Vansdirect Avis 

Réponse de Vansdirect

5 juin 2026

Thank you for taking the time to share your fantastic feedback following your first experience leasing with Vansdirect.
We’re delighted to hear that Conan was able to handle your initial enquiry so promptly and that Lorna kept you well informed throughout the process. Providing a smooth and supportive customer journey is something we pride ourselves on, so it’s great to know both made such a positive impression.
It’s especially rewarding to hear that we’re now at the top of your list for future van requirements — we truly appreciate your trust and look forward to supporting you again.
Kind regards,
Keith

Réponse de Vansdirect

2 juin 2026

Thank you for your kind feedback. We’re delighted to hear you had another brilliant experience with us.
Your continued support means a lot to the whole team, and we look forward to seeing you again in the future.
Kind regards,
Keith

Réponse de Vansdirect

2 juin 2026

Thank you for your wonderful feedback. We’re really pleased to hear that you received fantastic customer service and found our team helpful and friendly throughout your experience.
Your kind words mean a lot to us, and we’re glad we could support you from the very start. We look forward to welcoming you again in the future.
Kind regards,
Keith

Réponse de Vansdirect

1 juin 2026

Thank you for your lovely feedback. We’re so pleased to hear that you had a positive experience with our team.
Providing a friendly and welcoming service is very important to us, so your kind words are truly appreciated.
We hope to see you again in the future.
Kind regards,
Keith

Réponse de Vansdirect

18 mai 2026

Hi Ben
Thank you for your great feedback. We're really pleased to hear you found the prices competitive and the whole experience easy to deal with. It’s fantastic to know that Simon and the team provided excellent service throughout — your kind words will mean a lot to them.
Kind regards
Dawn

Réponse de Vansdirect

18 mai 2026

Hi Philip
Thank you for your lovely feedback. We're delighted to hear that Vans Direct made such a positive impression at your AGM. It’s great to know that the information provided — particularly around transitioning from diesel vans to fully electric — was helpful and informative.
Supporting customers through that shift is increasingly important, so it's fantastic to hear it was well received.
Your kind words are truly appreciated.
Kind regards
Dawn

Réponse de Vansdirect

15 mai 2026

Good afternoon Danny,

Thank you for your review. It’s fantastic to hear you received such unbelievable service throughout, securing the best price and having everything delivered exactly as promised. We really appreciate your confidence in using us again.

Kind regards,
Dean

Réponse de Vansdirect

12 mai 2026

Good afternoon Darren,

Thank you for your review. It’s great to hear that Simon provided such professional service, keeping you fully informed from the initial quote right through to delivery. We really appreciate your recommendation and are pleased everything went so smoothly.

Kind regards,
Dean

Réponse de Vansdirect

9 mai 2026

Thank you for the great feedback. We’re delighted to hear you’re happy with both the van and the service you received.

Many thanks,
Chloe

Réponse de Vansdirect

8 mai 2026

Hi Debbie
Thank you so much for taking the time to share such an incredible review — it truly means a lot to us. We're absolutely delighted to hear that we could step in and turn what had been a difficult and frustrating experience elsewhere into such a positive one for you and your son.
Getting the van delivered in time for his birthday on 11th May makes it even more special, and we’re so pleased we could help make that happen. It’s wonderful to know that the process felt hassle‑free, straightforward, and that you were kept informed every step of the way — exactly the experience we always aim to provide.
Your gratitude and kind words are genuinely appreciated, and we’re thrilled to hear you’ll be recommending Vans Direct to others. Thank you again for placing your trust in us — we hope your son has an amazing birthday and enjoys his new van!
Kind regards
Dawn

Réponse de Vansdirect

6 mai 2026

Hi Dan,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you received such great service from Vans Direct.
It’s wonderful to know that Talisha made the whole process easy and stress‑free, keeping everything on track and ensuring your van was sorted smoothly. Your appreciation will mean a great deal to her — she’ll be really pleased to read your kind words.
Thank you again for choosing Vans Direct, and we’re glad we could help get everything sorted for you.
Kind regards,
Liza.

Réponse de Vansdirect

Actualisé le 1 mai 2026

Thank you for your feedback. We always endeavour to meet quoted delivery times; however, delivery schedules can occasionally be affected by factors outside of our control, including manufacturer and logistics delays. We appreciate the frustration this can cause and apologise for the inconvenience experienced. The outstanding vehicle has now been rescheduled for the earliest possible delivery date, which has been confirmed with you.
Should you require any further updates, our customer care team is happy to assist.

Réponse de Vansdirect

Actualisé le 1 mai 2026

Good afternoon,

Thank you for your feedback. I’m really pleased to hear everything was delivered exactly as promised and lived up to expectations.

Thanks for taking the time to share your experience.

Kind regards,
Dean

Réponse de Vansdirect

1 mai 2026

Good afternoon,

Thank you for your feedback. I’m really pleased to hear the drivers kept in contact throughout the delivery and that everything arrived on time. It’s great to know the process ran smoothly for you.

Kind regards,
Dean