After my wife destroyed our conservatory window locks, I contacted Upvcstore, sent them photos, measurements etc., and received a recommendation for a suitable replacement product. Arrived quickly, fi... Voir plus
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Lisez les avis des autres
Seriously make absolutely certain you follow their website instructions to the letter. I have completely renewed two doors without any difficulty or problems so 5 stars there. Communication is non exi... Voir plus
Having ordered a special front door cylinder lock I had a query and was emailed by Ava who dealt with me and communicated promptly. Ava demonstrated a very professional approach coupled with excelle... Voir plus
The one star review reflects the unacceptable customer service received. I ordered and paid for 3 items and received 2 of them. Since then I have contacted UPVC store by phone, text and email multiple... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
....
Coordonnées de contact
Royaume-Uni
- www.upvc-store.co.uk
3,7
Moyen
446 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 15 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Wow!
Wow!
What great service.
Ordered a new handle for my composite door on Wednesday and it arrived on Friday even with standard delivery.
The online diagrams made it very easy to make sure I got the right part too.
5 janvier 2024
Avis spontané
Mila door locking mechanism
The product was very good, and delivered on time but I couldn't track it for some reason.thank you
30 décembre 2023
Quick delivery
The lock on my window failed and I thought that I may have to replace the window given its age. UPVC Store had the lock in stock and was delivered in a couple of days
28 décembre 2023
Not a happy customer
Sent my order , when I received it, was the wrong size , so did the return part to send back , told they would get back to me within 24hours , 5 days later still no reply, I know it’s approaching Christmas but surely could have just sent a quick acknowledgement note ,
7 décembre 2023
Everything was as ordered and delivered…
Everything was as ordered and delivered in a timely manner
30 novembre 2023
Extreamly helpfull staff
Extreamly helpfull staff, always take the time to help you that little bit more, and offer cost effective alternatives.
27 novembre 2023
Knowledgeable and Friendly Staff who…
Knowledgeable and Friendly Staff who know what there talking about.
4 décembre 2023
Good Service
Placed two orders. First one came next day, the second one took a few days to arrive. Had to contact the company about an query I had but that was quickly answered and dealt with satisfactorily.
3 novembre 2023
Wasn’t quite sure which window lock I…
Wasn’t quite sure which window lock I needed had a couple of online chats found the right one ordered arived on time great service will be using them again
3 novembre 2023
Good advice...Correct product…
Good advice...Correct product identified..Fast dispatch.
31 octobre 2023
Great service as always
Great service as always. Very knowledgeable of all products and local for me
31 octobre 2023
Great service...good technical…
Great service...good technical knownledge..great support advice..fast delivery
3 novembre 2023
Avis spontané
Excellent experience
Excellent experience, very knowledgeable staff , reasonable prices and a very good range. Highly recommended.
25 octobre 2023
Very helpful guidance and speed of…
Very helpful guidance and speed of delivery. Highly recommended.
29 septembre 2023
Great customer service
Great customer service, service team helped me with my order and were very helpful with collection.
Great team
29 septembre 2023
Website was good for matching and…
Website was good for matching and selecting correct handles to replace broken identical ones. Delivery was quick and client issue was resolved without too much inconvenience. Very pleased.
27 septembre 2023
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