Excellent customer service. Heat pump had shut down. Prompt phone connection with engineer who assessed that a call out was required. Engineer came next day and remedied the problem.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Matt is an amazing service engineer. Explains everything so well and friendly too. Takes the time to show you how settings etc. work and best optimises the machine to your benefit. Genuinely I always... Voir plus
I’ve been a happy Unipipe geothermal customer for over 20years. First the Nibe 1220, and now the 1255. The office experts are outstanding! I only ever ring when I’m having a meltdown as I’m not at... Voir plus
I recently moved into a house with a Nibe air to heat pump system. I've never had any experience with these and the system hadn't been serviced for a while. Jack was the engineer who called out and I... Voir plus
À propos de l'entreprise
- Fournisseur d'équipements de chauffage
- Fournisseur de canalisations
- Magasin de matériel de plomberie
- Service technique
Écrit par l'entreprise
Unipipe IRL Ltd – NIBE Heat Pump Specialists in Ireland Unipipe IRL Ltd is celebrating 25 years as the exclusive Irish partner for NIBE heat pumps and renewable energy systems. Since 1999, we have been supplying and supporting high-quality, energy-efficient heat pump solutions across Ireland for both homeowners and commercial projects. Why choose Unipipe for NIBE heat pumps in Ireland? 25 years of experience with NIBE heat pumps We have partnered with NIBE for over two decades, supplying reliable heating systems built for long-term performance. Many NIBE heat pumps installed in Ireland over 20–25 years ago are still operating today. Ireland’s largest range of heat pump systems We supply air source heat pumps, ground source heat pumps, and exhaust air heat pumps, suitable for residential and commercial buildings throughout Ireland. Expert support and training Unipipe provides free installation training for professionals, technical support during installation, and ongoing guidance to ensure every heat pump system is set up correctly and runs efficiently. Heat pump servicing and after-sales support We support annual servicing, maintenance, spare parts, and technical assistance to help maximise system efficiency and lifespan. SEAI heat pump grant support Our team assists with SEAI heat pump grant requirements, including technical calculations, documentation, and certification support. Nationwide network of trusted installers We work with experienced installers and service engineers across Ireland and have supplied and supported thousands of NIBE heat pump systems nationwide. For over 25 years, Unipipe IRL Ltd has focused on quality, technical expertise, and long-term support — helping customers choose sustainable heating solutions they can rely on. Unipipe IRL Ltd – trusted NIBE heat pump specialists in Ireland.
Coordonnées de contact
Unit 40, Southern Cross Business Park, A98 KP20, Bray, Irlande
- 01 286 4888
- Info@unipipe.ie
- www.unipipe.ie
4,9
Excellent
296 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick response to a service request
Quick response to a service request, followed by an equally quick response to replace a part under warranty. Thank you.
2 novembre 2023
Nick is top class at his job and great…
Nick is top class at his job and great understanding of nibe unit I have and also organised my order.
1 novembre 2023
Excellent communication and very fast…
Excellent communication and very fast delivery.
I have been purchasing from Unipipe for over 10 years and their sales and service teams have always been a pleasure to deal with. I highly recommend them!
25 octobre 2023
Needed a call out got it very quick
Needed a call out got it very quick. Matt was very helpful and did a great job.
25 octobre 2023
Heat Pump Service by Brian
Just had our Nibe heat pump serviced by Brian. Highly professional and extremely knowledgable on the system. He took the time to explain various settings and checks he made. Well worth the money and would highly recommend.
26 octobre 2023
Avis spontané
Still waiting on parts to be delivered.
18 octobre 2023
Excellent Customer Service
Matt explained to me some settings on the NIBE machine that I was unsure of, he had patience and showed me everything in detail. He also gave me advice on the radiators upstairs and carried out the whole job in a professional and friendly way.
20 octobre 2023
Excellent service
17 octobre 2023
Ground Screws: Everything was perfect
Everything was perfect. Robert was very helpful and quickly solved our issues.
11 octobre 2023
On time no fuss
On time no fuss
Payment made easy
And the unit working the way it should after not been looked at for 5 years
Correct choice
Great company and great staff
6 octobre 2023
Unipipe were good
Unipipe were good. Delivery of c. €400 product was left on the road even though we gave both our numbers to call in case we were out.
Not a reliable courier in it humble opinion.
11 octobre 2023
Early appointment to fix the problem
Early appointment to fix the problem. Issue clearly explained and fixed by Brian.
10 octobre 2023
Engineer phoned
Engineer phoned. Discussed the issue. Sent a replacement part. Up and running again.
29 septembre 2023
Fantastic. Highly recommend
Great service. Easy communication and planning, super engineer who explained so much and went above and beyond.
4 octobre 2023
Top Class service
Not for the first time Unipipe have been superb. Phoned with an issue on my heat pump a technician listened, asked a few questions and gave an informed opinion on what may be the issue (which turned out to be correct) I booked the call out the technician arrived at 9 the next morning fixed the heat pump gave some tips for more efficient running. He closed the call and the next day my invoice was forwarded and paid. This is how all service should be efficient & knowledgeable. Well done Unipipe.
John Co Laois
3 octobre 2023
Working with Unipipe for the last 18…
Working with Unipipe for the last 18 years as an installer and would recommend any other plumber to do it!
Great back up compared with other companies and very good products.
They have a very good team in place to help you.
Miguel Moreau
19 septembre 2023
Five star customer service
Hi, Iam a customer of Unipipe for the last 21 years. In the last week I had to order spare parts. I dealt with Robert in Sales. He was five star all the way. Courteous, friendly, knowledgeable and very efficient. I was treated as if I was the only customer. Very rare these days. Customer service was excellent. My order was received by me in a couple of days. I was very happy to see that Unipipe Customer Service was still of a very high standard.
19 septembre 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.