UrbaneBox Avis 121

TrustScore 2.5 sur 5

2,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I got this for my husband’s birthday so he could get some new outfits in the rotation for work. UrbaneBox is highly rated online but the actual experience was super disappointing. With our 3 month su... Voir plus

Noté 5 sur 5 étoiles

Just got my box. I tried Urbanebox’s deluxe box for the first time, and I really enjoyed the selections. I got 6 items, 4 tops and 2 bottoms that pair nicely with the different types of tops. Very con... Voir plus

Noté 1 sur 5 étoiles

My wife was wanting to expand her wardrobe after having our kids. I thought this would be a nice way to do that. I was wrong. The clothing selections are random and often very inappropriate for b... Voir plus

Noté 1 sur 5 étoiles

Don't waste your time and energy. If you do make it and want to return the items, that seem like random clothing imss, the fun part begins when working with them to return is problematic, no response... Voir plus

À propos de l'entreprise

  1. Shopping & mode

Informations provenant de diverses sources externes

Online styling and subscription service for men and women. Hand-selected outfits by stylists shipped straight to your doorstep. No obligations, free shipping and no fees!


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

121 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 22 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

WORTH IT!!!!

Got my first box and they had put together a great outfit! I am looking forward to it every month!

11 février 2019
Avis spontané
Noté 3 sur 5 étoiles

No returns whatsoever

These clothes are cheaply made Chinese imported clothes. They even arrive in foreign wholesaler packaging. Quality is average. Mostly dislike that if you don’t like an item you absolutely can’t return it. Poor option for customers. Canceled after my first box due to this policy.

4 février 2019
Avis spontané
Logo de UrbaneBox

Réponse de UrbaneBox

Hello Lisa,

Thank you for your review, as we use them to improve our service. Regarding returns we do offer and accept returns. For exchanges of size it's free and provide shipping both ways. However, there is a $15 shipping fee if you want to exchange for different items. This helps prevent people from using the clothes then trying to return them. It also helps keep the cost at only $60 a month. Many similar subscription services or styling services are quite higher.

Regarding the quality, we inspect all clothing quality before we send out to our customers. We want to send good quality clothing at affordable pricing. We are always getting samples from manufacturers and brands prior to doing business with them to ensure quality. We will continue to strive to improve our service as we grow.

Noté 2 sur 5 étoiles

Don't waste your money!

I got a box for Black Friday for a great discount. The cancellation date for my second box came and went before my first box shipped, which seemed like a dumb policy. I complained and they refunded my account for the month. My first box came and I did not like one item and the other item did not fit. I asked for an exchange of the item which did not fit, which was granted, but it took almost a month to process. Their underhanded policy is that they don't ship your exchange back if your account is canceled, so I had to get another box just to get the shirt I liked back in the correct size. Get the "exchange" and it is a completely different item, not a size exchange like I was promised. Second box comes and items do not fit. If I tried to exchange them for the correct size, I'd be on the hook for a 3rd box, so now I am stuck with 4 items that either don't fit or I don't like. This site is a total scam and I do not recommend them at all.

28 janvier 2019
Noté 3 sur 5 étoiles

Good for the cost!

The beginning of my relationship with Urbanebox was not so great. They double charged me for my first box and I hadn't even received it yet. However, they did process a refund fairly quickly. Quality of the clothing is good for the price. I like that you don’t have to pay anything more to keep the clothes. I had to return both of my pieces for smaller sizes so hopefully that process goes smoothly. Overall an excellent service to provide, probably just a new company working out the kinks.

17 juillet 2018
Avis spontané
Logo de UrbaneBox

Réponse de UrbaneBox

Hi Catherine,

Thank you for taking the time to review our service. We are always trying to improve our service. Please let us know if you have any questions or if we can be of any further assistance.

Noté 5 sur 5 étoiles

Monthly Treasure

Each month I find myself getting excited to receive my treasure box. Always fits my style and comfort needs. Consistently wonderful products. Great experience.

4 juillet 2018
Avis spontané
Logo de UrbaneBox

Réponse de UrbaneBox

Thank you for the review Troy!!

Noté 5 sur 5 étoiles

I'm not a shopper...

I'm not a shopper or someone who cares to get new clothes, which is why UrbaneBox has been so ideal for me in terms of updating my wardrobe. They have been very helpful if something doesn't fit, and I have consistently been pleased with what they have selected for me.

3 juillet 2018
Avis spontané
Logo de UrbaneBox

Réponse de UrbaneBox

Thank you for the review Daniel! We are happy that you enjoy our service. Please let us know if you have any questions or if we can be of any further assistance.

Noté 4 sur 5 étoiles

I enjoy the variety of quality clothing…

I enjoy the variety of quality clothing I get with this company. However, it would be even better if customer files were more user friendly. For instance, be able to change your information straight from the website without having to message anyone.

3 juillet 2018
Avis spontané
Logo de UrbaneBox

Réponse de UrbaneBox

Thank you for the review Michael!!

Noté 3 sur 5 étoiles

I have recieved some nice items

I have recieved some nice items. Ive received a lot of very similar items. The box is advertized as 2-4 items. I am dissapointed that probably 90% of my boxes are only 2 items. I sometimes wonder if im really getting my moneys worth. However, items I do recieve are usually nice quality.

3 juillet 2018
Avis spontané
Logo de UrbaneBox

Réponse de UrbaneBox

Hi Kaleb,

Thank you for taking the time to review our service. We are always trying to improve our service. Please let us know if you have any questions or if we can be of any further assistance.

Noté 5 sur 5 étoiles

very happy and can’t wait for more

I have received 3 boxes so far and have been very pleased! In my first box I received a Capri jean and lightweight hoodie which I’ve worn a ton! The second box had a tank and blazer; worn these 1-2 times. The third box had French connection cords and a dress; both VERY nice. Overall everything has fit very well and has been items that are either spot on for me or at least pretty close to my style. I can’t wait for my next box!

3 juillet 2018
Avis spontané
Logo de UrbaneBox

Réponse de UrbaneBox

Thank you then taking the time to review our service. It's great that you are happy with our service. Please let is know if you have any questions or need any further assistance.

Noté 4 sur 5 étoiles

I’ve been generally happy with the…

I’ve been generally happy with the quality and style of the clothes included. I would say that it would be nice to have the deliveries sync up with the weather changes a bit more closely. I’d be happy getting shorts/short sleeve items in summer months and not long sleeve button ups that I really won’t wear until fall. Overall, I’m very happy and will continue to be a member.

2 juillet 2018
Avis spontané
Logo de UrbaneBox

Réponse de UrbaneBox

Thank you for the review Devin!

Noté 5 sur 5 étoiles

Fun items I would not have selected on my own!

Fun items I would not have selected. decent quality for the price with a few real gems thrown in! Size and fit can be a question since some of the items are in unique styles; but they are excellent about returns.

2 juillet 2018
Avis spontané
Logo de UrbaneBox

Réponse de UrbaneBox

Thank you for the review Kate! Please let us know if you have any questions or if we can be of any further assistance.

Noté 4 sur 5 étoiles

Very Fun Way to Experiment with Style

I chose UrbaneBox because I found myself growing bored of buying the same type of clothes. I'm still sort of figuring out my personal style and I wanted to experiment and take a chance on items I might not otherwise think suit me. I really like UrbaneBox for this. Everything has been great quality and been very fun--and most importantly--outside of my usual comfort zone.

I absolutely love that I only pay one flat fee for everything they include in the box. In my opinion it's what really sets it apart from the other fashion subscription boxes where you have to go through the hassle of sending what you don't want back.

If I were to leave one piece of feedback, it would be for the women's section to be able to input measurements like you can for men. One of the tops I received, while super cute, is a little snug around my broad shoulders.

2 juillet 2018
Avis spontané
Logo de UrbaneBox

Réponse de UrbaneBox

Thank you for taking the time to review our service. We are always trying to improve our service. Please let us know if you have any questions or if we can be of any further assistance.

Noté 5 sur 5 étoiles

Almost everything that i have received…

Almost everything that i have received has been great. My last shipment had 2 items that did not fit and i was able to easily return them for different sizes

2 juillet 2018
Avis spontané
Logo de UrbaneBox

Réponse de UrbaneBox

Thank you for the review!!

Noté 5 sur 5 étoiles

I love my UrbaneBox subscription

I love my UrbaneBox subscription. I hate shopping in the store so it’s a great product for me. I have been a member for 6 months so far and have loved everything. I always get compliments on my clothes now.

2 juillet 2018
Avis spontané
Logo de UrbaneBox

Réponse de UrbaneBox

Thank you! It's great to hear that you enjoy our service. Please let us know if you have any questions or need any assistance.

Noté 5 sur 5 étoiles

urbane box review

All the clothes sent have been stylish and most have fit very well. If I do receive something that doesn’t fit right they do exchange the piece for one that fits correctly

2 juillet 2018
Avis spontané
Logo de UrbaneBox

Réponse de UrbaneBox

Thank you! It's great to hear that you enjoy our service. Please let us know if you have any questions or need any assistance.

Noté 5 sur 5 étoiles

This is a great service

This is a great service! I do not care to shop -- lot of work to stay on trend and just find the time to shop. This service sends me the clothes after my style survey, offers free exchanges for size issues (because let’s be serious ... not all shirts are made the same) and an email to show me how to wear it! Stop clicking around and give it a try!

2 juillet 2018
Avis spontané
Logo de UrbaneBox

Réponse de UrbaneBox

Thank you! It's great to hear that you enjoy our service. Please let us know if you have any questions or need any assistance.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus