Carl was great and managed to fix our balcony door himself when we had been unable to get any contractors to resolve the issue. The door had become stuck and we were unable to unlock it properly, but... Voir plus
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Lisez les avis des autres
Carl did a fantastic job. Not only did he fix my door using a higher quality latch than what I had before, he also, without prior notice, fixed my window which had become stuck shut just yesterday. I... Voir plus
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I appreciated the consistent communication. Hannah has been incredible at making things happen & pushing things through for me. She was extremely helpful in meeting me at my apartment to give me my k... Voir plus
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Overcharging with no evidence on their billings! They did not calculate the bills correctly and their BTR Debt Recovery team bugs you again and again with wrong calculations. When I ask for details... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are an award-winning property operator specialising in the leasing & management of residential communities.
Coordonnées de contact
Sevendale House, 7 Dale Street, M1 1JA, Manchester, Royaume-Uni
- 0161 236 3344
- marketing@urbanbubble.co.uk
- www.urbanbubble.co.uk
4,0
Bien
488 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 56 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Dora was very helpful assisting us with…
Dora was very helpful assisting us with securing our new home. I would highly recommend using urban bubble.
3 février 2026
Avis spontané
Réponse de urbanbubble
Hi John! Thank you for the great feedback and recommendation! We're delighted Dora was so helpful in securing your new home. She's brilliant at what she does, and we'll make sure she knows you've appreciated her assistance. Welcome home! Thanks from urbanbubble
Carl did good job in fixing my bathroom!
9 mars 2026
Avis spontané
Réponse de urbanbubble
Hi Zixuanxuan! Thank you for your feedback! We're pleased Carl did a good job for you. We'll make sure he knows you've appreciated his work. Thanks from urbanbubble
Réponse de urbanbubble
Hi Milly! Thank you for your feedback! We're glad Carl could get everything fixed with no problem. We'll make sure he knows about your feedback. Thanks from urbanbubble
Great Service
Carl fixed the kitchen tap for me and did an amazing job. Thank you
4 mars 2026
Avis spontané
Réponse de urbanbubble
Hi Jana! Thank you for taking the time to leave us a review! We're glad Carl was able to help and get everything sorted. We'll make sure he knows about it. Thanks from urbanbubble
Urbanbubble maintenance team
Carl and Joe from ub maintenance team have been fantastic in supporting us with on site issues. They always act promptly, provide helpful insight and practical advice and consistently remain positive and professional in their approach. Thank you both for your continued support! 😊
4 mars 2026
Avis spontané
Réponse de urbanbubble
Hi Paulina! Thank you for the fantastic feedback! We're really pleased Carl and Joe have been so supportive in helping you out on site. Their prompt, positive approach really does make a difference. Thanks from urbanbubble
Réponse de urbanbubble
Hi Alex! Thank you for the great feedback. We're pleased Carl and Joe provided such excellent, fast service. We'll make sure they both know you've appreciated their work. Thanks from urbanbubble
Réponse de urbanbubble
Hi Mark! Thank you for your feedback ! We're delighted Carl did an amazing job and worked so quickly for you. We'll make sure he knows about your feedback. Thanks from urbanbubble
Great service from Carl
Great service from Carl, very attentive & resolved the plumbing issue quickly
3 mars 2026
Avis spontané
Réponse de urbanbubble
Hi Megan! Thank you for the great feedback. We're pleased Carl could resolve the plumbing issue quickly and attentively. He's brilliant at what he does, and we'll make sure he knows you've appreciated his service. Thanks from urbanbubble
Incredible excellent service
I have a very positive experience with Urban Bubble team. They are very knowledgeable and highly responsive.
The Lettings and management teams are very professional, efficiency and dedication. Being with Urban Bubble for Lettings over 5 years management, they have always quick to find tenants with seamless progress. The Lettings team will inform you at every stage, giving advice and supports on every little thing.This kibd of proactive approach and attention make you feel completely hassle-free on letting your flats.
I have to specially make my sincere thanking on Alessandra and Johanna towards the letting advice and communication on every steps. They are patience and helpful in characters and professional, efficiency and knowledgeable at work. Rose at management team also provides excellent support.
I am rarely write reviews on social media but I do extremely appreciate Alessandra who help to answer my questions even though our of working hours.
Many thanks Urban Bubble Team🥰🙏
27 février 2026
Avis spontané
Réponse de urbanbubble
Hi Amie! Thank you for sharing your experience. We're thrilled you've had such a positive experience with us over the past 5 years. The team is exceptional at what they do, and their dedication to making the lettings process seamless really does stand out. We'll make sure they all know how much you've appreciated their support. Thank you for trusting us with your property.
Carl at Blackfriars apartments
Carl was so kind and helpful when we moved in. He went above and beyond to assist us, even when he didn’t need to. We really appreciated his help.
27 février 2026
Avis spontané
Réponse de urbanbubble
Hi Sophie! Thank you for sharing your experience. We're thrilled Carl went above and beyond to help you when you moved in. We'll make sure he knows how much you've appreciated his support. Welcome to your new home! Thanks from urbanbubble
Carl ⭐️
Carl is always happy to help! He’s extremely hardworking, reliable, and brings a positive attitude to everything he does.
27 février 2026
Avis spontané
Réponse de urbanbubble
Hi Kaur! Thank you for the lovely feedback. We're delighted Carl is always so happy to help. His positive attitude really does make a difference, and we'll make sure he knows you've appreciated his work. Thanks from urbanbubble
Réponse de urbanbubble
Hi Charlie! Thank you for taking the time to leave us a review. We're pleased Carl sorted everything perfectly for you. We'll make sure he knows about your feedback. Thanks from urbanbubble
Alessandra has been a great help
Alessandra has been a great help. So responsive and very helpful!
27 février 2026
Avis spontané
Réponse de urbanbubble
Hi Alice! Thank you for the great feedback. We're delighted Alessandra has been so responsive. She's brilliant at what she does, and we'll make sure she knows you've appreciated her support! Thanks from urbanbubble
I can’t thank Alessandra & Hannah…
I can’t thank Alessandra & Hannah enough for helping me find and sign for my new place. Super friendly and speedy. Was amazing to be able to go back and forth so quickly. I applied and was approved and deposit all paid same day. Thank you so much :)
26 février 2026
Avis spontané
Réponse de urbanbubble
Hi Eliza! Thank you for sharing your experience! We're thrilled Alessandra and Hannah could help you find your new home so quickly. Getting everything done on the same day is brilliant, and we'll make sure they both know how much you've appreciated their work. Welcome to your new home! Thanks from urbanbubble
Alessandra was great
Alessandra was great - really welcoming and answered all my questions. Very communicative afterwards as well.
11 février 2026
Avis spontané
Réponse de urbanbubble
Hi Victoria! Thank you for the lovely feedback. We're delighted Alessandra made such a great impression and kept in touch throughout. She's brilliant at what she does, and we'll make sure she knows you've appreciated her communication. Thanks from urbanbubble
John is a fantastic member of the team…
John is a fantastic member of the team and well cherished. He takes pride in his work and it shows - from organising our parcels to sorting resident concerns promptly. He has made an effort to get to know us all and makes living here feel like a real community. Worth his weight in gold!
15 février 2026
Avis spontané
Réponse de urbanbubble
Hi Beth! Thank you for the wonderful feedback. We're thrilled John has made such a positive impact and helped create a real sense of community. We'll make sure he knows how much you've appreciated everything he does. Thanks from urbanbubble
Amazing concierge team
The concierge team are always friendly, helpful and consistently go above and beyond!
Communication is great and their new parcel labelling system has made life much smoother
9 février 2026
Avis spontané
Réponse de urbanbubble
Hi Izzy! Thank you for the fantastic feedback! We're thrilled that the concierge team consistently goes above and beyond for you. Their dedication to great communication and making life smoother really does make a difference. We'll make sure they know you've appreciated their hard work! Thanks from urbanbubble
At minus -3 degrees today Campbell house ,403 Ashton Old Road-…
The ISSUES OF 1 LOUVER BROKEN FROM OCT 2025 ,WAS SORTED OUT IN JANUARY 2026!!!! AND THE BOTH 2 BROKEN LOUVERS ARE LOOSE FROM LAST OCTOBER 2025 and COMPLETELY BROKEN SINCE BEGINNING OF JANUARY 2026 ,SO ALMOST 2 MONTHS NOW!!! THE ISSUE HAS BEEN REPORTED EVERY WEEK AND ALWAYS BLAMED THE SUBCONTRACTOR!!! LAST YEAR WITHTHE FORMER MANAGER A BROKEN LOUVER HAS BEEN REPLACED IN 1 WEEK!!!!!!!!!!SINCE OCTOBER 2025 ,( LOUVERS OPENED FOR 2 MONTHS, THE MANAGEMENT HAS BEEN EXTREMELY KIND TO KEEP US IN COLD AND TO SPEND MORE IN HEATING ( (ELECTRICITY) !!!! I Campbell house ,403 Ashton Old Road- NOTEVEN A TEMPORARY SOLUTION!!!! YESTERDAY ANOTHER FREEZING DAY!!!!!!Completely gutted!! In 2025 from October till 22 December the all windows opened, because of fire alarm issues!Every time same "excuses" : " we are discussing with the subcontractors behind the scenes " and others....!!!!I would like to know if the management will be happy with these kinda of answerd , but still enduring the cold in the apartments!!i would give a minus - 5 stars if I could get the option!!
3 février 2026
Avis spontané
Réponse de urbanbubble
Hi Suzana, We're really sorry to hear about the cold you're experiencing and understand how frustrating this has been.
The original issue with the louvers was resolved, but unfortunately there has been recent external damage to ground floor windows which is now causing the cold. We're arranging a temporary fix this week and working on a permanent solution. We know this has been incredibly difficult, and we appreciate your patience as we work to get this sorted as quickly as possible. Thanks from urbanbubble
Amazing and helpful!
31 janvier 2026
Avis spontané
Réponse de urbanbubble
Hi Georgia! We're thrilled we could help. We appreciate your feedback! Thanks from urbanbubble
The concierges
The concierges, particularly John, make the experience of living in the Cocoa Works a particularly enjoyable experience.
30 janvier 2026
Avis spontané
Réponse de urbanbubble
Hi Nick! Thank you for the lovely feedback! We're delighted that the concierge team, particularly John, has made living at Cocoa Works so enjoyable. We'll make sure he knows about your feedback. Thanks from urbanbubble
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