United Carpets & Beds Avis 

11 714
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We had our house carpeted and lino fitted throughout. Staff in the shop were very helpful and gave great advice. The carpet fitters were very quick considering it is a four bedroomed house and they we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

from making a telephone call to arrange the measuring service all staff were very polite and Adam who brought the carpet samples was very helpful and understood what we needed . the carpets fitters we... Voir plus

Noté 3 sur 5 étoiles

I was really happy with the service within the shop, including the first initial appointment. Staff have always been friendly and very helpful. What hasn't been so great has been the fitting. Desp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely great experience from first visit to the store to install. Adam and his colleagues took good care of me and my project. Will recommend to anyone. The product quality and price were top... Voir plus

À propos de l'entreprise

  1. Magasin de moquette
  2. Magasin de meubles de chambre à coucher
  3. Magasin de revêtements de sol
  4. Magasin de meubles
  5. Magasin de meubles de salon
  6. Magasin de matelas

Écrit par l'entreprise

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Écrit par l'entreprise

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Coordonnées de contact


4,6

Excellent

TrustScore 4.5 sur 5

12 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,6

Tous les avis

(11 714)

1 870 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

The fitting was great but they didn't…

The fitting was great but they didn't sweep under the new flooring and you can feel humps under the floor

1 juin 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Mr Bettison, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Kirkby store. Please don't hesitate to get in contact if you feel like there is anything we can do to improve your experience.

Thank you so much for the recommendation. We hope to assist you again in the future.

Noté 5 sur 5 étoiles

Excellent customer service as always.

Excellent customer service as always.

11 juin 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Ellen, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Cheadle Hulme store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Noté 5 sur 5 étoiles

First class service

From our initial walk into the shop & the welcome we received it was an easy decision to make our purchase.
Furthermore the carpet fitters were excellent in every way.

1 juin 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Phil, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Mansfield store could meet your expectations and provide you with a first class service from walking into the store right through to the fitters finishing the job.

We're so pleased that your are happy with the finished results of your carpets. We hope to assist you again in the future!

Noté 5 sur 5 étoiles

Very quick and top quality

Very quick, came round, gave a quote and carpets were down within 4 days. Carpet fitter was very tidy, left no mess.

17 juin 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Andy, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Leeds store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Noté 5 sur 5 étoiles

From going into the store to completing…

From going into the store to completing the fitting , United Carpets were professional. Great staff and workmen ship. Would highly recommend.

10 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Jamie, thank you for taking the time to leave such a fantastic review.

Its so great to hear that our Pontefract store could make your experience with us a positive one with great fitting and great staff.

Thank you so much for the recommendation. Take care.

Noté 5 sur 5 étoiles

Great experience

Sales people in the store were friendly and knowledgeable. They were patient with my daughter as she made her choices. The fitting was a very reasonable price compared to other stores. The carpet arrived on time and the friendly fitter did a great job. Overall very happy

5 juin 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Pamela, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Queens Road store could meet your daughters expectations and provide you with a great service throughout.

We're so pleased that you & your daughter are happy with the finished results of your carpets.

Thank you so much for your kind recommendation. Have a wonderful day

Noté 5 sur 5 étoiles

We absolutely love the carpet the two…

We absolutely love the carpet the two men that came to fit it was so pleasant and polite could not fault them at all lol

26 juin 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Ian, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Chorley store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Noté 5 sur 5 étoiles

Great experience

Great experience. Really helpful in store and accommodated me when I needed to change the date for fitting. The fitting guy Logan was amazing. Professional, friendly and really helpful as it turned out I had been rushed to hospital when the carpet had to be fitted so he was very helpful with my boys to make sure it could all still be done whilst I was poorly.

20 juin 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Carly, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Mansfield store could meet your expectations and provide you with a great service throughout.
We're so pleased that you're happy with the finished results of your carpets.

Thank you so much for your kind recommendation. Have a wonderful day

Noté 5 sur 5 étoiles

10/10 service from ray

Got my carpets sorted by the amazing ray, got everything sorted today within half an hour!
Honestly best carpet place in hull by far definitely recommend 10/10 service

13 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Morgan, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Arnold store could meet your expectations and provide you with a 10/10 service throughout.

We're so pleased that you're happy with the overall service that you received.

Thank you so much for your kind recommendation. Have a wonderful day.

Noté 5 sur 5 étoiles

Absolutely brilliant

Absolutely brilliant , quality friendly service Courtney and Mick we professional and friendly will definitely recommend to family and friends!!!

13 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Claire, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Fenton store could meet your expectations and provide you with a brilliant service throughout.

We're so pleased that you're happy with the overall service that you received.

Thank you so much for your kind recommendation. Have a wonderful day.

Noté 5 sur 5 étoiles

The best shop ever

The best shop ever, staff is friendly . Everything is ok.

13 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Chris, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Dudley store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Noté 5 sur 5 étoiles

Very quick and reliable service

Very quick and reliable service. Carpet is good quality and price is reasonable. It was fitted within days of ordering. Really happy with the result. Couldn’t fault the service or product.

25 mai 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Deanna, thank you for taking the time to leave such a fantastic review.

Its so great to hear that our Stoke-on-Trent store could make your experience with us a positive one with great fitting and good qaulity carpet.

Thank you so much for the recommendation. Take care.

Noté 5 sur 5 étoiles

Really helpful staff

Mark and Darren were fantastic, Really helpful staff, made everything seem simple, and a great selection of products!

11 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Scott, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Dudley store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Noté 2 sur 5 étoiles

Let down by subcontractor fitters

Good service from the shop, organised and great products but they were let down badly by the subcontractor fitters. Poor fitting of the floor and still not right after a revisit. Having to send photos of defects over to the shop prolongs the wait for a decent floor. Hopefully they will get it right on the third attempt. May update if things are sorted.

10 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Good afternoon Alison, thank you for taking the time to leave your feedback. We're really pleased to hear you were happy with the service you received in store. However, we're very sorry to learn that the fitting has not met the standard either you or we expect.

We completely understand how frustrating it is to have to wait while issues are resolved. Requesting photos helps us assess the situation as quickly as possible and ensure our fitting team has the information they need before attending, so we really appreciate your patience throughout this process.

We're committed to getting your floor finished to the standard it should have been from the outset, and we'll continue working wit the fitting team until this is resolved. Thank you again for your honest feedback, and we hope to restore your confidence by achieving the result you expected. Please don't hesitate to contact customerservice@unitedcarpets.co.uk if you need any further assistance, and our team will be more than happy to help.

Kind Regards
The United Team

Noté 5 sur 5 étoiles

Excellent service 😀

From the moment we entered the store in Boston, Lincolnshire, all staff were welcoming and super friendly.
CHRIS looked after us, utterly helpful, professional and excellent sense of humour whilst doing what we asked of him! 10/10

19 juin 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Heather, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Boston store could meet your expectations and provide you with an excellent service throughout.

We're so pleased that you're happy with the overall service that you received.

Thank you so much for your kind recommendation. Have a wonderful day.

Noté 5 sur 5 étoiles

gary was very helpful

gary was very helpful, approachable, and made for a swift and easy purchase. very happy

9 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Joshua, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Kirby store.

Thank you so much for the recommendation. We hope to assist you again in the future.

Noté 5 sur 5 étoiles

Great company

Great company, very efficient, excellent quality and very competitive price.
Staff were extremely friendly and helpful. The carpet fitter was excellent and very professional.
I would highly recommend this company and would definitely use them again.

8 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Mrs Stanley, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Stechford store could meet your expectations and provide you with an efficient and excellent service throughout. We're so pleased that you're happy with the finished results of your carpets.

Thank you so much for your kind recommendation. Have a wonderful day.

Noté 5 sur 5 étoiles

Excellent service from ordering to…

Excellent service from ordering to fitting I went for cheapest option due to finances but it was still fantastic quality carpet! Will definitely be going back thank you

9 juillet 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Juliet, thank you for taking the time to leave such kind feedback.

Its such a pleasure to hear that our Nuneaton store could meet your expectations and provide you with an excellent service throughout. We're so pleased that you're happy with the finished results of your carpets.

We look forward to welcoming you back in the future. Have a wonderful day.

Noté 3 sur 5 étoiles

Got laminate from them with underlay…

Got laminate from them with underlay and edging didn't use it all had 3 boxes left over they wouldn't take them back won't be using them again.

20 juin 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Mary, thank you for taking the time to leave a review.

We're sorry to hear that your experience with our Scunthorpe store has not met your expectations. Please could you email customerservice@unitedcarpets.co.uk with your name and order details and we will look into this further.

Kind Regards
The United Team

Noté 5 sur 5 étoiles

Great service in store

Great service in store. Followed by great fitting of the carpet, by an experienced fitter who gave advice on further carpets

30 mai 2026
Avis spontané
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Réponse de United Carpets & Beds

Hi Karen, thank you for taking the time to leave such a fantastic review.

Its so great to hear that our Mansfield store could make your experience with us a positive one with great fitting and advice.

Thank you so much for the recommendation. Take care.

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