Up & Running Avis 

3 272
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I visited the Nottingham store today and spoke to a very helpful Mark, who was massively knowledgeable and very friendly. I advised at the start of the conversation that I was not yet ready to buy... Voir plus

Noté 5 sur 5 étoiles

I visited the York store today and was given excellent help and advice by Barbara and Mark. I have post surgery chronic foot problems and their advice was invaluable. I was seeking a trainer with a... Voir plus

Noté 5 sur 5 étoiles

Aaron was super helpful over a couple of visits to explore some trail runners. He had excellent knowledge of the stock, was patient while I tried a range of shoes, gave helpful advice but also gave me... Voir plus

Noté 5 sur 5 étoiles

All I need to say is if you’re in the Milton Keynes area see Jess. My goodness she knows her stuff! My fitting consisted of 8 pairs of shoes, she took me through every technical detail - support, cush... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de course à pied
  2. Magasin de vêtements de sport (activewear)
  3. Magasin de vêtements de sport

Écrit par l'entreprise

Up & Running is the one-stop independent running specialist retailer in the UK, with 30 plus years of experience. We have helped thousands of runners over the last three decades, head to www.upandrunning.co.uk to see how we can help you! As the UKs biggest independent running retailer we are here to help you achieve your goals.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(3 272)

1 336 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

Great experience! Wholeheartedly recommend shipping from smaller suppliers like this. Price was great, shoes are great, service was great, delivery was great. Awesome all around.

30 juin 2026
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Réponse de Up & Running

We are grateful for your loyalty and support 😊

Noté 5 sur 5 étoiles

Highly recommend

Highly recommend, brilliant analysis, everything you need out of a running shop.

8 juillet 2026
Avis spontané
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Réponse de Up & Running

Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊

Noté 5 sur 5 étoiles

Super Professional and Friendly

The team at the Barnet shop were really helpful, friendly and professional.

It took some time to try on a good few shoes and repeatedly going back to the treadmill to ensure a proper fit, but the team was patient and I never felt rushed or pushed into buying a specific shoe.

After going through about 5 pairs of, I found the right shoe and grabbed a couple pairs of socks.

I wish I had 2 more arms so I could give them 4 thumbs up, way up!

2 juillet 2026
Avis spontané
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Réponse de Up & Running

Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊

Noté 4 sur 5 étoiles

No problem with availability regarding…

No problem with availability regarding good delivery and quality item but I need a wide fit shoe and these always seem in short supply at anything like a reduced price.

29 juin 2026
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Réponse de Up & Running

Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊

Noté 5 sur 5 étoiles

100% recommend the Milton Keynes store

Marta in the Milton Keynes store was so friendly and helpful, as were the other 2 ladies in there, Viv and Martine. Nothing was too much trouble and I came out with exactly what I wanted. I will definitely be back! Thanks ladies 😁

7 juillet 2026
Avis spontané
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Réponse de Up & Running

Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊

Noté 5 sur 5 étoiles

Great advice from the Teddington shop

Great advice from the Teddington shop, as I had been struggling to find a wide-fit trail shoe.

29 juin 2026
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Réponse de Up & Running

Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊

Noté 5 sur 5 étoiles

Maeta in the Milton Keynes store…

Maeta in the Milton Keynes store provided an expert and professional service to ensure that I had the correct footwear.

7 juillet 2026
Avis spontané
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Réponse de Up & Running

Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery. Good prices !

2 juillet 2026
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Réponse de Up & Running

Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊

Noté 5 sur 5 étoiles

I have bought 2 pairs in the last 9…

I have bought 2 pairs in the last 9 months from Up & Running. The service has been spot on. I have no complaints about the quality of the goods also.
I definitely would recommend Up & Running to anyone

26 juin 2026
Avis spontané
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Réponse de Up & Running

Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊

Noté 3 sur 5 étoiles

No where near the service I used to…

No where near the service I used to receive when they were a standalone shop. Not enough staff with deep knowledge and not enough stock.
Such a shame, this shop was always my go-to for gait analysis and running shoes

1 juillet 2026
Avis spontané
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Réponse de Up & Running

Hi Jennifer, thank you for your feedback, sorry you have felt the knowledge has changed. Please can you let us know which store your visited and the address, so we can follow this up. We are keen to make sure all knowledge is up to scratch! Please do email, customerservices@upandrunning.co.uk. Thank You.

Noté 5 sur 5 étoiles

Personal service.

Personal service.
Used a good delivery service that made sure the parcel was gender to me and not left on the door step

1 juillet 2026
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Réponse de Up & Running

Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊

Noté 5 sur 5 étoiles

Super fast delivery and great price

Super fast delivery and great price! Cheapest on the internet. Will definitely use again

2 juillet 2026
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Réponse de Up & Running

Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊

Noté 5 sur 5 étoiles

Great prices and the best selection of…

Great prices and the best selection of runners - super fast delivery and service ! I would highly recommend

1 juillet 2026
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Réponse de Up & Running

Thank you very much for taking the time to leave us this feedback & a review, very much appreciated!! 😊

Noté 5 sur 5 étoiles

Went to the Shrewsbury store

Went to the Shrewsbury store. The item wasn’t in stock but Annabelle was super helpful. She found the item in a different colour so I could try for size and checked online stock so I could get the colour and size needed. Great trail shoes.

1 juillet 2026
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Réponse de Up & Running

Thank you for taking the time to write to us and let us know! We will be sure to pass this onto the team :)

Noté 5 sur 5 étoiles

So glad I decided to go in store

Simon at Up and Running was great, friendly, helpful and very knowledgeable. I was on the fence about whether to visit the store or just order some trainers online. I absolutely made the right call going in. Would 10 out of 10 recommend

6 juillet 2026
Avis spontané
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Réponse de Up & Running

Thank you for taking the time to write to us and let us know! We will be sure to pass this onto the team :)

Noté 5 sur 5 étoiles

I was served by SallyAnn today

I was served by SallyAnn today, who was really helpful. SallAnn tested my Gait on the treadmill, and found me a pair of trainers that corrected my overpronation. My London Marathon training is going to be a lot easier now i'm wearing trainers that give my foot the support it needs, and i'm now wearing the correct size!! Thank you!

6 juillet 2026
Avis spontané
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Réponse de Up & Running

Thank you for taking the time to write to us and let us know! We will be sure to pass this onto the team :)

Noté 5 sur 5 étoiles

Very impressed by the service

Very impressed by the service. Hannah was very friendly and knowledgable was happy to advise and assist with the purchase would recommend and I would not hesitate to go back for the expert advice and service.

6 juillet 2026
Avis spontané
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Réponse de Up & Running

Thank you for taking the time to write to us and let us know! We will be sure to pass this onto the team :)

Noté 5 sur 5 étoiles

The staff were patient beyond the call…

The staff were patient beyond the call of duty as I hummed and hawed…went away not feeling intimidated, which is always a bonus in a specialist sports shop! Will be back in about 400 miles…

30 juin 2026
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Réponse de Up & Running

Thank you for taking the time to write to us and let us know! We will be sure to pass this onto the team :)

Noté 5 sur 5 étoiles

My first to the Chester shop

My first to the Chester shop - amazing. Expert help and advice whatever stage of running you are at, excellent range of kit, and came away with a great pair of shoes, perfect fit, exactly what I was looking for. Thanks Sarah for spotting what would work best for me !

4 juillet 2026
Avis spontané
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Réponse de Up & Running

Thank you for taking the time to write to us and let us know! We will be sure to pass this onto the team :)

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