Jack I contacted Jack for advice on lighting for our media wall project, and his knowledge and guidance made the whole process much simpler. He helped us choose the right lighting, supplied... Voir plus
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Having got myself confused over the different LED lights options for my Media Wall i called Ultra LEDs and was assisted by Oliver who was first class in providing me with assistance for my requirement... Voir plus
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Absolutely fantastic service from Oliver Howarth and Jack Haworth! They took the time to really understand what I was looking for and guided me through choosing the perfect LED profiles and strip ligh... Voir plus
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Ultraleds.com were recommend to me by a colleague who worked in the lighting department on a film set. I called and spoke to Jack H*worth who spent time guiding me though what I needed to know in si... Voir plus
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À propos de l'entreprise
- Magasin de luminaires
- aussi dans
- Conseil en technique d'éclairage
- Entrepreneur en éclairage
- Fabricant de luminaires
À propos de Ultra LEDs
Écrit par l'entreprise
Ultra LEDs has over 15 years worth of experience as a leading UK supplier of LED lighting components to trade, commercial and consumer customers. For over 15 years, we've helped installers, electricians, designers and specifiers deliver outstanding LED lighting projects across the UK and around the world.
From LED strip, neon flex and pixel lighting to power supplies, cable, controllers and profiles, we stock everything you need to complete an installation. Our range includes our own Tagra brand, developed for professional projects. Our products are used in live events, retail displays, animation programming, hospitality, corporate spaces and architectural lighting schemes.
What sets us apart is our expertise. Our in-house Technical Hub supports customers with product selection, specification and installation queries, and helps take complex projects from first enquiry through to quotation and delivery. We test the products we sell for performance, reliability and UK market compliance, so you can order with confidence.
We know that reliability matters to trade customers, which is why we focus on consistent stock availability, a straightforward ordering process and fast next-day delivery. Based in Trafford Park, Manchester, we offer online ordering alongside a trade counter, and dedicated trade accounts for professionals.
600,000 Items in stock
Écrit par l'entreprise
- Dispatched same day
- With over 15 years of experience in providing high-quality LED lighting solutions with next day delivery free for most orders over £75 ensuring you get the product you need, when you need it. Our in-house Technical Hub supports customers with product selection, specification and installation queries, you can visit us in person or call us on 0161 507 9249
Up to 7 year warranty
Including our Pro COB, Cut Anywhere (IP20 and IP67)
Many of our products, including selected LED strip and drivers, come with warranties of up to 7 years, giving you long-term peace of mind on every installation.
Coordonnées de contact
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Royaume-Uni
- 01615079249
- enquiries@ultraleds.co.uk
- www.ultraleds.co.uk
Get 10% Off
4,8
Excellent
292 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had a very pleasant experience dealing…
Had a very pleasant experience dealing with Hassan. After my delivery address posed an issue when trying to place my order, Hassan was able to not only respond within a matter of hours, but also rectify the problem and provide me an invoice and weblink to make payment. Despite being in the Scottish Highlands, and an oversized order, the delivery arrived in under 48 hours from point of order, which is impressive!
Would happily reccomend and use again in the future.
29 janvier 2026
Avis spontané
Réponse de Ultra LEDs
Thank you for the fantastic feedback! We're really pleased to hear you had such a positive experience and that Hassan was able to quickly help resolve the delivery address issue for you.
It's great to know everything arrived so quickly, especially given the distance and size of the order! We'll be sure to pass your kind comments on to Hassan.
We really appreciate the recommendation and look forward to helping you again in the future.
Ultra LEDs
Great
Great. They exchanged my product for free as was under warranty. Defo recommend
28 janvier 2026
Avis spontané
Réponse de Ultra LEDs
Thank you for the great review! We're really pleased we could help resolve the issue for you under warranty.
We appreciate the recommendation and are always here if you need any support in the future.
Ultra LEDs
Disgraceful Customer Service
Customer Service isn't good enough.. I opened an account and phoned for some tech information and they said they`d email me back, which I thought was weird.. I`ve tried to call them several times the system cuts the call, the one time after I got through to someome they were pretty blunt and basically put the phone down. Very weird behaviour
3 janvier 2026
Avis spontané
Réponse de Ultra LEDs
Good morning,
We’re sorry to hear you’ve been left feeling frustrated, and thank you for bringing this to our attention.
We’ve checked our systems and, at the moment, we’re unable to find any record of the enquiry or the call you’ve described. We genuinely want to look into this further and help resolve your query, but we do need a bit more information to do so.
We’ve reached out to request some details so we can understand exactly what happened and get to the bottom of your query as quickly as possible. As soon as we have that information, a member of the team will be happy to assist.
Kind regards,
Annabel
Ultra LEDS
Everything was great order was easy…
Everything was great order was easy delivery was quick and on time a return was processed and credited quickly
4 décembre 2025
Avis spontané
Réponse de Ultra LEDs
Thank you for your great feedback! We're really pleased to hear that the ordering process was easy, delivery was quick, and that your return was handled smoothly.
We appreciate you taking the time to share your experience and hope to help you again in the future.
Ultra LEDs
Problems with FedEx but UltraLEDs quickly sorted it !
They've sent the LED tile trims quickly, but FedEx messed up and failed to deliver for a couple of days, not even showing up when they said they would. I've reached to UltraLEDs, spoke to Jack, and he immediately sent out a urgent shipment with another set of trims, which arrived the day after. Impeccable response from UltraLEDs to a carrier issue. Will definitely use them again in the future!
26 novembre 2025
Avis spontané
Réponse de Ultra LEDs
Thank you for taking the time to leave such a great review! We're sorry to hear there were issues with the courier, but we're really pleased Jack was able to step in quickly and get a replacement shipment out to you.
We always aim to resolve any problems as quickly as possible, so it's great to hear everything worked out in the end. We'll be sure to pass your kind feedback on to Jack.
Thanks again for your support, and we look forward to helping you again in the future.
Ultra LEDs
Tom H makes the experience so easy…
Tom H makes the experience so easy especially when you don’t know your way around the products and exactly what to order I send Tom a visual or dimensions of my project and he helps tailor a list of everything I need making it seamless and easy. This is what I look for in a supplier. Thanks Tom!
25 novembre 2025
Avis spontané
Réponse de Ultra LEDs
Thank you for the fantastic feedback! We're really pleased to hear that Tom has been able to make the process easy and help guide you to the right products for your projects.
Providing clear advice and making things seamless for our customers is exactly what we aim for, so it's great to know Tom has been able to support you in that way. We'll be sure to pass your kind comments on to him.
Thanks again for your support, and we look forward to helping with your future projects.
Ultra LEDs
Purchased a driver and a 5m LED strip…
Purchased a driver and a 5m LED strip light. The quality was far superior to the lights I used previously. They were more expensive from this site but the quality is night and day and worth the extra cost. Delivery was nice a quick.
31 octobre 2025
Avis spontané
Réponse de Ultra LEDs
Thank you for your review!
We're really pleased to hear that you noticed the difference in quality with the driver and LED strip. We work hard to source products that perform reliably and last longer, so it's great to know it’s been worth it for you.
Thanks as well for mentioning the delivery — we're glad everything arrived quickly.
We appreciate you taking the time to share your experience!
Best regards,
The Ultra LEDs Team
Fabulous lights
I bought the LED lights to go under coving. It has remote control and an app. They are brilliant and were a very reasonable price.
They arrived quickly and well packaged. Would definitely recommend.
10 juillet 2025
Avis spontané
Réponse de Ultra LEDs
Thank you for the lovely review! We're really pleased to hear you're happy with the LED lights and that they worked perfectly for your coving.
It's great to know you found them easy to use with both the remote and the app, and that everything arrived quickly and well packaged.
We really appreciate the recommendation and hope you enjoy the lighting!
Ultra LEDs
Good experience
Good company to deal with, friendly staff and also onsite technical advisors.
I dealt with Jack who was very helpful.
1 octobre 2025
Avis spontané
Réponse de Ultra LEDs
Hi Adnaan, Thank you for taking the time to share your feedback. We greatly appreciate your kind words and are pleased to hear that your experience was a positive one.
Your recognition of Jack’s assistance is especially appreciated and will be shared with him. We hope to see you again soon!
No response to TWO sales queries.
Contacted this company TWICE having sent them a list of requirements and related questions concerning my LED lighting project. Zero response on both occasions. UNFORGIVABLE!!
If they can't be bothered to respond to potential customers at the sales stage, I can only imagine their attitude after they have your money. Ultra poor service from Ultra LEDs.
17 septembre 2025
Avis spontané
Réponse de Ultra LEDs
Good morning,
We're genuinely sorry to hear about your experience.
We take all enquiries seriously and aim to respond promptly, so we're concerned to learn that your message was not responded to promptly.
Unfortunately, we've been unable to locate your query in our system based on the information provided here.
To help us resolve this for you as quickly as possible, please email us directly at support@ultraleds.co.uk
with your original message and any relevant details (such as the date sent or the name/email address used). We'll prioritise your request and ensure you receive the support you need.
We truly value your interest in Ultra LEDs and would appreciate the opportunity to make things right.
Kind regards,
The Ultra LEDs Team
Outstanding Service and communication
I had emailed and spoke to Jack Harrison-Jones on several occasions and he was always happy to accommodate all my questions and queries without hesitation. I was very happy with the discount offered as well as price match.
2 septembre 2025
Avis spontané
Réponse de Ultra LEDs
Hi Janet,
Thank you for your kind words and for taking the time to leave this great review!
We're delighted to hear that you had such a positive experience with Jack — he’ll be thrilled to know his support made a difference. It’s great to know we met your expectations regarding both customer service and competitive pricing.
We truly appreciate your business and look forward to working with you again in the future!
Amazing product,,
Amazing product,,, very help full every time I’m asked thay have been i contact every step of the way,,, will buy again and very fast delivery,,, 5 stars Plus
4 août 2025
Avis spontané
Réponse de Ultra LEDs
Thank you, we appreciate your positive feedback!
I had an excellent experience with…
I had an excellent experience with UltraLEDs. The quality of their products are the best available, and the whole process from my initial enquiry to receiving my order was effortless. Whenever I had a question, the team responded promptly and helpfully. Tom went the extra mile to ensure I received my order on time, which I truly appreciated. I’m very happy with the team at UltraLEDs and actually plan to use their design service for my next project!
Highly recommended!
1 juillet 2025
Avis spontané
Tom Humphrey’s
I can’t recommend Ultra LED’s enough, and the main reason for that is Tom Humphreys . He is the reason I continue to use this company. From day one, he has gone above and beyond what you would expect – nothing is ever too much trouble, and he’s always willing to help, no matter how big or small the query.
Tom’s knowledge of the products is excellent, and he takes the time to make sure everything is right for your needs. It’s rare to find someone who genuinely cares about the customer experience, but Tom does exactly that. He is reliable, approachable, and always available to provide support when needed.
In short, Tom is a real credit to Ultra LED’s and the reason I highly recommend them. Service like this makes all the difference, and it’s why I’ll continue to use the company in the future.
23 août 2025
Avis spontané
Great service- friendly advice and good…
Great service- friendly advice and good quality components
13 août 2025
Avis spontané
Réponse de Ultra LEDs
Hi David, Thanks for your great feedback! We're pleased to hear you found our service helpful and you thought our products were good quality. This is all very important to us and great to hear.
Cheapest price online so placed an…
Cheapest price online so placed an order. Very fast deliver within 2 days.
Good quality and well packaged.
5 août 2025
Avis spontané
Réponse de Ultra LEDs
Hi Stephen, We're thrilled to hear that you found the best price with us and that your order arrived quickly and in great condition. Thanks again for choosing us.
Have to say all the staff were great
Have to say all the staff were great. I had a very specific project and all the advice and products supplied were fantastic. Would highly recommend.
Christian
Garden lighting London Ltd.
7 août 2025
Avis spontané
Réponse de Ultra LEDs
Hi Christian, We're delighted to hear that our team was able to support your project at Garden Lighting London Ltd. and provide the right advice and products. We look forward to working with you again in the future.
Really competitive trade pricing and…
Really competitive trade pricing and got some in depth advice on a pixel install
23 juin 2025
Avis spontané
Réponse de Ultra LEDs
Thanks for the great feedback, Andrew! Glad you found the pricing competitive and the pixel advice helpful — we're always here if you need anything else.
Once again Ultra LEDs were excellent
Once again Ultra LEDs were excellent - Jack Harrison-Jones is top notch - on several occasions he has helped me hugely with understanding my requirements and finding me the ideal products, and he is so quick. 5 star review for both Ultra LEDs and for Jack personally!
10 juin 2025
Avis spontané
Réponse de Ultra LEDs
Hi Steven, thanks so much for the amazing review and Jack is pleased to know his support made a real difference. We truly appreciate your continued trust in Ultra LEDs and look forward to helping you again soon.
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