Ventura Roof Tents Avis 

Really frendly helpful guy, products brilliant cant wait to test it out fully over the summer

Great support from this team. Had them fit the tent to our vehicle and friendly and informative staff. Highly recommended.

Everything was easy ordering, fitting service, email response to questions I had.
Can't wait not to use it

Awesome experience down at Ventura today. Booked an appointment yesterday through William yesterday to see the what they offer. Upon arrival I had a very detailed demonstration of how the tent worked etc. I made the purchase and all the guys down at Ventura got my new tent and side awning fitted for me nice and quickly. Can't thanks the guys enough for their awesome service and products!

Ventura roof tents’ customer service team were very helpful, they did everything they could and rectified a number of failings by two different couriers.
The XL clamshell roof tent I bought is high quality and when one part was damaged in transit they sent me the new part immediately. Charlotte was particularly very helpful and dealt with the problems immediately and the team were easy to reach by phone. I will be buying more products from them in the future

I would normally only give 4 stars as I believe every company has room to improve but to be honest Ventura are absolutely nailing it... My only wish is more people knew about them.

Ok on to the actual tent. So I was sceptical at first as it's online only and there is let's face it very little information in regards to how well or poorly the tent is made. There are others that you can clearly see it's made well.. Anyhow I called them and asked if I could pick up, they not only agreed but did me a deal for all I wanted and installed it for me... If you are reading this let me put your mind at rest. In order to hit the price point they must have compromised on build quality somewhere, I can't see where.. the ground sheet on the anex and the awning room is like a thick rubber pvc it's quite frankly amazing none of this thin woven tarp rubbish so many tents come with. The actual tent fabric is light but durable. It's not like rip stop or normal tent material it's a really good choice water just beads off it.

They say you have to "Weather" it before first use, basically set it up and spray the living daylights out of it with a hose. Some water got in... But only on the zips and stuff where to be honest I don't think water would find it's way to in normal use. So in my book it's pretty waterproof. Even out the box.

I will say this though words go along way, the instructions are pictures only not the best of choice. Use the cleaning instructions as an example your sat there trying to workout what the picture is when all they had to do is give a sentence that read sweep it out wipe down with a soapy rag and spray off or whatever.

But the general consensus is I'm very impressed. well done lads I would say I'd shop again in a heartbeat but I think I've got my tent for may years to come.

Fantastic service!

This was my third purchase from the team and they continue to deliver. A great modular system that allows you to upgrade and add bits as needed.

Great team. See you soon

Just the must excellent customer service I have ever had.
The company were so helpful over the phone and sent extra accessories to go with the van awning, for free.
They also sent a video to aid a smooth installation.
We are so happy with the end result and can’t wait to use it.

The service was fantastic great communication and answered all my questions very quickly, and im so happy with the new roof tent. Overall im really glad I picked ventura to deal with.

Brought a tent at the weekend it’s fantastic so easy to use and the customer service is 100% we went to Epping where they fitted it to our ford ranger and talked us through how to use it .

Can't fault William and his team, I brought the Ventura delux 1.4 tent with annex.
Unfortunately haven't tried the tent out yet, was extremely windy where I was due to go in Yorkshire so didn't want to risk it.
No issues with Ventura, the problem was with their courier DX, arrived a week late, no emails or correspondence to let me know what was happening.
Absolutely no fault of Ventura's, they were fantastic and very patient with me (I was less than impressed), 5 out of 5 for Ventura, 0 out of 5 for DX!

We have just bought our second Ventura roof tent (1.8m) today after two years of perfect service from our original 1.4m roof tent after outgrowing it. Brilliant service and knowledge from William, we love Ventura roof tents and wouldn’t contemplate another brand! William installed the new roof tent on the vehicle making life a lot easier for us and was good enough to arrange an out of hours appointment to accommodate us. We’re now looking forward to planning our next trip! Thank you William and Venture!

I requested a call from the Ventura team, and they got back to me same day ,which was amazing, I was dealing with a gentleman named William from the team he was great !!! Great knowledge, friendly and understood exactly what i need for my tent box, it was a easy and great overall experience and best of all it is a great product, I would recommend anyone to get one !!! And I will be definitely contacted William in the future,

Having owned a ventura roof tent now for 3 years, it has been used alot and been on many adventures. The build quality is fantastic and to top it off the customer service is fantastic. Over time the tent has needed replacement parts due to wear and tear and weather damage. Replacements have been readily available and help with this has been fantastic. Highly recommended company with fantastic product.

Great service from a team that know what they're doing and go out of their way to ensure customers get the best from their excellent products.
I phoned on Good Friday expecting to get no answer, but William answered straight away and was able to answer all my questions. By the end of the call I'd purchased a new 270degree awning to go with the roof tent and other bits I had purchased last year. Great products at sensible prices.

Great staff very friendly and helpful.

The people at Ventura are very accommodating and my experience was perfect. From viewing roof tent to fitting took a couple of hours. I will be going back in future for a side awning as the prices and service are excellent.
Thank you all.

Excellent sales and setup, bought the tent liner made all the difference!
Really helpful staff

Excellent service all together … Charlotte from the admin and William on the floor with a decade of experience behind him, both were extremely professional and welcoming not to mention a great deal with lots of goodies thrown in … we bought Extended Ventura Deluxe 1.4 with Annex and Thermal liner .. very easy to set up and pack away … William was supportive and very patient in practically showing how it all works and supervised me on practically setting up .. can’t wait to go out in the nature and feel free ..Thank you guys Much appreciated 👍

Will and his team are absolute diamonds. All of them. Myself and my friend each bought a tent back in the early part of the year after a visit to the showroom to check them out. They then stored them for us until we could get them fitted this week! And they did an incredible job, allowed us to sit and wait and watch as they did it and gave us another demonstration of opening and closing the tent before leaving. The tents are of exceptional quality and we cannot wait to go camping this Easter weekend. If you are looking to get a rooftop tent, I can highly recommend Will and his team. Just do it! Thank you Will and Ventura Roof Tents. Amazing work. Here's to the camping life. Jo